article thumbnail

Jump-Start Digital Transformation with Change Management

Abrigo

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. .

article thumbnail

3 Tips to Head Off a Digital Banking Conversion Nightmare

Gonzobanker

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. And to all … a good night.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Acumatica Debuts Automated Spend Management Tools

PYMNTS

Cloud enterprise resource planning (ERP) company Acumatica has rolled out its Acumatica Advanced Expense Management and Electronic Bank Feeds for its Acumatica Cloud ERP solution, which will increase automation and electronic banking, according to a press release.

Tools 190
article thumbnail

Building a Discipline to Drive Digital Banking Strategy

Gonzobanker

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Best practice institutions are not managing the digital shift in a reactive fashion. Make Digital Benchmarks and KPIs Visible.

Strategy 156
article thumbnail

Lumin, Interra Credit Union Team On CU's Digital Banking Solution

PYMNTS

Lumin Digital offers customized integrations to help banks and credit unions enhance their relationships with customers and members. . Jeff Chambers, founder and president of Lumin Digital, said the company is happy to have Interra’s confidence as a digital banking partner. .

article thumbnail

Patchy Payroll And Expense Management Systems Cry Out For Upgrades

PYMNTS

For purposes of this analogy, the “basement” into which bad mice are creeping is most likely your legacy payroll/expense management software and its possibly compromised connections. While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them.

System 165
article thumbnail

BBVA On Google, Digital Banking And The Rise Of The ‘Everyday App’

PYMNTS

The writing has been on the wall: PYMNTS research has found that though most people are satisfied with their in-place relationships with banks, only about 40 percent of people would be “extremely” or “very” likely to bring their banking relationships to Big Tech or FinTechs. 4, behind PayPal, Amazon and Walmart.

Google 298