Bank Innovation

APRIL 10, 2020

The technological upgrades Happy State Bank made prior to the COVID-19 crisis has helped the lender service and onboard customers digitally and deploy its own SBA Paycheck Protection Program platform in a matter of days, CEO J. Pat Hickman told Bank Innovation.

Community Bank 284

Community Bank Community Texas Innovation 284

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Brown said in a recent conversation with PYMNTS’ Karen Webster.

Innovation 318

Innovation Data Examples Community Bank 318

PYMNTS

MARCH 17, 2020

Simply put, the back-office systems are ill-equipped to handle the demands of technological innovation, especially as financial services cross channels. You want to provide your customer with new and differentiated services, but at the same time, there are limitations to systems’ ability to scale without affecting stability or performance.”.

Innovation 228

Innovation Payments System Security 228

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Bank Innovation Build is the one event […].

Innovation 98

Innovation Conference Community Operations 98

Perficient

OCTOBER 26, 2020

Improved Consumer Experience Possibilities with 5G. Consumer markets have tried to deliver Immersive and personalized customer experiences with fits and starts, but with limited success. Consumers expect flawless experiences and to-date, existing networks have been a barrier to that. Video/Live Streaming. Healthcare.

Video 476

Video United States Apple Innovation 476

Independent Banker

FEBRUARY 28, 2022

Innovation is a priority for ICBA. That’s why we’ve spent the past three years educating community bankers on the why of innovation: why bankers should be thinking about innovation, why innovation is a top priority in a digital-first environment and why now is the time to act. By Charles Potts, ICBA.

Community Bank 148

Community Bank Community Innovation Tools 148

PYMNTS

JANUARY 22, 2021

As a result, our communities have grown stronger and I think we have a newfound sense of confidence in our ability to handle change. Customer experience transcended channels, and we all learned to harness the organization and technology to connect experiences with customers in a more profound way.

Innovation 172

Innovation Tools Leadership Customer Experience 172

Bank Innovation

MARCH 26, 2020

Despite market strains caused by the novel coronavirus, providing funds for communities shouldn’t be a major issue for banks, according to Mike McCrary, first vice president of LSBX, Lincoln Savings Bank’s innovation lab.? “The The strength of […].

Community 273

Community Innovation Marketing Customer Experience 273

Insights on Business

JANUARY 10, 2017

They foster innovation among all employees and across the ecosystem, not just within an innovation team or organization. Technologically, digitally reinvented businesses are fluent in the language and business impact of technological innovation. Step 2: Create pilots. Create pilots and prototypes.

Customer Experience 87

Customer Experience social media Video Innovation 87

Bobsguide

MARCH 30, 2022

Finastra announced that 27 community bank customers are working with Finastra to upgrade their legacy core banking solutions to Fusion Phoenix. Available in the cloud via Microsoft’s Azure cloud platform, financial institutions have faster access to innovation, transformation at scale and accelerated time to market.

Phoenix 60

Phoenix Community Bank Community System 60

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

PYMNTS

APRIL 1, 2019

At the end of the day, he noted, trust is the critical element at credit unions, and the main differentiator between credit union customers and other banking customers. It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

Bank Innovation

MARCH 31, 2020

Dear Reader, For 25 years, Royal Media, Bank Innovation’s publisher, has dedicated itself to serving its business communities with professionalism and integrity. Today, the coronavirus pandemic has created significantly more complexity and uncertainty in our daily lives.

Community 243

Community Innovation Customer Experience Resources 243

Bank Innovation

MARCH 18, 2020

A Chase spokesperson told Bank Innovation the move would “help us protect our employees as we provide essential services to our customers and the communities we serve.” JPMorgan Chase told its employees today it will be closing about 20% of its branches starting tomorrow.

Community 284

Community Innovation US Customer Experience 284

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies?

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

AUGUST 1, 2022

The scam allegedly involved thieves impersonating members of the popular Bored Ape Yacht Club (BAYC) NFT collective, along with the Okay Bears NFT community, which has upward of 150,000 followers on Twitter, to steal usernames and passwords to obtain NFT ownership.

blockchain 294

blockchain Chicago Fraud Conference 294

PYMNTS

JULY 16, 2019

Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality. This option allows mid-sized and smaller issuers to more quickly and easily launch these services and compete with large national banks on digital customer experience.”.

Innovation 128

Innovation Compliance User Experience Cards 128

Independent Banker

JANUARY 31, 2023

Photo by Rido/Adobe Maximizing each step in the innovation journey, including the fintech evaluation process, will set you on the right path to a fruitful fintech partnership. By Charles Potts, ICBA When it comes to innovation, understanding how we do it may be even more important than why. This is the year of innovation in action.

