PYMNTS

DECEMBER 30, 2020

Filling this void is digital banking, which has seen unprecedented levels of adoption as customers look to carry on their financial activities without leaving their homes. Banks all over the world were forced to reduce hours, switch to appointment-only visits or shut down branches entirely. Lessons To Take Moving Forward .

Digital Banking 240

Digital Banking Study Examples Meeting 240

Bank Innovation

JULY 20, 2018

business leaders (owners, managers, and executives) prefer using digital banking, and yet less than half of them have plans of increasing their use of online banking products and services, that’s according to a JPMorgan Chase survey. A majority of U.S.

Survey 218

Survey Digital Banking Online Management 218

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! How FICO Can Help You Advance Your Digital Banking. Respect the data.

Digital Banking 52

Digital Banking Security Fraud America 52

Bank Innovation

OCTOBER 18, 2017

EXLUSIVE – SME-focused digital bank Seed is nixing its monthly fee and will now be free for customers. The San Francisco-based fintech used to charge its customers $9 per month, but after conducting a survey, CEO Brian Merritt told Bank Innovation that he realized Seed could serve customers better by being free.

San Francisco 236

San Francisco Survey Digital Banking Innovation 236

PYMNTS

JUNE 7, 2017

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

Survey 115

Survey Mobile Millennials Cards 115

PYMNTS

DECEMBER 31, 2020

A separate study found that 88 percent of credit unions surveyed in early 2020 planned to invest more in such technologies than they had over the previous year. We all know what’s transpired since.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

PYMNTS

JANUARY 19, 2021

The company said Tuesday that 77 percent of LendingClub users surveyed said they use their debit card for everyday spend; 79 percent have said they would open a checking account with the company if such rewards programs were offered.). But now,” with Radius in the operational mix, “we can add savings into the puzzle,” he told Webster.

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

PYMNTS

JULY 14, 2020

This highlights an opportunity to increase operational efficiencies and meet customer demands.”. The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by Nuno Sebastião, co-founder and CEO at Feedzai. Alert rates have stayed flat and fraud detection has gone unchanged.

Fraud 311

Fraud Meeting Strategy Operations 311

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

Data 152

Data Digital Banking Innovation Fintech 152

PYMNTS

FEBRUARY 21, 2018

To tackle this issue, companies are looking to infuse AI with a bit of humanity, help consumers better connect with computer-operated services and offer improved insights. Around the Digital Banking world. With the approval in place, the company is now able to fully operate in the PSD2 scheme. contact-form-7].

Digital Banking 163

Digital Banking Fintech Software Operations 163

PYMNTS

SEPTEMBER 24, 2020

Staying abreast of these various compliance shifts can be costly and challenging for banks, but doing so is necessary to ensure that financial institutions’ (FIs) operations can run smoothly and ward off cyberattacks. EU and U.K.

Compliance 151

Compliance Fraud Regulation Security 151

PYMNTS

APRIL 29, 2020

Many physical bank branches have temporarily closed or reduced service hours to better safeguard their employees and spare themselves the costs of operating branches now that consumers are staying home. A recent survey of 1,000 U.S. Extending digital offerings is not without challenges, though.

Digital Banking 263

Digital Banking Cards Trends Online 263

Cisco

APRIL 12, 2022

According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location. Consumers prefer digital channels when researching financial products.

America 105

America Customer Experience Operations Survey 105

Abrigo

MAY 20, 2022

Takeaway 2 The survey topics included fraud prevention tools, frustrations with tools, and what enhancements users would like to see. A brigo conducted a 2021 end - of - the - year survey that asked BSA / AML Officers at f inancial institutions for their input on fraud trends. Key takeaways: Of the institutions surveyed, 52.3%

Trends 195

Trends Fraud Training Survey 195

Chris Skinner

JUNE 7, 2017

But why would someone trust a bank more than Google with the data. Banks are trusted stores of data about money, because they are insured and have a licence to operate from governments. If the bank started to monetize our data on our behalf and give it back to us, wouldn’t that make a difference? Here’s the idea.

Data 251

Data Google Survey US 251

Bobsguide

MAY 8, 2022

Cloud has moved from leading edge to the baseline of banking success. A recent GFT survey revealed that 95% of banks adopt cloud to improve time to market, while 86% of them do it to improve innovation and scalability. BankLiteX, accelerating cloud-based digital banking.

Compliance 166

Compliance Risk Management Digital Banking System 166

PYMNTS

NOVEMBER 23, 2020

While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them. This approach can be compelling for employers that need to quickly solve problems to grow their workforces and operations worldwide.”. based organizations, 41.2 percent compensated workers in just one.

System 165

System Management Tools Cards 165

PYMNTS

DECEMBER 17, 2019

Payments technology company VoPay announced a partnership with Hydrogen, based in New York, in a move that sees Hydrogen providing FinTech firms with access to VoPay’s digital bank payment capabilities via Hydrogen’s API. Rather, survey respondents said, FinTech firms are the clear winners of the Open Banking revolution.

