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Are Online Resale Sites Rife With Counterfeits?

PYMNTS

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101
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Chatbots Bringing On Business Operations Revolution?

PYMNTS

Once thought of as a stodgy industry that rarely sees innovation, there is a company that’s looking to change that perception. car insurance comparison tool that’s now being made available via Facebook Messenger. One surprising industry that’s entering this market is insurance. Cambridge, Mass.–based Through its $4.6

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The Many Faces Of Main Street SMB Recovery

PYMNTS

Try comparing the numbers of the COVID-19 economic asteroid hit to anything that came before, and it quickly becomes apparent that there is no apt comparison. The COVID-19 pandemic has been a catalyst for small firms’ innovation, with 71.7 The COVID-19 pandemic has been a catalyst for small firms’ innovation, with 71.7

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Restaurants Combining Mobile Order-Ahead And Loyalty Into Tasty Digital Dish

PYMNTS

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward.

Mobile 207
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American Airlines Uncorks Wine Delivery Program To Clear Shelves, Promote Travel

PYMNTS

According to a press release, the Texas-based airline is launching what it calls “Flagship Cellars,” a joint venture with online wine retailer Vinesse that will offer home delivery of a specially curated menu of selections normally only sold to its super-premium Flagship passengers. “We million per day. Tough Times, New Thinking. “We

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How UK Restaurants Are Coping With Delivery Aggregators

PYMNTS

One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others — is who will ultimately own their customers, and whether those businesses can get them back once they are lost to third-party delivery services and aggregators. But that comparison goes only so far.

Mobile 148
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New Toshiba Commerce System Offers Retailers ‘Amazon Go At Scale’

PYMNTS

The company said that while retailers often come up with innovations , “bringing these ideas to in-store trials, iterating them quickly and rolling them out at scale takes years. But beyond just helping customers, the system helps merchants collect the kind of data within a store that they get when someone shops online. Enter Elera.

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