NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

JULY 25, 2019

Customers have varying banking needs, but the global fraud phenomenon tends to have equal impacts. Banking customers are affected by attacks ranging from phishing schemes to identity scams, and it is still up to FIs to provide accurate and real-time protection regardless of where their customers are located.

Fraud 164

Fraud Marketing US Resources 164

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. For more on these and other stories, check out the Trackers News & Trends section.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

NOVEMBER 20, 2019

This rampant availability of users’ data makes it easier for bad actors to wreak havoc and commit fraud. She recently spoke to PYMNTS about how Scotiabank has revamped its fraud strategy in recent years. “I The increasing sophistication of fraud attacks has led Scotiabank to reassess how it employs AI, ML and automation.

Fraud 117

Fraud Data Management Analytics 117

PYMNTS

OCTOBER 14, 2019

Money laundering and similar forms of fraud have become more concerning for FIs as reports of cybercrime circulate globally. Recent scandals involving Deutsche Bank and Swedbank have made consumers reconsider their trust in FIs, many of which are scrambling to keep fraudsters out and bring consumers back. financial regulations work.

Strategy 109

Strategy Fraud Innovation Regulation 109

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

PYMNTS

MAY 30, 2016

And to make sure that everyone starts off 2016, Part II on the same footing, we thought we would bring you a few of the top trending stories, as well as hot data/research topics, that will give you a head start on that all-important planning for 2016 and beyond. Global Fraud Attacks. Online Fraud Attack Rates Soar Since October.

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

APRIL 28, 2020

“They’re responding to what’s going on in their environments,” noted Salzer, “whether it may be the particular statistics for hospitalizations and COVID-19-related deaths or governmental orders that may apply to their branches and operation centers.”. Digital banking will also become more widespread. “As

Digital Banking 248

Digital Banking Online Fraud Customer Experience 248

PYMNTS

JUNE 26, 2020

Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to conduct in-branch services. Online account openings increased by more than 200 percent in April, while all mobile banking traffic rose by 85 percent.

Digital Banking 220

Digital Banking Guidelines Trends Online 220

FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Examples include fake emails from CDC, WHO, and FEMA.

Fraud 52

Fraud Management Handbook Cards 52

PYMNTS

DECEMBER 9, 2020

Open banking, of course, allows financial data to be shared and synthesized across everyday financial life, making banking by app far less of a novelty than it once was. based FinTech that focuses on digital banking and building what it terms a global financial super app, has broken even as of last month, as reported by CNBC.

Digital Banking 205

Digital Banking Course Fintech Operations 205

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

MAY 27, 2020

The ATM has emerged as one of CUs’ most important tools in this member engagement effort, in fact, with many investing in digitally-enabled ATM kiosks that provide members with on-demand videoconference consultations and a full range of digital banking services. Deep Dive: Offering An End-To-End Customer Experience Through ATMs.

ATM 243

ATM Innovation Meeting United States 243

South State Correspondent

OCTOBER 26, 2023

In this article, we detail our thoughts and the trends we saw last week in Las Vegas from a banking perspective in hopes of giving you the flavor and insight from the conference without you having to walk 10 miles per day and listen to endless vendor pitches. It’s a whirlwind of education, deal-making, eating, and hugging.

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

SEPTEMBER 28, 2020

The ongoing pandemic has caused many regulators in the MENA region to examine the digital and open banking infrastructure they have in place. The aim of doing so is to create a more robust framework for digital banking. For more on these and other stories, visit the Tracker’s News & Trends. About The Tracker.

Online 151

Online Report Payments Regulation 151

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

PYMNTS

DECEMBER 31, 2020

Dean Young, EVP and chief experience officer at PSCU, told PYMNTS that the company’s suite of digital solutions — now including digital issuance — “…has enabled our owner credit unions to effectively compete with big banks while maintaining the personal touch that sets credit unions apart from other financial institutions.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 48

Trends Cyber Security Big Data Analytics 48

NCR

JUNE 12, 2017

Any bank embarking on a journey towards omni-channel service delivery will have many questions to answer and challenges to overcome along the way, as I explore in this whitepaper. One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved.

Operations 82

Operations ATM Customer Experience Examples 82

PYMNTS

JULY 24, 2020

Online banking currently ranks as the most commonly utilized form of banking, followed by mobile banking, according to a recent study. An increasing number of customers are also picking up their phones to manage their financial lives — a trend expected to persist as long as the COVID-19 pandemic. Bank Branch Precautions.

Study 145

Study ATM Trends Mobile 145

PYMNTS

SEPTEMBER 8, 2020

The result is a slew of unstructured data coming in from a variety of sources; financial service providers must try to make sense of it in order to maintain regulatory compliance and mitigate the risk of fraud. Middesk aims to help these firms streamline and digitize this process. On Tuesday (Sept. On Tuesday (Sept.

