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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

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NEW DATA: How COVID-19 Is Driving CUs’ Digital Leap

PYMNTS

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. percent and 72.5

Data 187
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Study: The 12 Features That Have Helped Restaurants Make 2020’s Digital Shift — And Drive Sales

PYMNTS

The result has caused a paradigm shift to online and mobile ordering that allows customers to safely and conveniently pick up their food or have it delivered to eat at home. So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time?

Study 144
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Five Fast Facts On Fighting Checkout Friction

PYMNTS

But for all the challenges thrown up by 2020, the surge of consumers online has forced merchants to raise the level of their digital checkout game, according to the latest edition of the PYMNTS Checkout Conversion Index. percent for online and 1.4 SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261
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Payments 2016: The Year Of Online And In-Store Convergence Via Mobile

PYMNTS

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. Levi’s is innovating with fashion, encouraging consumers to shop in-store with their mobile phones. As we look forward to 2017, delivering a great user experience will be critical for brands looking to build trust and increase adoption.

Mobile 125
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NEW REPORT: How Voice Assistants Help Win Consumer Spend – And Their Trust

PYMNTS

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

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How Shutterstock Relies On Fast Disbursements For Contributor Loyalty

PYMNTS

Content creators are responsible for staggering amounts of output, providing the essential images, music tracks and videos that make online consumption possible. Its disbursements are completely online and allow creatives to opt how they would like to be paid. How Payment Preferences Engineer Loyalty.

Mobile 130