PYMNTS

APRIL 28, 2020

These shifts have made digital banking and debit transactions more important than ever. The Next-Gen Debit Tracker® explores how the COVID-19 outbreak is impacting commerce and banking, as well as accelerating uptake of digital services and payment tools. The Paytm cards can be used both in-store and online.

Digital Banking 238

Digital Banking Los Angeles Cards California 238

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

Bank Innovation

FEBRUARY 7, 2018

Is digital banking killing physical bank branches? How much truth is there to the longtime fear that online banking will replace consumer interaction with bank branch tellers?

Digital Banking 326

Digital Banking Online Report Regional 326

Bank Innovation

FEBRUARY 2, 2018

As online banking becomes more popular, countries are grappling with cybersecurity. In Denmark, the advent of digital banking also saw almost a 60% jump in card fraud, Bloomberg reported yesterday.

Fraud 246

Fraud Digital Banking Cards Online 246

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. billion people – will likely be using online and mobile banking services by 2024. We've got to do more of it.”.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

Bank Innovation

DECEMBER 7, 2018

JPMorgan Chase released a new online ad for its digital bank Finn on Wednesday. Finn is a digital bank account offered by JPMorgan as part of a strategy to attract new customers without the expense of supporting branches […].

Online 150

Online Digital Banking Strategy social media 150

Bank Innovation

AUGUST 23, 2017

China Citic Bank and search engine Baidu got the greenlight to go forward with their joint online banking venture. The digital bank, which is called aiBank, will offer deposits and loans to individuals and small businesses. The bank will be exclusively online, according to reports, […].

Online 186

Online Digital Banking Report Lending 186

Bank Innovation

APRIL 11, 2019

New data shows that consumers -- and financial institutions -- are more inclined toward greenfield digital banks. In a recent survey by Fiserv, 86% of respondents said they would consider leaving their bank, if they could not easily manage their accounts online. Additionally, 82% of respondents […].

Digital Banking 199

Digital Banking Survey Online Data 199

PYMNTS

NOVEMBER 17, 2020

Lumin Digital announced today (Nov. 17) that it will provide Los Angeles Federal Credit Union (LAFCU) with its cloud-based online and mobile digital banking platform, according to a press release emailed to PYMNTS.

Los Angeles 192

Los Angeles Digital Banking Analytics Mobile 192

Payments Dive

OCTOBER 19, 2018

Digital channels are being widely accepted by today's consumers, but with this adoption comes the increase in impersonal transactions through online and mobile banking, drastically impacting the traditional model of building relationships

Digital Banking 354

Digital Banking Mobile Online 354

Chris Skinner

MAY 5, 2020

I was recently watching an online poll that asked the best way for a traditional bank to compete with the new digital banks. Should they build a new bank, buy a digital bank competitor, or transform the old bank? appeared first on Chris Skinner's blog.

Digital Banking 540

Digital Banking Online 540

South State Correspondent

JUNE 4, 2019

THE DIGITAL CUSTOMER EXPERIENCE While online account opening and digital lending are great, there is one function that is the most in demand by bank customers, yet most banks don’t think to provide any digital functionality around it. Solve this problem, and you start to become a true digital bank.

Digital Banking 191

Digital Banking Customer Experience Lending Online 191

PYMNTS

DECEMBER 30, 2019

Singtel and Grab are looking to consolidate their powers to create a new digital bank for the people of Singapore, they announced in a press release. The bank will be able to serve retail customers, lend money and take deposits, along with other online banking functions.

Digital Banking 134

Digital Banking Groups Online Regional 134

PYMNTS

JUNE 3, 2020

Brick-and-mortar branches shuttered as social distancing measures were enforced, and customers subsequently turned to mobile apps or websites to fulfill their banking needs rather than risking in-person visits. Online account openings have increased 14.5 Confronting Digital Banking Reality. Forty-five percent of U.S.

Digital Banking 131

Digital Banking Mobile Tools Online 131

PYMNTS

FEBRUARY 21, 2020

Axiata Group, a Malaysian telecom firm, has been in talks with as many as 11 different partners to bid for a digital banking license in the country, according to a report by Reuters. Mohd Izzaddin Idris, the company’s deputy chief executive, said Axiata was in talks with banks as well.

Digital Banking 141

Digital Banking Groups Report Operations 141

PYMNTS

OCTOBER 15, 2018

online bank, which already offers credit cards, savings and loans to 13 million customers. Barry Rodrigues, CEO of cards and payments at Barclaycard International, told Financial Times that the new offering would “leverage Barclays’ U.K. knowledge and expertise” to create a checking account for its U.S.

Digital Banking 187

Digital Banking Cards Online Branding 187

PYMNTS

APRIL 23, 2020

Branch visits are vital to customers’ financial lifestyles, despite mobile and online banking’s growing popularity. One bank working to ensure its in-branch systems match its online capabilities is Cleveland, Ohio-based KeyBank , which operates 1,197 branches across the country and handles more than $137 billion in assets.

