PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. SMBs] are not engaging in the same way.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

APRIL 22, 2020

Security processes must be effortlessly grafted into onboarding processes, as 38 percent of consumers value user experiences above all else. FIs that are reliant on data caches that are just a year old are at a distinct disadvantage, not only for fraud protection, but also for successful onboarding.

Security 133

Security Data Fraud Tools 133

PYMNTS

NOVEMBER 17, 2020

Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been.

UX 234

UX Mobile Data United States 234

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

JUNE 2, 2020

“Consumers are now leaning heavily on digital banking to meet their financial needs. Banking app downloads have increased 60 percent since the pandemic became widespread, with banking app revenue growing 17 percent,” according to PYMNTS’ May 2020 Digital-First Banking Tracker® , a collaboration with NCR.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

JANUARY 14, 2021

Through the initiatives in the policy, the goal is to foster the advancement of digital technologies and create new financial services and products. Open banking , which is used across numerous countries, facilitates the connections and permissions between users’ banking data and third-party financial platforms.

Innovation 225

Innovation Policies User Experience Security 225

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

NOVEMBER 12, 2020

It may be an open road for open banking as, three years after the rollout of the second Payment Services Directive (PSD2), bank-FinTech collaborations and new initiatives unlocking bank account data continue to flourish. But it may not always be smooth sailing ahead. Poland's mBank Taps Treasury Pricing FinTech.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. When you look at retail banking, there have been a couple of newcomers in the market in recent years who come in with shiny, new apps," he said. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

OCTOBER 29, 2020

First Horizon Bank Adopts NCR Technology. Tennessee's First Horizon Bank revealed a new partnership with NCR to adopt the latter's D3 digital banking platform, the firms recently revealed. Plus, leveraging the cloud to deploy digital banking has allowed us to introduce updates more often and innovate faster.

US 203

US Fintech Tennessee Compliance 203

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. Bank and credit union leaders must love their due diligence! Choosing a new partner is no small feat.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

MARCH 26, 2020

When it comes to what people value most in primary banking relationships, Baird said, it can be distilled into one word: trust. And in the era of open banking and expanded opportunities to leverage data to improve the financial services user experience, being trusted is more important than ever. Baird said. “As

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

SEPTEMBER 13, 2019

Rampant data breaches have left consumers on edge about digital fraud. percent saying they believe the security of transactions being made via mobile banking apps would be stronger if they had greater control over those apps’ authentication requirements. percent saying so.

Fraud 166

Fraud Mobile Digital Banking Security 166

PYMNTS

SEPTEMBER 25, 2019

More than 200,000 customers use FairMoney to access financing, with the company’s algorithm using data from a user’s smartphone to underwrite those loans. FairMoney can disburse loan funds to users within five minutes, with an average loan value of $33 and a maximum loan amount of $440. Services Growth. That’s not all.

How To 130

How To Lending Digital Banking Examples 130

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. And the share of digitized consumers only goes up as ages go down. But an opportunity is only as good as the bank’s ability to pursue it.

Fintech 224

Fintech Idaho Apple Google 224

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

OCTOBER 22, 2020

When the pandemic hit, Elan recognized the need to help its 1,300+ banking partners adapt and adjust so they could better serve their own customers. We enhanced our capabilities around pre-filled credit card applications, leveraging our financial institution partners’ data. The following is an excerpt from What Did You Change?

How To 130

How To Fraud User Experience Cards 130

PYMNTS

NOVEMBER 13, 2019

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Recent PYMNTS research indicates that 34.8

Regional 109

Regional ATM Report Alabama 109

PYMNTS

APRIL 30, 2018

Digital banks. In January, the International Data Corporation (IDC) reported worldwide spending on blockchain solutions would increase to $2.1 Marketplace lending models were about using tech to lend money while sidestepping the regulatory burdens of being a bank. Digital Banks. Blockchain. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Chris Skinner

JUNE 2, 2017

THE VALUE TO THE USER IS THE FIRST PRIORITY.” IN THE SAME WAY THAT AMAZON IS RELIGIOUS ABOUT THEIR CUSTOMER EXPERIENCE. TENCENT IS RELIGIOUS ABOUT THEIR USER EXPERIENCE. WECHAT USER NUMBERS & ENGAGMENT MOST INTERESTING STATISTIC FROM WECHAT’S LAST DATA REPORT WAS… “ONLY 1% OF WECHAT USERS ARE ABOVE THE AGE OF 55.”

User Experience 259

User Experience Conference Mobile Customer Experience 259

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

FEBRUARY 23, 2017

FinTech startup and digital banking solutions provider D3 Banking recently unveiled an intelligent voice banking interface using Amazon’s Alexa. The new voice interface will enable banking customers to check account balances, move money, listen to messages and manage financial goals using voice commands.

User Experience 109

User Experience Fintech Security Google 109

PYMNTS

JULY 1, 2019

Banks of differing sizes also diverge in the innovation areas where they want to invest. A dominant focus for small FIs over the next three years will be user experience: 57.4 The Innovation Readiness Playbook, done in partnership with digital banking and payment solutions provider i2c Inc. percent in 2017.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

JUNE 17, 2019

Open Banking regulations and enable trusted third parties to access a customer’s data based on the account holder’s consent — a key step toward more digital payments innovation. Bank Threat. You need incentives to swallow up the slightly clunky user experience,” she said. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

FEBRUARY 24, 2017

Further, insight from Javelin Strategy & Research indicates that over half of all mobile banking users across demographics have expressed interest in using voice commands as part of their digital banking experience.

Mobile 135

Mobile Fintech Google User Experience 135

PYMNTS

AUGUST 8, 2019

In another statement, Karix Mobile Chief Operating Officer Deepak Goyal noted that integrating banking services with a messaging service is complex considering the back-end connections that must be achieved between platforms. WhatsApp, meanwhile, is strengthening its presence in India’s financial services space in other ways.

User Experience 100

User Experience Mobile Report Regulation 100

PYMNTS

JUNE 8, 2016

A working group of both banks and service providers, along with merchants and public authorities, have come on board to provide feedback on the new MyBank Identity Verification solution. For businesses, the solution enables regulated businesses to attract more customers online and provide great user experiences for customers.”.

User Experience 100

User Experience Regulation Software Online 100

PYMNTS

APRIL 4, 2019

“That means building an omnichannel strategy is crucial for banks. The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. Banks are uniquely trusted by consumers, Singh noted, and this is a statement backed up continuously by data.

Mobile 169

Mobile Study Security social media 169

PYMNTS

DECEMBER 12, 2018

“For mobile banking to become ubiquitous, the development of 5G technology is paramount,” reads one recent analysis of the biggest FinTech and banking trends for 2019. “5G Digital Demand. Few financial institutions now use true artificial intelligence — fresh PYMNTS data puts the percentage in the U.S.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JANUARY 18, 2021

With more digital banking options emerging on the U.S. market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. Marrying AP With Banking. The bank is the single database for a business," said Wheldon. The New ERP?

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. A 2017 study found that 85 percent of bank respondents did not enable customers who started onboarding on one channel to continue the process on another, for example.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

DECEMBER 30, 2020

Instant payment systems have been launching in countries around the world as financial institutions (FIs), governments and various payment organizations seek to introduce technologies that can sate businesses’ demands for more streamlined exchanges of money with plenty of payments data.

System 161

System Payments Fintech User Experience 161