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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. There are ways to effectively manage these logistical issues, however. There are ways to effectively manage these logistical issues, however.

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J.P. Morgan Looks Toward Payments Modernization

PYMNTS

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198
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Volante Lands Deal To Modernize Banorte’s Cross-Border Payments Systems

PYMNTS

Volante Technologies, which works in cloud payment processing and messaging, has landed a big new client, Grupo Financiero Banorte. Volante says it will be working with the Mexican bank, one of the world’s largest, to modernize its cross-border payments architecture.

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The Evolution Of eBay’s Global Payments Strategy

PYMNTS

A business expanding into Mexico would then be faced with the question of which payment methods it should adopt to cater to its Mexican customers. Ensuring seamless payments between buyers and sellers is a core part of that experience. Global Reach, Local Payments Solutions.

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Underbanked women a focus of Visa, Mastercard's digital strategies

Payments Source

Visa and Mastercard are driving digital transactions by financially empowering women in emerging markets who are unbanked but manage their families’ spending. The card networks are particularly targeting women in gig economy jobs and women-owned businesses.

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Telecom — Is Your Digital Strategy Ruining Your Customer Experience?

FICO

Compare that experience to digital-first companies like Amazon and Apple, which have remarkable stickiness and growth, where the experience is frictionless and most issues are resolved quickly. Back in 2011, Gartner made the bold prediction that 85% of customer interactions would be managed without human intervention by 2020.

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This Week In Payments: Saving Small Business

PYMNTS

But as difficult a time as it’s been, it’s not utterly devoid of good news or silver linings, Amol Helekar , principal at investment firm TCV , told Karen Webster during the latest This Week In Payments conversation. But for many of them, this has also been an opportunity for them to really develop their digital strategies.

Payments 176