PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

Perficient

JULY 9, 2020

Shipping address is a very important data point in online shopping, which is why improving the shopping cart experience with an address autocomplete feature is becoming more common on ecommerce websites. As the user enters text, autocomplete returns address predictions in the form of a dropdown picklist.

Google 510

Google User Experience CA United States 510

PYMNTS

DECEMBER 2, 2020

At a time when COVID-19 has seen global eCommerce and digital traffic grow by nearly 70 percent, security experts have braced for a commensurate surge in online fraud as the holiday shopping season continues. The key to this is user experience,” he said. Fraudsters now have more avenues for attack available to them,” Rusi said.

Fraud 215

Fraud Online Security Compliance 215

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. percent for online and 1.4 percent) compared to the top 30 merchants (0.8

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

MARCH 14, 2017

billion by 2023, with the growing demand for mobile-based features, such as online payments, and the preference for smartphone or tablet usage boosting the market’s growth. The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel.

Retail 208

Retail User Experience Study UX 208

PYMNTS

JANUARY 9, 2019

Retailers raked in more than $850 billion during the 2018 holiday season, marking the fastest holiday retail sales growth seen in the past six years. Luxury retailers have been slower to move online than some other retailers, but the impact of online sales in this industry can already be seen.

Fraud 109

Fraud Retail Security Online 109

Bank Innovation

OCTOBER 28, 2019

Blend’s platform is designed to simplify user experience for the consumer to drive increases in completed online applications and funding rates. Blend’s technology uses verified data to eliminate steps and the passing around of documents,” said Olivia […].

Las Vegas 170

Las Vegas Lending Oklahoma Fintech 170

PYMNTS

OCTOBER 27, 2016

According to recent data from Google, nearly 76 percent of shoppers who search for something nearby on their mobile device actually visit a related business within a day, and 28 percent of those searches lead to a purchase. From November through mid-December, we see online conversion rates increase across devices. ”

Retail 100

Retail Google User Experience Mobile 100

PYMNTS

DECEMBER 14, 2017

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146

Data UX Online User Experience 146

PYMNTS

APRIL 24, 2020

. COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

MARCH 17, 2017

Sometimes all it takes is a new way of looking at things to open up a world of possibilities — at least, that’s what retailers investing in augmented reality (AR) and virtual reality (VR) believe. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102

PYMNTS

FEBRUARY 4, 2020

Consumer spending hit a record $880 billion in Q4 2019, thanks to online sales making up 15 percent of total expenditure — higher than ever recorded — and smooth eCommerce checkouts. PYMNTS has been studying the online checkout feature offerings of leading retailers in its Checkout Conversion Index series since 2015.

Report 155

Report Policies Retail Online 155

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however. Around the PSD2 and GDPR Worlds.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

DECEMBER 23, 2016

Unbxd uses advanced artificial intelligence, Big Data and predictive analytics to help eCommerce companies improve their site search.”. The Unbxd intelligent data layer is the core of the platform, where it is constantly evolving to offer shoppers a more present and relevant shopping experience, including personalized recommendations.

Data 100

Data User Experience Retail Trends 100

PYMNTS

SEPTEMBER 22, 2020

Consumer packaged goods (CPG) – which just four years ago had only a 1 percent penetration rate online – are capturing the digital shift in a dramatic way during the pandemic. As the crisis pushed online grocery into exponential growth during the crisis, CPG companies are finally starting to sell and advertise online.

Company 140

Company Capital Resources Retail 140

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Skyler Fernandes and current Proudwork CEO — former Rakuten.com CEO — Fumio Kobayashi to discuss the rapidly resetting world of retail — and what merchants can do other than just “going digital.”.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

MARCH 24, 2017

Whether in online marketplaces or in the brick-and-mortar space, the best merchants want to make shopping an easier experience for their customers. The same goals apply to brick-and-mortar retailers that are determined to get shoppers to become loyal customers. For retailers, that’s a big problem.”.

Online 113

Online Retail Technology Company 113

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. That, in turn, has led to increased prices levied on retailers and consumers. Capital One’s Earnings Flub.

Video 128

Video Data Google Cards 128

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

Perficient

JUNE 24, 2023

Companies can make it easier to connect systems, simplify processes, and learn from data-driven decision-making if they keep up with changes in technology and platforms. Systems that are flexible and work well together make it easier to run a team and improve the general success of a business.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

FICO

SEPTEMBER 29, 2022

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics. Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile. Pre-Emptive Risk-Aware Product Offers Informed By The Most Accurate Data Sets.

Analytics 52

Analytics Data Risk Management Customer Experience 52

Gonzobanker

MARCH 28, 2024

A key aspect of digital transformation centers around which retail and business digital platforms an institution will place its faith in for future growth and customer retention. In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

Perficient

JANUARY 16, 2023

It was a 1970s version of a retailer offering a financial product – credit, to enable sales and, if mom didn’t pay the charge in full at the end of the month, increase profits on the transaction via charging interest. Embedded Finance and Blockchain .

blockchain 275

blockchain Software Customer Experience Strategy 275

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

DECEMBER 10, 2019

Mutual Security Credit Union, with more than $315 million in assets, chose Lumin Digital because of its outstanding user experience, beyond what big banks and other financial institutions could offer. . Expected to go live in the spring of 2020, UICCU will have more than 21,000 active users on the platform.

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

OCTOBER 25, 2020

Verizon and Microsoft have teamed up to accelerate the delivery of private 5G networks for businesses, announcing a collaboration they said will transform the retail, transportation, logistics, manufacturing and healthcare industries. Samsung’s View. The race to build out the next-gen network is also accelerating, as seen in the recent $6.6

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 8, 2016

“Consumers understand that a business has to verify who they are, but millennials, in particular, don’t understand why they are asked for their life’s history when all they want to do is buy something online.”. Doing business online only makes that task more challenging, as it is coming at the same time that more business is moving on line.

Millennials 100

Millennials Data social media Technology 100

PYMNTS

JANUARY 9, 2020

For example, 40 percent of Generation Z shoppers would rather have a fast, effortless checkout experience than a coupon. In the webinar, case studies will show how merchants can differentiate themselves by successfully bridging digital and physical retail settings. In the webinar scheduled for Jan. Retooling the Approach.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

APRIL 11, 2017

More recently, the online retail giant rolled out additional capabilities for third-party developers to create skills that leverage the voice-activated assistant’s location capabilities. Users can also request a less specific set of data, such as zip code, to provide local insights and services. and globally.

Google 134

Google Apple User Experience Retail 134

PYMNTS

JULY 7, 2017

Goldman Sachs, the Wall Street bank that has been offering more services to retail consumers in the last few years, is working on a mobile app for the iPhone. Our goal in engineering is to facilitate the creative, iterative, and data driven creation of our all digital retail bank.

Mobile 101

Mobile UX Lending User Experience 101

PYMNTS

FEBRUARY 7, 2020

Stripe Powers Digital, In-Store Payments For Lightspeed Retail, Restaurant Customers. Lightspeed , the Canadian global point-of-sale (POS) and eCommerce company, is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. and Canada.

Google 123

Google Retail United States Online 123