Fintech 139

Fintech Innovation Community Community Bank 139

Independent Banker

MAY 31, 2022

As ICBA’s chief innovation officer, it’s my job to push the envelope, to make people uncomfortable. Last week, I talked to a community bank president and CEO who faced this challenge head-on. Community bankers can, through their leadership and action, change culture and spark innovation in various ways, including: 1.

Community Bank 120

Community Bank Community Innovation Meeting 120

Bank Innovation

DECEMBER 16, 2019

customers last week, the first product launched by the bank since it was acquired by CYBG in 2018. Virgin Money is making a play for the mass affluent. The brand released a new current account for U.K. With its mixture of personal finance management tools, savings features and remodeled branches, Virgin Money is aiming for […].

Strategy 243

Strategy Community Tools Branding 243

PYMNTS

SEPTEMBER 25, 2020

The grants are part of the San Jose, California-based worldwide online payments system’s $530 million pledge made earlier this year to strengthen minority communities and fight for economic equality and racial justice. “To In addition to the donations, PayPal employees volunteered to work with these nonprofits.

San Jose 261

San Jose Baltimore Nebraska Community 261

Perficient

JANUARY 5, 2021

“We’re in the business of helping our clients power innovation and deliver exceptional customer experiences. I am incredibly proud to work with such an amazing team of people who bring innovative and impactful solutions to market for our clients.” ” Mary-Beth Ostasz, AVP of U.S.

Leadership 531

Leadership Denver Charlotte Ohio 531

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 195

Lending Community San Antonio Survey 195

Independent Banker

DECEMBER 31, 2021

ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. By investing in small businesses and creating jobs, community banks are helping support local economies throughout our nation.

Community Bank 91

Community Bank Community Innovation Leadership 91

PYMNTS

NOVEMBER 17, 2020

Customer experience platform Narvar is partnering with real estate investment trust Simon to facilitate easier retail returns, according to a press release. The new service enables customers to drop off returns from about two dozen brands at 80,000 participating Simon locations, the release stated.

Retail 212

Retail Customer Experience Maine Regional 212

Abrigo

SEPTEMBER 11, 2023

Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. DOWNLOAD Takeaway 1 With generative AI technology improving by the day, the question is not if the banking industry will utilize it, but when.

Risk Management 195

Risk Management Data Technology Fintech 195

Perficient

JULY 30, 2020

In order to see the innovation of Microsoft’s Power Platform firsthand, we sponsored a nationwide Perficient Hackathon, with our teams competing to develop the most useful app for adapting to the “new normal”. See open jobs or join our community for career tips, job openings, company updates, and more!

Training 322

Training Community Innovation US 322

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. The bank was looking for a modern, digital banking solution that would help it transform customer engagement through the delivery of contextual experiences.

Innovation 78

Innovation Customer Experience Strategy Operations 78

Perficient

JANUARY 25, 2021

While Haven was meant to address the sticky web of hospital, insurers, and pharma relationships, the real innovation must come from existent players who have a stake in that web and are already on the field. Care Disparity Addressed. Social determinants of health have been long identified. DISCOVER MORE: How U.S.

Community 429

Community System Trends Tools 429

Cisco

JANUARY 10, 2023

Whether a community bank or a credit union, regional insurer, or multi-national financial institution, cross-functional engagement with champions, key influencers and ultimate decision-makers also helps to eliminate silos inherent in the financial services industry. Cybersecurity Readiness Assessment.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

Abrigo

MAY 5, 2022

Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S. Main Street Banking: A Podcast for Community Bankers 8. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry. BankTalk 3.

Community 195

Community Lending Maine Resources 195

BankInovation

JULY 9, 2020

People’s Community Bank, a $300 million institution near of Madison, Wis.,

Community Bank 64

Community Bank Community Marketing Customer Experience 64

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. From economic forecasts to company culture, there were important takeaways for all community financial institutions. . Millennium Bank, like many community financial institutions, is heavily concentrated in commercial real estate (CRE). Drive Growth.

Management 195

Management Lending Community Strategy 195

FICO

AUGUST 3, 2021

For us at FICO, the conference is a chance to test, discuss, shape our innovation and share our ideas, away from the day-to-day challenges of regular work. But on a more positive note, it has also helped accelerate many customer-first digital transformation programmes and directly expanded the use of data and analytics.

Analytics 52

Analytics Conference Innovation Data 52

Perficient

DECEMBER 15, 2020

The Creativity International Design Awards is active in recognizing exceptional design and the designers and innovators who make it happen.

Tools 475

Tools Policies Industry Community 475