PYMNTS

JUNE 22, 2020

A business expanding into Mexico would then be faced with the question of which payment methods it should adopt to cater to its Mexican customers. Ensuring seamless payments between buyers and sellers is a core part of that experience. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

FEBRUARY 23, 2018

billion in domestic sales — Starbucks is far and away the most successful mobile payments platform in the United States. In fact, as of 2017, mobile payment use represented 30 percent of the brand’s total transactions. . — Starbucks’ $18.4 The Starbucks loyalty program also grew by 11 percent in 2017 and now represents 14.2

Online 101

Online US Payments Mobile 101

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world. Except, maybe not. Privacy Changes. In fact, just 9 percent of U.S.

Online 101

Online social media Baltimore Data 101

PYMNTS

OCTOBER 22, 2020

In today’s top news in digital-first banking, Unifimoney is joining forces with Nium for real-time money transfers, while Volante Technologies has landed Grupo Financiero Banorte as a new client to modernize cross-border payments. Volante Lands Deal to Modernize Banorte’s Cross-Border Payments Systems.

Digital Strategies 153

Digital Strategies Technology System Strategy 153

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

PYMNTS

NOVEMBER 30, 2020

An analytic partnership with your FinTech and payments provider is going to be key — especially as we’re heading into the next couple months of darkness, with COVID spiking and customers staying indoors,” Steinmetz said. Fast Payments Are Crucial Right Now. Innovation Vs. Incumbency. Incumbents do what they do.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

SEPTEMBER 2, 2020

Snider said consumers have many such transaction needs, which is why CO-OP increasingly believes that payments innovation is the path to achieving a primary financial relationship with members. “We Tapping Into Touchless Payments Preferences. Consider consumers’ COVID-inspired interest in contactless payments.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

Independent Banker

NOVEMBER 25, 2015

Alex Jimenez explores new products and payments full time. Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. Photo by Ken Richardson. is not typical.

Innovation 70

Innovation Community Bank social media Community 70

Perficient

JUNE 30, 2020

For example, an online shopping experience is as familiar with most shoppers as checking out in a physical store is. But over time, there are new elements to that experience that also become expected, like the ability to take different payments options or to pick up my order in a local store. Innovating. Table Stakes.

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

DECEMBER 22, 2020

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. “I Many QSRs are up to the test, however, and are looking to digital tools to help them on the road to recovery.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

NOVEMBER 20, 2020

PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3 The study found that 25.8 million consumers making the jump.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

DECEMBER 28, 2018

Rather, we are changing — and are still in the early stages of a transformation of the payments industry that is gathering speed and far from over. It is a process that is going to take two to three years to play out, and once it does, it likely will set us up for a new wave of even greater innovation.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

MARCH 24, 2016

According to the research, 70 percent of CPOs said they are now targeting their customer engagement and experience efforts through self-service portals — i.e., online portals. Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

DECEMBER 23, 2020

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward. “The

Mobile 207

Mobile Comparison Digital Strategies Operations 207

PYMNTS

JUNE 15, 2020

And you better do it right now, they add, since digital shifts wait for no one. Innovators with better tech will appear and — literally overnight — snatch your customers out of your calcified incumbent arms and build scale, they say. For those companies, making the quantum leap to digital is, literally, a bridge too far.

Innovation 214

Innovation Mobile Capital Operations 214

Bank Innovation

MARCH 26, 2018

EXCLUSIVE— Citibank is preparing the rollout of its new digital strategy, beginning with upgrades to the bank’s iPhone mobile app, due in the coming few weeks, the bank announced today. It's difficult to be precise about when iOS apps will appear in the app store, due to Apple's app review process, which can confound even.Read More.

Mobile 150

Mobile Video Digital Strategies Apple 150

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. In addition to Alexa, the restaurant chain is also turning to other digital innovations.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. From McDonald’s to DoorDash, restaurants and technology platforms are driving digital ordering innovation. QSRs are incorporating the technology into their business models.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

JUNE 28, 2016

. “The past year we have seen a shift in the industry with leading financial institutions seeking modern solutions that provide the foundation required for developing a digital strategy that extends into the future,” he said, pointing to recent deals with Arvest, First Tennessee Bank and IBERIABANK.

Security 100

Security Tennessee Analytics Digital Banking 100

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. The Drive Toward Digital.

Trends 137

Trends Innovation Study Technology 137

PYMNTS

FEBRUARY 6, 2020

Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their core businesses. Innovation Sparks. For instance, the rise of third-party online delivery aggregators has helped many restaurants gain new and wider audiences.

Mobile 191

Mobile Operations Technology Payments 191

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. That’s one helluva move up. Buena suerte, Bradley! EVP: Hell no.

Los Angeles 101

Los Angeles Apple Risk Management California 101

PYMNTS

JUNE 7, 2017

Designed to create a simple ordering and rewards experience, the mobile app ties ordering, payments and digital loyalty into a single digital hub with which consumers can more easily interact. The partnership with NCR continues to drive the digital platforms of our brand. Repeat visits are up as well.

Mobile 108

Mobile Branding Digital Strategies Maine 108

FICO

JUNE 21, 2022

Digital decision platforms have been driving a diverse mix of innovations. But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months. Key Steps on the Digital Decision Platform Journey.

Management 52

Management Customer Experience Regional Strategy 52

PYMNTS

DECEMBER 15, 2017

Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product. Those physical and virtual prepaid products can be used to pay online and at stores, anywhere Mastercard is accepted.

Millennials 134

Millennials Management Cards Security 134

CB Insights

MAY 15, 2019

With recent advances in blockchain, cryptocurrency, contactless payments, and more, finance is primed for disruption. One popular approach: in-house financial innovation labs. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong. Get the entire 43-page PDF.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. Daon’s technology can be deployed to provide authentication for digital banking, for payment verification, and employee credentialing, as well as cloud authentication.

Security 12

Security Mobile Technology Virginia 12