System 226

System Digital Banking Guidelines Online 226

Bank Innovation

SEPTEMBER 30, 2019

Mascoma Bank increased its online account applications by 400%, thanks to a revamped online application process that rolled out in April. based bank turned to the banking software company nCino to design a digital banking experience that didn’t rely on paperwork. The Lebanon, N.H.-based

Online 150

Online Software Digital Banking Company 150

PYMNTS

MAY 6, 2020

The pandemic has shut down brick-and-mortar casinos in markets like the United States to help minimize risk, for example, leading consumers to turn to online casinos and sportsbooks. This is resulting in increased revenue for these online gambling platforms in states like New Jersey — trends in growth that may well continue after the crisis.

Online 222

Online Taxes United States Industry 222

PYMNTS

SEPTEMBER 11, 2019

The push toward digital banking seems an inexorable one, with the technology and demographics acting as tailwinds, and where governments have increasingly gotten into the act of promoting digital banks (the pure-play kind) and making forays into bits and bytes, where once paper and face-to-face transactions reigned.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

APRIL 30, 2020

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JANUARY 3, 2020

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Only two of the licenses will full digital banking licenses, while the other three will be wholesale banking licenses.

Digital Banking 130

Digital Banking Groups Regional Mobile 130

PYMNTS

NOVEMBER 24, 2020

The conversation came against a backdrop where, as noted in a recent PYMNTS Tracker , a majority of Americans did their banking online last year. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits. Getting Customers Used To More Self-Service.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

Gonzobanker

OCTOBER 13, 2020

Cornerstone’s Growth Engine Framework illustrated below summarizes common measurements used to monitor the digital customer through the capture, acquire and nurture stages of relationship development. Typically, some of the lowest Net Promoter scores (NPS) in banking come from frustrated digital banking and payments users.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

PYMNTS

JUNE 1, 2020

Customers still expect speedy and convenient service as usual, meaning financial institutions (FIs) are racing to support an expanding number of digital transactions without adding any friction. These banks must also make sure they are providing the tools that primarily digital customers need to complete their personal banking needs.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

Bank Innovation

MARCH 13, 2018

EXCLUSIVE - Before social media platform Facebook became a popular channel for digital banks to offer banking features to its customers, let’s not forget that FB was first and foremost an important advertising tool for banks to reach a younger audience. Take British challenger bank Starling Bank, for example.

Digital Banking 249

Digital Banking social media Tools Examples 249

Chris Skinner

NOVEMBER 6, 2018

Simon Vans-Colina, Monzo’s lead engineer for Open APIs, was talking about their approach to partnering with others in an API ecosystem, including TransferWise and Investec Bank. What was not surprising is that the lion’s … The post How online gaming created a challenger bank appeared first on Chris Skinner's blog.

Online 305

Online Digital Banking Innovation Fintech 305

PYMNTS

MARCH 24, 2020

The first online bank in Hong Kong, ZA Bank, opened on Tuesday (March 24), according to reports. The bank is a unit of China’s ZhongAn Online P&C Insurance Co. In 2019, Hong Kong issued about eight digital banking licenses to companies like Ant Financial, and a team-up of Tencent and Standard Chartered.

Online 135

Online Digital Banking Lending System 135

PYMNTS

MARCH 22, 2018

Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Around the Digital Banking World.

Digital Banking 152

Digital Banking Report Mobile Online 152

Bank Innovation

FEBRUARY 5, 2020

As consumers increasingly expect to complete bank interactions online, a survey commissioned by Lightico indicates that creating end-to-end digital journeys continues to be a struggle for many banks.

Survey 221

Survey Digital Banking Online Company 221

CB Insights

MARCH 20, 2023

What is digital banking transformation? Digital banking transformation companies include omnichannel retail banking suites and multiproduct offerings that assist banks with digital transformations, from online opening and onboarding to customers’ mobile app experiences.

Digital Banking 64

Digital Banking Trends Report Marketing 64

PYMNTS

MARCH 13, 2019

Digital banking customers are looking for an institution that can keep their data safe, with security mishaps creating the possibility that they can move to other apps. 90 percent: The portion of consumers whose top online activity is personal banking. In addition, Stitch Fix Inc. 60 percent: The share of U.S.

Digital Banking 128

Digital Banking Security Data Branding 128

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

Bank Innovation

SEPTEMBER 19, 2018

It’s been quite a busy year for Germany’s first digital-only challenger bank Fidor. The bank launched two more digital banks this year, and Fidor Chief Commercial Officer Ge Drossaert told Bank Innovation there is yet another bank in the works. We […].

Digital Banking 210

Digital Banking Innovation Operations Online 210

PYMNTS

JANUARY 7, 2020

Yet another business consortium vies for a lucrative, wholesale digital banking license, according to reports. iFast taps “the strengths and experiences of each consortium member to more better address some of the inefficiencies, and assist the underserved market segments in Singapore’s banking industry,” said CEO Lim Chung Chun.

Digital Banking 131

Digital Banking Capital Leadership Fintech 131

ABA Community Banking

JULY 15, 2020

When COVID-19 accelerated customer movement into mobile and online banking solutions, and triggered consumers to push their funds into bank accounts, banks that had made investments in the digital customer experience were positioned to capitalize.

Digital Banking 122

Digital Banking Customer Experience Capital Mobile 122

PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. This can lead to consumers contacting their banks, which could incur costs and waste time with unnecessary chargebacks.

Online 243

Online Guidelines Study Fraud 243