Metro 136

Metro Regional Fintech National 136

PYMNTS

DECEMBER 31, 2019

Close to one-quarter of AP pros surveyed also want to bring ePayables and virtual cards online for treasury operations. At the recent AFP 2019 conference, Bottomline Technologies shared its survey of FIs, with findings that integration fears are hindering adoption of real-time payments despite a raft of benefits.

Survey 135

Survey United States Technology Payments 135

PYMNTS

AUGUST 6, 2020

Goldman Sachs has named Matthew McDermott its new global head of digital assets, in a move signaling the bank’s renewed commitment to that area of banking, CNBC reported. That comes despite Goldman Sachs’ own track record, in which the bank asserted that bitcoin wasn’t an asset class.

Bitcoin 259

Bitcoin blockchain Conference Survey 259

PYMNTS

DECEMBER 28, 2020

One-quarter of respondents said that they wanted shorter teller lines, while 31 percent desired longer operating hours for greater access to financial services. ATMs are expected to play a crucial role in banking’s future, in fact, but only as long as they meet customers’ rapidly changing expectations.

ATM 182

ATM Meeting United States Industry 182

Abrigo

AUGUST 26, 2019

Panelists will be Jill Hudson, Vice President & Operations Officer at Vision Bank in Ada, Oklahoma, Brandon McBay, Senior Vice President at Southern States Bank in Anniston, Alabama, and Laura Broderick, Chief Marketing Officer at Abrigo.

Conference 150

Conference Lending Oklahoma Alabama 150

Abrigo

JANUARY 25, 2022

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. .

Management 195

Management Software Survey Fintech 195

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. JPMorgan’s latest report, Trends in Digital Business Banking , was released Monday (July 9). The first reason is the rising worry over cybersecurity.

Online 100

Online Meeting Survey Analysis 100

PYMNTS

OCTOBER 3, 2019

That research, which is called “ The Consumer-Centric Authentication Study: Transforming The Consumer’s Digital Banking Experience ,” served as the foundation for a recent PYMNTS discussion between Karen Webster and Sherif Samy , SVP North America at Entersekt , which helped craft the report. More than half of consumers — 54.1

Fraud 151

Fraud Digital Banking Mobile Analysis 151

PYMNTS

MAY 3, 2019

.” Over the last decade, researchers found, the role of technology in corporate banking competition has shifted from the race to roll out new digital products and services to digitizing the back office — to make operations more efficient, faster and more affordable both for banks and end customers.

US 128

US Report Management Analytics 128

PYMNTS

OCTOBER 13, 2020

Revolut Eyes US Bank Charter. London-based digital bank Revolut, the continent's largest such institution with 13 million users, is close to applying for a U.S. banking license. According to sources, Revolut's will apply for a bank charter in California, but it will allow the bank to operate anywhere in the U.S.

US 130

US Payments Meeting California 130

PYMNTS

JANUARY 11, 2021

But there still remains the desire to have branch banking services, as 35 percent of customers surveyed want access to those activities. One quarter wants shorter teller lines and 31 percent want longer operating hours – and those desires are leading banks to deploy self-service kiosks and upgraded ATMs.

ATM 142

ATM Strategy Capital Bitcoin 142

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic.

Mobile 174

Mobile Digital Banking System Innovation 174

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

OCTOBER 24, 2017

VSoft , which operates the open banking platform Arya, is adding new features for its business customers. 23) that it is introducing business bill pay and cash flow management features for the Arya tool, which combines mobile and digital banking solutions aimed at streamlining financial management for its corporate banking clients.

Tools 108

Tools Digital Banking Mobile Analysis 108

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. Market share, asset size and third-party surveys are some of the more common approaches.

St. Louis 130

St. Louis Missouri Survey Kansas 130

PYMNTS

FEBRUARY 21, 2020

The firm is stopping operations in five states after it reportedly failed to meet the standards of Amazon. According to Mastercard Executive Vice President of New Payment Flows Ronald Shultz, the survey results are promising for the real-time B2B payments landscape. Mastercard: Collaboration Is Key To Scaling Real-Time Payments.

Payments 130

Payments New York City Meeting New York 130

Celent Banking

MARCH 16, 2017

Others took issue with my comparing retail banking to other retail categories, as if there is nothing to be learned by studying the broader digital commerce landscape. Others took issue with aspects of the surveyed retail deposit mix data I cited to demonstrate that branch deposits remain persistently common.

Survey 113

Survey Mobile Digital Banking Retail 113

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. 2: Talent Shortage. A national unemployment rate of 3.6%

Resources 139

Resources Leadership Technology Management 139

PYMNTS

SEPTEMBER 3, 2018

Thousands of individuals and companies surveyed. Insight all manner of subjects – from mobile shopping to digital banking to self-service kiosks and beyond. . Original research. The PYMNTS trackers and indexes offer all this and beyond, with an eye on where we’ve been and where we might be headed.

Course 108

Course Study Survey Trends 108

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage.

Boston 109

Boston Survey Digital Strategies Regional 109