PYMNTS

JANUARY 20, 2020

Future Group , the Indian conglomerate headquartered in Mumbai, is downsizing its eCommerce division Retail 3.0 The layoffs affected sales, product development, marketing and ground operations and took place over the last few months, two sources said. By 2018 the company had 500-600 employees developing digital assets for Retail 3.0.

Groups 101

Groups Retail Digital Strategies Analysis 101

PYMNTS

DECEMBER 8, 2020

At a time when the pandemic has seen a massive shift toward digital commerce, the Mexican arm of Walmart – the world’s largest retailer – is looking to leverage the river of remittances that its customers receive from the United States, and to keep more of that cash in-store. Pushing Digital. That’s higher than the 8.59

United States 174

United States America Guidelines Digital Strategies 174

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy.

Online 101

Online US Payments Mobile 101

PYMNTS

JUNE 15, 2020

That’s driven dealers and automakers to rewrite their business strategies with an eye toward creating new digital-sales tools that offer consumers more personalized, online services. car retailer AutoNation , told investors during the chain’s recent earnings call.

Los Angeles 135

Los Angeles Online Digital Strategies Strategy 135

PYMNTS

SEPTEMBER 28, 2020

“ Digital transformation ” has been the buzz phrase for small- to medium-sized businesses ( SMBs ) of all types over the past half-year as they rushed to reorganize their operations end to end amid the pandemic. An Uncertain Holiday Season.

Fraud 236

Fraud Customer Experience Tools Retail 236

PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies.

Payments 188

Payments Compliance Resources Fraud 188

Bank Innovation

JUNE 18, 2018

PREMIUM - The mobile app is at the top of most banks’ digital strategy. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S. subsidiary of the Spanish bank BBVA S.A. At BBVA Compass all innovation initiatives fall under Olalla’s business development department.

Mobile 268

Mobile Digital Strategies Innovation Strategy 268

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

PYMNTS

NOVEMBER 30, 2020

That mental comfort of ‘I have the money’ changes the behavior of how merchants operate, how they push off bills, how they pay bills, how they pay their employees,” he said. He cited American Express’s acquisition three months ago of online lender Kabbage as an example. Don’t Put Too Much Faith In Credit. Innovation Vs. Incumbency.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. Of course, those digital strategies that FIs are (or should be) working on in 2020 can involve a variety of features, tools and offerings.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100

Branding Innovation America Strategy 100

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

JUNE 15, 2020

This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. These online orders may be poised to grow even more substantially, however. “The

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

OCTOBER 16, 2018

.” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. in the next fiscal year.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. In this way, digital transactions will continue to increase. Business Banking, Too.

ATM 174

ATM Examples Digital Strategies Operations 174

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. As a result, the restaurant chain can help increase security and uptime while lowering operating costs. The Kiosk Market. But a whopping 80.3

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

FEBRUARY 25, 2016

The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes.

Branding 100

Branding New York City Retail Online 100

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. The new law would require most retail outlets to accept physical currency. News surfaced in March that the AI-powered personalization platform operator Dynamic Yield was being acquired by McDonald’s.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this.

Innovation 214

Innovation Mobile Capital Operations 214

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

Strategy 230

Strategy Payments America Examples 230

PYMNTS

DECEMBER 22, 2020

Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said. Our digital strategy is all about bringing enlightened hospitality to a digital scale and providing a personal, not just personalized, experience for each of our guests,” she said.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

DECEMBER 18, 2019

Diners, as it stands, spend more via online channels or mobile than when buying in person, which makes delivery rewarding for restaurants and moves them to encourage ordering through those channels. The brand also rolled out a new platform for online ordering that is said to have come out ahead of expectations.

Mobile 131

Mobile New York City Innovation New York 131

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. Retail offices: 85. We had just begun to really start talking about the digital space then,” he recalls.

Innovation 70

Innovation Community Bank social media Community 70

Independent Banker

OCTOBER 31, 2021

In early 2021, the $490 million-asset community bank launched its Finastra Consumerbot product, which offers online applications for consumer loans for items like boats and vehicles. In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers.”.

Lending 91

Lending Community Bank Community North Dakota 91

Celent Banking

JANUARY 25, 2016

There´s the Surface 4 and others that are starting to seriously go after the laptop market with a full operating system and keyboard, but the best-selling tablets on amazon are all those with small screens and cheap price tags. We feel this is more in line with the way the market is moving.

Resources 100

Resources Mobile Strategy Digital Strategies 100

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

OCTOBER 14, 2020

The other trend that was already in motion was buying alcohol – wine in particular – online. The pandemic has brought a surge in eCommerce wine orders, which has been both advantageous and challenging for wine suppliers and retailers. The online penetration is still much lower than it should be,” he said.

Retail 141

Retail Case Study Apple Exercises 141

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. Key Steps on the Digital Decision Platform Journey. million (US$9.7

Management 52

Management Customer Experience Regional Strategy 52

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Retailer of the Year that Caused the Most Project Heartache in Bank I.T.

Los Angeles 101

Los Angeles Apple Risk Management California 101

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. It operates two labs, one in Washington DC and the other in New York City, which focus on ventures that can have a significant business impact in the short term (from six months to three years). Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78