PYMNTS

FEBRUARY 23, 2018

The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. Market Differentiation.

Online 101

Online US Payments Mobile 101

PYMNTS

MAY 20, 2020

percent of millennials have gone online to manage their retail lives during lockdown and plan to at least partially continue doing so in the future. percent of Generation X, and 30 percent of bridge millennials who have leapt across the digital divide and plan to stay there. For example, our survey found that 31.1

Online 184

Online Millennials Digital Strategies Retail 184

PYMNTS

MAY 25, 2017

USA Technologies (USAT), a payment technology provider of cashless and mobile transactions in self-serve retail , announced Wednesday (May 24) a strategic agreement with Five Star Food Service, a full-service vending, micromarkets, office refreshment services and corporate dining company, to expand their partnership.

Technology 101

Technology Digital Strategies Leadership Retail 101

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

DECEMBER 8, 2020

At a time when the pandemic has seen a massive shift toward digital commerce, the Mexican arm of Walmart – the world’s largest retailer – is looking to leverage the river of remittances that its customers receive from the United States, and to keep more of that cash in-store. Pushing Digital.

United States 174

United States America Guidelines Digital Strategies 174

PYMNTS

MAY 18, 2018

As Nordstrom ramps up its digital efforts, the department store retailer reported better-than-expected first-quarter earnings. The retailer delivered total sales growth of 5.8 percent, but the company also saw an 18 percent increase in sales enabled through digital capabilities compared to the previous year.

New York 116

New York New York City Retail Digital Strategies 116

PYMNTS

MAY 22, 2018

Peapod Digital Labs will also oversee the local brand Peapod, which Ahold said is the country’s largest online grocery retailer. “We eCommerce and digital strategies,” said Kevin Holt, CEO for Ahold Delhaize USA, in the press release. “As

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Branding Innovation America Strategy 100

PYMNTS

OCTOBER 16, 2018

.” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. in the next fiscal year.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

JUNE 15, 2020

The app is just one aspect of a multipronged digital strategy that grocers such as Sam’s Club are embracing to help customers safely and efficiently shop during the pandemic and its aftermath. The current crisis has taught us that constant innovation is key to being prepared for the … challenges that come our way.

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

MAY 27, 2020

We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means. As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it.

Mobile 280

Mobile Community Bank Cards Community 280

PYMNTS

MARCH 6, 2020

Even a decade ago it was obvious that the rise of mobile and the expansion of eCommerce was going to have a transformative effect on retail. I think we’re co-shaping it,” Siddiqi said of the future of grocery retail, “and how it is evolving.

Innovation 175

Innovation Retail Digital Strategies Mobile 175

PYMNTS

DECEMBER 28, 2018

It is a process that is going to take two to three years to play out, and once it does, it likely will set us up for a new wave of even greater innovation. Now it is time to turn our backs on proprietary payment device lock-in that stifles innovation and inhibits the ability of acquirers and merchants to shape their own digital strategies.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

APRIL 23, 2019

But Kroger has struggled in its efforts to get started, having recently tried and failed three times to partner or acquire three retail-connected start-ups: Shipt, the online grocery delivery service; meal-kit company Plated; and Boxed.com, a bulk online retailer. They are learning from us, but we are learning from them.”.

Online 132

Online Detroit Phoenix Dallas 132

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations. Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 71

User Experience America Security Digital Banking 71

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. Retail offices: 85. But then again, Rockland Trust Co. is not typical. Alex Jimenez. Rockland Trust Co.

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

DECEMBER 18, 2019

KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year. Brewer continued, “Partnering with Uber Eats helps us take another step towards bringing Starbucks to customers wherever they are.”.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

AUGUST 6, 2020

And even as McDonald’s saw its overall results suffer, digital efforts were one bright spot for the chain. As such unknowns proliferate, the winning digital strategy seems to involve casting a wider net – and making it easier for consumers to easily (and remotely) access QSRs whenever they choose instead of at traditional peak hours.

Examples 108

Examples Digital Strategies Maine Innovation 108

NCR

MAY 4, 2018

In a KPMG survey of bank chief executives in the US, 59 percent of respondents said they are not leveraging digital technologies to connect to their customers as effectively as possible. As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them?

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

Independent Banker

OCTOBER 31, 2021

Offering digital lending isn’t about the bells and whistles. Community bankers tell us why. started developing its digital lending platform about three years ago—and the bank is really glad it did. The pandemic accelerated the adoption of digital lending for both banks and consumers. By Beth Mattson-Teig.

Lending 91

Lending Community Bank Community North Dakota 91

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Every conversation Cornerstone has with CFOs now includes digital transformation, or maybe just transformation. Reality According to Customer Experience Executives.

Customer Experience 130

Customer Experience Strategy Community ATM 130

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. I think you’ve helped us and our clients really jump some great hurdles. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

OCTOBER 14, 2020

The pandemic has brought a surge in eCommerce wine orders, which has been both advantageous and challenging for wine suppliers and retailers. There are always adjustments that we need to look at in our business that may not be apples-to-apples to traditional retail, but we expect to see solid growth year over year.

Retail 141

Retail Case Study Apple Exercises 141

PYMNTS

JANUARY 24, 2017

Department stores, specialty retailers, grocery stores, hotels, quick-service restaurants and convenience stores — if they take payments for goods or services, then Verifone wants to make it possible to design that payment into a full digital strategy. It can get almost overwhelming,” Robson noted. So how do they do it?

Retail 100

Retail Online System Payments 100

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

Gonzobanker

DECEMBER 5, 2018

CorePro (from Social Money acquisition ) brought a platform that fintechs and banks can use to gather deposits and provide PFM-like capability. Add this string of purchases to what Q2 developed internally, including: Digital transactional banking: Retail, small business, and commercial customers on a single platform across all device types.

Fraud 105

Fraud Austin Fintech Lending 105

PYMNTS

JUNE 7, 2017

“The partnership with NCR continues to drive the digital platforms of our brand. They are finding innovative and integrated solutions that will allow us to scale nationwide with the most advanced digital strategies, including our new Spoleto app,” said Velasquez.

Mobile 108

Mobile Branding Digital Strategies Maine 108

FICO

JUNE 21, 2022

Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey. million (US$9.7 How FICO Can Help You Develop a Winning Digital Strategy.

Management 52

Management Customer Experience Regional Strategy 52

FICO

JUNE 16, 2021

Pandemic lockdowns and social distancing pushed us online to discover how to do business with everyone from the local grocer, cafes, yoga teachers, furniture stores, pharmacies, and banks to name just a few. Our experience of these digital journeys varied enormously. The Customer Journey Less Travelled Can Cost You.

Analytics 52

Analytics Survey Cards Customer Experience 52

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Retailer of the Year that Caused the Most Project Heartache in Bank I.T.

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Los Angeles Apple Risk Management California 101

Gonzobanker

JUNE 11, 2018

But what’s concerning me more than the gulf between big banks’ and community/regional banks’ digital adoption is the growing disconnect between bank strategy and digital strategy in community and regional banks. Is voice banking even a blip on your digital roadmap? And yes, you can humanize digital banking.

Conference 70

Conference Digital Banking Austin Digital Strategies 70

CB Insights

MAY 15, 2019

This brainchild from the Lab offers a way to modernize the traditional retail banking experience. The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. The lab has different workspaces users can use for hands-on experiences.

Innovation 78

Innovation blockchain Technology Groups 78