Perficient

SEPTEMBER 21, 2023

The ability for intelligence automation tools to be able to quickly and accurately grab the most relevant and accurate information regarding a customer’s inquiry, sales deal, or more is based on many data-readiness factors. Data-readiness factors may include: Data cleanliness – Do we have a unified view of our customers?

Data 491

Data Tools Customer Experience Security 491

PYMNTS

JANUARY 14, 2020

Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.

User Experience 253

User Experience Security Payments Compliance 253

Perficient

DECEMBER 15, 2020

The Creativity International Design Awards is active in recognizing exceptional design and the designers and innovators who make it happen.

Tools 475

Tools Policies Industry Community 475

Perficient

APRIL 4, 2022

This survey highlights the progress the insurance industry is making on its digital transformation journey. Leveraging technology in a personalized user experience is a critical way we will make this come true. Personalization is but one key element of this, enabled by technology and implemented using design thinking.

Mobile 294

Mobile Survey User Experience Analytics 294

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Why Ownership Matters.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Gonzobanker

FEBRUARY 23, 2022

As the collision of traditional banking and fintech continues, there will be more competition and more innovative banking solutions due to the increasing number of actors seeking defensible niches and operational scale. Much of this transformational talent is likely to come from outside the traditional banking industry.

Community Bank 133

Community Bank Strategy Risk Management Fintech 133

Perficient

MAY 21, 2021

Deepti graduated with a Bachelor’s degree and diploma in Business Administration with a specialization in Marketing and worked as a Relationship Banker and as a Marketing Coordinator for the banking industry. She hopes to use that experience in understanding the customers and client needs and to build products reflecting that expertise.

Milwaukee 348

Milwaukee Software Course Detroit 348

Gonzobanker

DECEMBER 19, 2022

As expected, these rate hikes stopped the mortgage industry in its tracks. 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. So relax, put up your feet, indulge with your favorite indulgence, and enjoy our salute to 2022 industry stars. Thing of the past!

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 20, 2019

Kent Oram, CEO, Idaho Central Credit Union – As evolution, revolution and occasional shareholder dilution occur across the industry, a leader in Idaho has quietly worked over the past 12 years on accumulating legendary performance. In an industry changing slowly, the Gonzo team has to salute Pierre Naude, CEO of nCino.

Idaho 148

Idaho Conference Data Marketing 148

Celent Banking

MAY 5, 2017

Despite major fanfare within the industry, however, these challengers have largely struggled to adapt and grow. In addition to trying to provide an amazing customer experience, almost all challenger banks share the same commitment to fee transparency. Challenger institutions have been an important part of the banking ecosystem.

UX 125

UX Technology Groups US 125

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. We surveyed 154 senior executives from enterprise organizations across all types of businesses and industries. ?.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

FEBRUARY 13, 2018

When the company was founded], the lingerie industry was a $24 billion market, monopolized by one player with 40 to 60 percent market share, leading prices up, quality down and neglecting many customers along the way,” Hermand-Waiche explained. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

Fintech Labs Insights

DECEMBER 6, 2016

Poulton: The financial services industry is facing major disruption on just about every front. This large-scale disruption is requiring companies to significantly accelerate their pace of innovation. Bluescape helps financial services companies create better products and more engaging and cohesive customer experiences faster.

New York 12

New York CA Tools UX 12

CB Insights

OCTOBER 10, 2017

In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math. Allowing users to “cut” by referring other users was an innovative idea, and it worked.

Tools 78

Tools Millennials US Maine 78