Independent Banker

AUGUST 31, 2021

Here’s what community bankers need to know when planning their budgets for the next year. of digital banking customers said they switched to digital banking because of the pandemic. Source: 2021 Provident Bank survey. Here are seven factors community banks should consider as they enter budgeting season.

Community Bank 170

Community Bank Community Lending Leadership 170

Independent Banker

FEBRUARY 1, 2022

The banking industry remains in flux. 2021 introduced new challenges for traditional banks, from the added competition of digital-only entrants to shifting consumer banking behaviors and lingering fallout from the ongoing COVID-19 pandemic. Community FIs are critical to maintaining competition and equity in the U.S.

Community Bank 103

Community Bank Community Trends Industry 103

PYMNTS

DECEMBER 30, 2019

Singtel and Grab are looking to consolidate their powers to create a new digital bank for the people of Singapore, they announced in a press release. The bank will be able to serve retail customers, lend money and take deposits, along with other online banking functions.

Digital Banking 134

Digital Banking Groups Online Regional 134

PYMNTS

JUNE 3, 2020

Brick-and-mortar branches shuttered as social distancing measures were enforced, and customers subsequently turned to mobile apps or websites to fulfill their banking needs rather than risking in-person visits. Online account openings have increased 14.5 percent for community FIs in the U.S. Confronting Digital Banking Reality.

Digital Banking 131

Digital Banking Mobile Tools Online 131

Gonzobanker

OCTOBER 13, 2020

This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

PYMNTS

JUNE 1, 2020

Customers still expect speedy and convenient service as usual, meaning financial institutions (FIs) are racing to support an expanding number of digital transactions without adding any friction. These banks must also make sure they are providing the tools that primarily digital customers need to complete their personal banking needs.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

MARCH 6, 2020

But for financial institutions (FIs), some of which have been around for decades, understanding how to take the first steps in the digitization process can be an overwhelming task. That’s even more true for community banks, which lack the resources larger FIs have to support modernization initiatives and technology investment efforts.

Community Bank 173

Community Bank Community How To Lending 173

ABA Community Banking

SEPTEMBER 28, 2020

With the pandemic lingering like a houseguest who refuses to go home, it’s reassuring to know that we can meet a full range of customers’ needs with the help of online and digital technologies. The post Supporting Our Community with the Help of Technology appeared first on ABA Banking Journal.

Community 105

Community Technology Meeting Online 105

ABA Community Banking

JULY 15, 2020

When COVID-19 accelerated customer movement into mobile and online banking solutions, and triggered consumers to push their funds into bank accounts, banks that had made investments in the digital customer experience were positioned to capitalize.

Digital Banking 122

Digital Banking Customer Experience Capital Mobile 122

PYMNTS

DECEMBER 30, 2019

In today’s top payments news, PayPal further integrates with Argentinian eCommerce company MercadoLibre, and Singtel and Grab partner to launch a digital bank in Singapore. Singtel, Grab Team Up To Launch Digital Bank In Singapore. Singtel and Grab are partnering to launch a digital full bank in Singapore.

Digital Banking 130

Digital Banking eBook Payments America 130

BankInovation

AUGUST 4, 2020

Customer satisfaction with online-only banks seems to have dwindled as a result of the COVID-19 pandemic, according to a recent survey conducted by the Harris Poll. Community banks, credit unions and big banks, meanwhile, seem better poised to retain customers compared to their digitally native counterparts.

Online 96

Online Community Bank Survey Community 96

American Banker

AUGUST 18, 2023

Cambridge Savings Bank's Ivy Bank online-only unit has spent two years offering CDs and savings accounts. Meanwhile, Sumitomo Mitsui Financial Group's new digital bank, Jenius, launched with personal loans. Both want to widen their product sets to benefit both sides of the balance sheet.

Digital Banking 36

Digital Banking Groups Online Community Bank 36

American Banker

AUGUST 10, 2023

Citizens Bank of Edmond in Oklahoma, in conjunction with the digital-banking platform Narmi, recently launched an account-opening process that occurs completely online. The project, completed in less than three months, could be a model for community banks that want to innovate but fear being a low priority for vendors.

Oklahoma 69

Oklahoma Community Bank Community Digital Banking 69

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

AUGUST 21, 2020

The trend toward digitization in consumers’ lives isn’t new, but COVID-19 has accelerated it dramatically over the past several months. Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. FinTech players are also grabbing deposits. Square announced $1.3

Cards 224

Cards Mobile Community Bank Community 224

Independent Banker

OCTOBER 31, 2021

How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. A ‘big bang’ for digital account opening.

Idaho 134

Idaho Community Bank Community New Jersey 134

The Financial Brand

MARCH 18, 2024

This article Two Screens, One Goal: Where Mobile and Online Banking Meet Local Growth appeared first on The Financial Brand. When it comes to serving local communities, is mobile banking the new king or does web-based banking still hold the crown?

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Meeting Online Mobile Branding 29

ABA Community Banking

OCTOBER 21, 2019

From simplified 10-step online account openings, to value-added robo-advising, to “certified digital bankers,” OceanFirst Bank delivers a new community banking experience. The post How One Community Bank Is Reinventing CX for the Digital Age appeared first on ABA Banking Journal.

Community Bank 49

Community Bank Community Online Customer Experience 49

PYMNTS

DECEMBER 9, 2020

The platform aims to help companies get into digital banking and access benefits like collateral-free financing and flexible business management, the release stated. Key features include the aforementioned fully digital business accounts, along with quick application processing, according to the release.

