PYMNTS

JUNE 26, 2020

It’s required lots of on-the-spot innovation as firms had to massively rethink their operations from the ground up. But as difficult a time as it’s been, it’s not utterly devoid of good news or silver linings, Amol Helekar , principal at investment firm TCV , told Karen Webster during the latest This Week In Payments conversation.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. ” A Digitization Strategy. . ” A Digitization Strategy.

Online 179

Online Payments User Experience How To 179

PYMNTS

DECEMBER 9, 2020

"IKB's expertise in the field of public program loans is also very beneficial for the further technological enhancement of our platform," she said, according to the release. Teaming up with Hypoport Group, a highly respected technology player, constitutes a core element of our digitization strategy," he continued, according to the release.

Lending 190

Lending Digital Strategies America Strategy 190

PYMNTS

APRIL 14, 2017

Technology underpins everything these days. Ever more so this is the case with payments and specifically the conduits that get payments from party A to party B. The big question: Can the existing payment rails support the innovation that is needed? This allows for innovation to be done on top of the ACH rails. “To

Payments 105

Payments United States Innovation System 105

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. But corporate payers are not the only entities in charge of driving adoption of AP automation technologies. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

NOVEMBER 20, 2020

Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. Delivery partnerships can be key to helping restaurants — especially smaller operations — weather the pandemic as consumers’ demands for digital ordering continue to grow.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. billion in domestic sales — Starbucks is far and away the most successful mobile payments platform in the United States. . Starbucks’ $18.4 Starbucks’ $18.4 million active members.

Online 101

Online US Payments Mobile 101

PYMNTS

AUGUST 13, 2020

Technology and consumer demand have been moving payouts toward digital in recent years, and well over half of consumers receiving a payout want an electronic option,” she said. Historically, that’s been challenging for businesses, because it requires the payor to manage multiple payment methods,” she said.

Cards 202

Cards Strategy Digital Strategies Examples 202

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? One approach is to ensure technology is being utilised to automate simple tasks, allowing bank staff to take on new more complex responsibilities. This means they can make payments, such as pay a utility bill or tax, using these workstations.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

Customer Experience 162

Customer Experience Tools New York Strategy 162

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. The mobile TV platform seemed to have it all. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

PYMNTS

MARCH 20, 2018

According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. From 7-Eleven to Chipotle Mexican Grill, retailers are expanding their digital ordering strategy with the help of voice assistant technology.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 6, 2019

It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. operations. Top News

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

MAY 5, 2020

For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments. Essentially merchants are operating in South-east Asia on a number of channels — retail, marketplaces, DTC websites.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

JANUARY 21, 2020

From Chipotle Mexican Grill to DoorDash , quick-service restaurants and technology platforms are making it easier for consumers to order their favorite foods. QSRs are incorporating the technology into their business models. From McDonald’s to DoorDash, restaurants and technology platforms are driving digital ordering innovation.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

JULY 7, 2020

John Diamond, president and chief operating officer of SMB alternative lender Revenued , recently told PYMNTS that the industry may see some repeat patterns in the months and years ahead that the sector saw 10 years ago.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

AUGUST 21, 2018

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. The digital efforts, according to Financial Review , show how companies that leverage online lending and brokerage activities – such as Uno – are automating many steps in consumer borrowing processes.

Fintech 101

Fintech Lending Groups Digital Strategies 101

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

MARCH 27, 2019

These are just some of the reasons why QSRs innovate — and how they are bringing digital technology into their operations: Seven in 10 QSR merchants — or 71 percent — indicated remaining competitive as a reason to innovate. More than half — or 54.2 Roughly three in 10 QSR merchants — or 30.8

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

AUGUST 15, 2019

The trend shows no signs of slowing, as earlier this week Bloomberg reported more technology conglomerates, including HP, are similarly moving production out of China. The region operates with “an economy which is largely based on trade,” Kocher noted, making it a prime target for bank-FinTech innovation. Beyond the U.S.-China

Marketing 108

Marketing Regional Fintech Capital 108

PYMNTS

JULY 22, 2016

Though the purchase of London-based VocaLink is sure to open the door for Mastercard to play a role in the company’s key payment technology platforms for U.K. payment schemes, it also contributes to Mastercard’s overall vision for the future of commerce. VocaLink is clearly part of that strategy. s ATM network.

Payments 100

Payments Mobile Strategy Digital Strategies 100

Gonzobanker

MAY 31, 2019

When it comes to their digital lending capabilities, community banks and credit unions are coming up short in three key areas: 1. Technology Utilization. Standard risk-based pricing should assume auto-debit of monthly loan payments, requiring a 25-50bp premium over standard pricing if not agreed to by the borrower. Taking Stock.

Lending 125

Lending Community Bank Community Data 125

Independent Banker

NOVEMBER 25, 2015

Alex Jimenez explores new products and payments full time. Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. Photo by Ken Richardson. is not typical.

Innovation 70

Innovation Community Bank social media Community 70

NCR

JULY 5, 2016

Digital change: Technology is reshaping almost every sector, and banking is no exception. Organizations face pressure from customers to provide the latest digital innovations, while also being required to update legacy back-end systems to streamline cumbersome processes. Technological readiness. Social engagement.

Training 56

Training System Digital Strategies Leadership 56

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. THE TECHNOLOGY AWARDS. Winner: Check Digit. 4 billion dollars ….

Los Angeles 101

Los Angeles Apple Risk Management California 101

PYMNTS

FEBRUARY 6, 2020

Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their core businesses. It’s not just one-touch technology that matters, either. Restaurants face major change. The stakes are too high to stay behind the pack for too long. Innovation Sparks.

Mobile 191

Mobile Operations Technology Payments 191

PYMNTS

DECEMBER 5, 2019

In today’s top news, the European Central Bank (ECB) has mulled using a public cryptocurrency if international payments inside of Europe stayed too costly. ECB Has Considered Crypto to Cut Global Payment Costs. Cash flow issues can put a wrench in a business’ operations. 5) and the Philippines during Q1 of next year.

Cards 131

Cards New York City Payments New York 131

Lex Sokolin

SEPTEMBER 23, 2020

An American neobank / payments wallet that acquires customers by giving them $100 in overdraft credit and a paycheck advance. It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities.

Capital 52

Capital Software Lending Apple 52

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. Addressing Digital Adoption Challenges.

Trends 137

Trends Innovation Study Technology 137

PYMNTS

NOVEMBER 19, 2019

The siloes between accounts payable (AP) and accounts receivable (AR) continue to come down as service providers recognize the importance of facilitating payment acceptance as much as the capabilities of making those payments in the B2B context. Boost Teams With JPMorgan For Card Acceptance.

Cards 101

Cards Strategy Payments Technology 101

PYMNTS

SEPTEMBER 30, 2020

“The big difference from what we saw even just 10 or 12 months ago when it comes to digitization is that banks are really starting to understand this is where they want to invest,” Piatt said. “To To bring it to a fine point, the pandemic has clearly separated institutions into two buckets — the digital haves and the have-nots.

Cards 334

Cards Tools Community Bank System 334

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Digitizing your financial service can seem like a huge mountain to climb. Futureproof your CX strategy.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

FICO

JUNE 21, 2022

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

JANUARY 6, 2019

Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. From supply chain and inventory improvements to new payment options, these brands are going all in on digital. The Home Depot also operates a secondary lab out of Austin called BlackLocus. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. One technology startup, Devo, secured $25 million for its products and services in this market.

Data 100

Data Management Analytics Compliance 100