Fintech 198

Fintech Compliance Fraud social media 198

PYMNTS

DECEMBER 15, 2020

He said the trend that’s taking shape is one where a number of credit unions are acquiring or merging their branches, or traditional financial institutions (FIs) and CUs are merging. Scott said that’s because many consumers are realizing that payments done through digital and contactless conduits are, in a word, easier.

Course 186

Course Cards Fraud Mobile 186

PYMNTS

AUGUST 13, 2020

“Technology and consumer demand have been moving payouts toward digital in recent years, and well over half of consumers receiving a payout want an electronic option,” she said. Payroll has been trending toward electronic distribution for some time.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

APRIL 2, 2020

A digital infrastructure overhaul that boosts CUs’ online presences, accelerates new product and service introductions and improves staff productivity can help CUs expand their customer bases and operations, according to Timothy Anderson, CEO of United States Senate Federal Credit Union (USSFCU).

United States 174

United States Security Innovation Mobile 174

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. Digital Demand. The debut of 5G promises to add another tool that can aid such efforts.

Fintech 211

Fintech Mobile Analysis Technology 211

Insights on Business

DECEMBER 27, 2017

While we have separately covered what we think will be the main trends in FinTech for 2018, here’s a selection our more popular posts from 2017. Banking on blockchain for increased trust”. The future of financial services: The cognitive bank”. In 2017, cognitive banking took a major leap forward.

Fintech 129

Fintech blockchain Fraud United States 129

PYMNTS

JANUARY 28, 2020

It’s not that banks don’t want to go more digital and mobile, he said. The problem often stems from the environment in which they are operating — one that can put the brakes on innovation, even when innovation is key to thriving. Expectations for digital services aren’t being shaped by our industry,” Owens told PYMNTS.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JULY 31, 2017

The Tracker is a bimonthly report showcasing the most significant developments reshaping the credit union market, with attention paid to the biggest partnerships and acquisitions in the industry, notable tech innovations and the shifting regulations that could drastically change how these institutions operate. About the Tracker .

Report 114

Report Innovation Regulation National 114

Accenture

FEBRUARY 22, 2017

And there are many others, spanning functions from KYC and data protection to anti-fraud and regulator solutions. Regulation bleeds over into every area of a bank’s operations, meaning new compliance issues are emerging all the time. appeared first on Accenture Banking Blog.

Compliance 150

Compliance Regulation Innovation Fintech 150

Accenture

FEBRUARY 22, 2017

And there are many others, spanning functions from KYC and data protection to anti-fraud and regulator solutions. Regulation bleeds over into every area of a bank’s operations, meaning new compliance issues are emerging all the time. appeared first on Accenture Banking Blog.

Compliance 150

Compliance Regulation Innovation Fintech 150

PYMNTS

JUNE 7, 2017

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

Survey 115

Survey Mobile Millennials Cards 115

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. JPMorgan’s latest report, Trends in Digital Business Banking , was released Monday (July 9).

Online 100

Online Meeting Survey Analysis 100

Insights on Business

NOVEMBER 20, 2017

As banks invest in their modernization, there’s a trend toward reliance on common industry standards like ISO20022, to ensure ability to support multiple requirements and proceed with progressive renovation of their legacy infrastructure. Being a truly digital bank is real. These are truly interesting times.

Payments 79

Payments Guidelines Digital Banking Industry 79

PYMNTS

JULY 16, 2018

Citizens Rolls Out Digital Bank. Citizens Financial Group officially announced the launch of its nationwide, direct-to-consumer digital bank earlier this week: Citizens Access. The Citizen Access digital bank will also be marketed separately from Citizens’ current branch footprint.

Cards 100

Cards Data Digital Banking Retail 100

PYMNTS

SEPTEMBER 3, 2018

You can put down the grilling spatula and get ready for some food of a different sort: food for thought, where we offer some snapshots of larger trends. Shedding light on under-the-radar trends is part and parcel of what we do at PYMNTS. Digital Banking: Looking Cross-Border For New Opportunities . percent a year ago.

Mobile 100

Mobile Course Digital Banking Survey 100

William Mills

FEBRUARY 9, 2016

Bankers as Buyers has always been written to pull together information, research and opinions about what the banking industry will buy in the coming year, but this report is a little different. We’ve focused more of our efforts to reflect the “invisible” customer and the trend of doing business with people we don’t see.

Innovation 41

Innovation Compliance Fraud Data 41

PYMNTS

NOVEMBER 29, 2017

According to the forthcoming digital bank-and-brokerage service combo’s co-founder and CEO, Stephane Lintner, the firm is launching a model that reimagines security in the digital age. Everything sits on top of bank charters they don’t control or work with that closely,” Lintner said. The future for banking?

Digital Banking 108

Digital Banking Trends Security Regulation 108