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Facebook Users Unfriending The Social Media Operator

PYMNTS

Facebook is losing its luster with some of its customers, as Pew Research finds that a “significant” share of its users have changed their relationship with the social media network during the past year. The research firm surveyed U.S.

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TRENDING: How Credit Unions Give Digital The Personal Touch

PYMNTS

Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. For more on these and other CU news items, download this month’s Tracker. Deep Dive: How CUs Leverage Social Media.

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Chatbots Bringing On Business Operations Revolution?

PYMNTS

Now while Facebook initially launched its Messenger chat service in 2011, it wasn’t a major hit right away and the social media giant continued to refine its offering. As recently as earlier this month, we reported on the possibility of Facebook’s Messenger losing steam due to fuzzy listed new features and business departures.

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ChowNow: AI Helps Independent Restaurants Fight The Growing Threat of Digital Fraud

PYMNTS

Social media fraud has been on the rise during the past year. Such schemes entail fraudsters falsely advertising offers from restaurants on social media, then duping victims into paying for them and absconding with the funds. For more on these and other mobile order-ahead news items, download this month’s Tracker.

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Commander In Chief: Mitek Systems’ CEO Innovation Download

PYMNTS

However, these requirements can also make operations more challenging for businesses. I think biometrics is a natural fit for smartphones and provides a higher level of security than asking customers for passwords they often forget or that can be guessed from a casual glance at their social media feeds.

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Today In Payments Around The World: IBM Buys Canadian Firm Expertus Technologies; GoJek Unveils GoBiz Plus System For Merchants

PYMNTS

Southeast Asian super-app operator Gojek is launching its new GoBiz Plus point-of-sale (POS) technology for all-in-one-purposes for micro in addition to small to medium-sized businesses (SMBs) in Indonesia. Gojek’s apps have reportedly received hundreds of millions of downloads as of June 2020.

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Prevent pig butchering scams: Safeguarding against investment fraud

Abrigo

A scam usually begins with online contact via social media or dating apps. Use the following list to educate your customers on best practices for protecting their assets: Verify the validity of any investment opportunity from strangers or long-lost contacts on social media websites.

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