PYMNTS

NOVEMBER 9, 2020

But for the commercial spending technology world, these forecasts aren't exactly rosy. This earnings season, the downturn has become apparent as several corporate payments technology players post losses. Virtual Cards And Mobile Technology. For some organizations, this may be good news for the bottom line.

Innovation 255

Innovation Fintech Payments Mobile 255

PYMNTS

DECEMBER 19, 2018

While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. However, a look at recent data found that many QSRs are not exactly quick to implement customers’ preferred innovations.

Innovation 123

Innovation Management America Customer Experience 123

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables.

Data 303

Data Innovation Survey Management 303

FICO

JANUARY 12, 2022

I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. Fraud and Financial Crime Technology Convergence. Should you centralize or converge fraud and financial crimes operations and technology?

Fraud 52

Fraud Technology Management Trends 52

PYMNTS

DECEMBER 9, 2020

Managing credit risk used to be a reactive process. Bank customers would fall behind on their payments, and their banks might react by imposing fees or having a case manager work with them to bring their accounts back up to speed. To learn more about how banks can build an effective AI adoption strategy, download the playbook.

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Perficient

JANUARY 4, 2024

The continual evolution of these technologies has empowered businesses to leverage advanced algorithms, predictive modeling, and generative capabilities, driving unprecedented innovation and efficiency. Contact us  now to discover how our expertise can take your business to new heights.

America 309

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PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

Perficient

NOVEMBER 23, 2020

Lisa Frazier, Head of the Wells Fargo Innovation Group. These two things – customer willingness to share information, and the industry’s increasing need to be more relevant for a customer – are driving interest and investment in technologies like artificial intelligence, machine learning, and smart personalization.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Abrigo

OCTOBER 7, 2016

The benefits of utilizing e-commerce technology are readily apparent to us because they are personal: We find what we are looking for; we find it at a cheaper price; we can get it more quickly. Technology can also provide tangible benefits to a business, and in many cases, those benefits are financial. Reducing the IT burden.

Technology 170

Technology Boston Software Study 170

Abrigo

APRIL 19, 2016

The Office of the Comptroller of Currency, recognizing the sweeping changes in technology and business practices that are affecting financial institutions, is recommending U.S. banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? Support responsible innovation.

Innovation 150

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Abrigo

DECEMBER 17, 2021

Components of an effective fintech partnership If leveraging new technology is a priority for your FI, ensure these three elements are present for an effective fintech partnership. . DOWNLOAD WHITEPAPER . Build a culture of innovation. New technology is not a silver bullet. Start at the Top.

Fintech 195

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PYMNTS

JANUARY 28, 2020

CUs are also leveraging the latest technologies, including cloud computing, to continue fostering the relationships with their customers. Though cloud computing still has its teething issues, CUs are exploring a middle ground between public and private cloud servers to determine the best way to harness this technology. million in 2019.

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

JANUARY 27, 2020

The solution uses automated technology to categorize and codify relevant data from these documents in real time, thereby trimming the time employees and expense managers need to sort through them. To learn more about these and other recent headlines, download the Playbook and read its News and Trends section. About The Playbook.

Management 160

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PYMNTS

DECEMBER 15, 2020

The good news, however, is that two-thirds of firms are cognizant of these issues and are actively moving away from manual processes, planning instead to embrace new technological solutions to upgrade their accounts receivable (AR) processes for more efficiency, speed and lower fees. We also found that 44.4

Study 277

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Abrigo

SEPTEMBER 11, 2023

DOWNLOAD Takeaway 1 With generative AI technology improving by the day, the question is not if the banking industry will utilize it, but when. Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. So, what is generative AI?

Risk Management 195

Risk Management Data Technology Fintech 195

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

SEPTEMBER 20, 2018

Along with the proliferation of faster, easier payment technologies, there are countless ways that vendors and suppliers can send and receive B2B payments. About 81 percent use credit cards, for instance, while 41 percent prefer settling accounts with ePayables technology, just to name a couple. All that may be changing, though.

Innovation 124

Innovation Payments blockchain Technology 124

PYMNTS

APRIL 4, 2019

But with new restaurants also come new or expanded digital initiatives – part of the overall trend, documented by PYMNTS research, of QSRs getting smarter about eCommerce and mobile tech, even as restaurant managers and customers often have differing views about which service and payments innovations work best. Mobile Ordering.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

APRIL 27, 2020

Card networks, processors and other major financial institutions (FIs) have worked to build up the technological infrastructure to support credit card transactions over the decades. Another key component of the report is case studies of four enterprises that are putting credit innovation to work in the real world. About The Report.

Cards 226

Cards Fintech United States Case Study 226

FICO

JUNE 16, 2023

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. As technology continues to expand, so will the demand for emotional intelligence and emotional connection.