Tools 161

Tools Meeting Online Digital Banking 161

PYMNTS

JUNE 2, 2020

“Consumers are now leaning heavily on digital banking to meet their financial needs. Banking app downloads have increased 60 percent since the pandemic became widespread, with banking app revenue growing 17 percent,” according to PYMNTS’ May 2020 Digital-First Banking Tracker® , a collaboration with NCR.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

American Banker

JUNE 23, 2023

The online game, CoastalWorld, introduces players to the bank's fintech and neobank partners.

Community Bank 41

Community Bank Community Fintech Online 41

PYMNTS

NOVEMBER 18, 2020

It is also announcing a new partner in Daylight, a digital bank working with Visa and Fast Track to recreate a community bank concept digitally. An example of one such Fast Track FinTech is Daylight — a neo-bank designed to redefine the concept of community banking in the digital age.

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Fintech Community Community Bank Meeting 184

American Banker

MARCH 19, 2020

The surge in online and mobile use is a high-profile test for the industry — and could foreshadow a permanent consumer shift.

Digital Banking 95

Digital Banking Mobile Online Industry 95

Bank Innovation

FEBRUARY 11, 2019

Cambr, a cloud-based platform powered by investment firm StoneCastle and digital banking software provider Q2 Holdings, is helping neo-banks and fintechs launch and scale up through a network of 850 community banks.

Community Bank 170

Community Bank Community Software Innovation 170

PYMNTS

OCTOBER 7, 2019

Miami-based NYMBUS announced the licensing of NCR’s D3 Digital Banking platform (D3) to give financial institutions the opportunity to quickly offer customers new brands, the FinTech announced in a press release on Monday (Oct. By [adding this] platform and product capabilities, we will achieve significant acceleration in growth.”.

Miami 109

Miami Digital Banking Branding Meeting 109

ZootBlog

FEBRUARY 12, 2016

How long should it take to add your spouse to your bank account? However, it took one full hour to accomplish this simple task at my local community bank where I have been a customer for more than a decade. In fact, nearly 15 years ago I opened an ING account entirely online. A few minutes seems reasonable to me.

Community Bank 63

Community Bank Community Technology ATM 63

PYMNTS

NOVEMBER 2, 2020

While much has been written about India’s vast unbanked population — roughly one-eighth by the World Bank’s estimates — the more important issue to really look at is how much of India ’s population is under banked , Mandar Agashe , founder, managing director and vice chairman of Sarvatra Technologies told Karen Webster.

Fintech 210

Fintech ATM Community Bank Cards 210

PYMNTS

MAY 29, 2020

Starling , a United Kingdom-based digital bank, has raised $49 million in a funding round led by its investors Merian Chrysalis Investment Co. The latest infusion comes just months after the digital bank raised $74 million from investors. We hope our customers and the wider community will understand this.”.

Digital Banking 131

Digital Banking Lending Community Groups 131

PYMNTS

OCTOBER 22, 2020

She said the global pandemic has simply advanced a movement that has been underway for years, which has sought to provide banking access and digital financial services to underserved communities, mostly through mobile devices. I think it can play a very strong role, provided it is built within the context of social justice.?”.

Payments 206

Payments Community Mobile Comparison 206

PYMNTS

DECEMBER 10, 2019

“After conducting extensive research, we chose Lumin Digital because we believe it is the top online banking system on the market,” said Larry Holderman, CEO of Mutual Security Credit Union in the release. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

Security 130

Security Illinois User Experience Digital Banking 130

Banking 2020

JULY 24, 2015

Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella. Articles via The Financial Brand, Business Insider, Mobile Payments Today. Will consumers adopt Facebook’s ‘Buy’ button?:

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

PYMNTS

JANUARY 27, 2021

The pandemic has fast-tracked that digitization, however, as concerns and restrictions have led members to reduce their branch visits and turn to contactless features to carry out their banking activities online. Embarking On A Digital Transformation.

New Jersey 223

New Jersey Connecticut Fraud System 223

Abrigo

MAY 11, 2020

Key Takeaways The coronavirus has propelled FIs and customers to embrace digital offerings Work from home schedules, sheltering in place, and urgent financial needs have changed customers' expectations of bank response times. COVID-19: A springboard to digital banking. So, what does “working harder” mean, exactly?

US 195

US Lending Community Technology 195

PYMNTS

APRIL 22, 2020

The FinTech has enabled free access to its Temenos Learning Community Online platform. This service previously was only available for an annual subscription and consists of more than 400 courses on advanced analytics, digital and core banking, financial crime and other subjects.

Analytics 141

Analytics Data America Cleveland 141

The Financial Brand

OCTOBER 13, 2021

Community banks and credit unions outpace megabanks and even neobanks in key areas, but that edge won't sustain those that lag in technology. The post Square, PayPal Pose Grave Threat to Community Financial Institutions appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Community 39

Community Community Bank Banking Trends Analysis 39

PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

Independent Banker

OCTOBER 31, 2021

Offering digital lending isn’t about the bells and whistles. Community bankers tell us why. First State Bank & Trust in Williston, N.D., started developing its digital lending platform about three years ago—and the bank is really glad it did. “I’m Chris Jundt, First State Bank & Trust.

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Lending Community Bank Community North Dakota 91