Trends 52

Trends Management Customer Experience Resources 52

Perficient

OCTOBER 20, 2020

Investing in advanced supply chain automation and intelligent order management (OM) systems will not only improve how your organization fulfills against extreme demand but also serves your consumers more effectively in the end. Businesses Must Shift to Automated and Intelligent Technology. More Information and Resources.

System 324

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PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. percent and 72.5

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

JANUARY 14, 2020

In fact, PYMNTS research indicates that consumers are not only increasingly comfortable using smartphones as financial management tools, but they seem to regard them as indispensable for this purpose. This is important, because younger consumers tend to be trendsetters when it comes to the adoption of new technologies.

Innovation 160

Innovation Payments Millennials Cards 160

Perficient

AUGUST 14, 2020

When Teams is combined with the Power Platform and is used in this way with a partnership between the business and IT, it can provide a platform of business technology innovation. You need to know who is creating the apps, what connectors they are using, and manage them in environments. Teams Governance Quick Reference Guide.

Resources 360

Resources Tools Innovation Community 360

Perficient

JULY 15, 2020

Marry in people, process and technology and you have Producers and Consumers with a great value add. This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. Technology debt.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

JULY 1, 2020

But one thing is clear: Americans would be willing to dispense with their local bank and make Amazon , Apple or Google their primary payment account provider if those 21 st -century accounts allowed them to more easily manage and spend their money. A PYMNTS survey of 3,000 U.S. The results?

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

MARCH 20, 2020

The coronavirus pandemic — and the resulting push for consumers to stay home and practice social distancing — has prompted many restaurants to halt table service and put new focus on eateries’ abilities to manage and fulfill delivery orders. Bamboo Asia Develops Inventory Management System To Coordinate Restaurant Supplies.

Software 174

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PYMNTS

FEBRUARY 14, 2019

percent use data mining, and nearly 60 percent use business rules management systems (BRMS), making them the most commonly used learning systems. On the other hand, use of technologies like fuzzy logic and advanced AI are still relatively rare. percent of FIs have fuzzy logic technology, and 5.5 Today, nearly 70.5

Fraud 173

Fraud Study System Innovation 173

Celent Banking

MARCH 31, 2015

Last week was busy for Celent: on Monday we hosted our annual Innovation and Insight Day at Carnegie Hall (more on that later). The Banking Team recognized nineteen model banks across five categories: Digital; Omnichannel; Legacy and Ecosystem Transformation; Innovation and Emerging Technologies; and Payments.

Innovation 100

Innovation social media Conference US 100

Abrigo

OCTOBER 4, 2022

Several factors make this rising-rate environment different, so strong asset/liability management is critical for increased earnings. DOWNLOAD . Takeaway 1 Banks and credit unions can increase earnings in a rising-rate environment with careful asset/liability management. Lean on innovation. 5 rate hikes.

Strategy 195

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PYMNTS

APRIL 2, 2020

In a move that brings its OPSTrax parts procurement technology to Android and iOS devices, Overall Parts Solutions (OPS) has rolled out TraxMobile, according to an announcement. The OPS team is dedicated to continued innovation to support the evolving needs of our industry.

Mobile 130

Mobile Management Apple Google 130

Chris Skinner

JULY 3, 2017

New technology is transforming the way that we handle our finances, from apps which turn our mobiles into a bank branch, to text alerts, cheque-imaging, biometric identification and contactless cards. These changes have empowered customers in the way they choose to manage their finances.

Mobile 286

Mobile Cards Video Management 286

PYMNTS

JUNE 4, 2019

In the old days, forged checks were the biggest problems that bank fraud departments had to manage. Yet, few FIs leverage this technology in their anti-fraud efforts — only 5.5 Instead, FIs’ anti-fraud departments tend to use less-sophisticated learning systems, like data mining and business rule-management systems (BRMS).

Fraud 195

Fraud System Study Comparison 195

PYMNTS

JUNE 30, 2020

Members are seeking seamless digital services for speed and convenience, but they also expect their CUs to offer innovative loyalty and rewards programs that add value to their experiences. The Credit Union Innovation Playbook: Loyalty Innovation Edition revealed that 49.1 Developments From the CU Space.

Report 133

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PYMNTS

NOVEMBER 20, 2020

Seventy percent of consumers now wish to order digitally for delivery, according to a study , while 57 percent say they have downloaded delivery apps to do so. Collaborations between technology and solutions providers can also help QSRs access the latest tools to compete in the digital ordering space. million consumers making the jump.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

SEPTEMBER 2, 2020

The trouble then becomes how to maintain and manage payment systems that use multiple payments integrations at once. For more on these stories and other payments orchestration headlines, download this month’s Playbook. percent through 2025, when it is expected to total $42.9 Payment Integrations: Helping Firms Make The Digital Leap.

Washington 188

Washington Report Payments Resources 188

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. In fact, 47 percent of CE-focused firms considered their latest innovations to be very successful.

Data 129

Data Customer Experience User Experience Innovation 129