PYMNTS

OCTOBER 13, 2020

By way of example, he pointed to HSBC’s Omni collections offerings in Asia, which smooths the collections process — and offers a greater range of payments choice — across marketplaces and communities where the use of mobile devices to conduct commerce (and make payments) is high.

Fintech 190

Fintech Payments Customer Experience Examples 190

ZootBlog

JANUARY 7, 2016

Consumers’ use of technology—from mobile to wearables—is driving change across many industries as businesses adapt to how their customers want to engage with them. For some time now, financial institutions (FIs) have responded to this consumer-driven environment with innovation in business models, operations, and IT.

User Experience 79

User Experience Security Community Innovation 79

PYMNTS

NOVEMBER 13, 2019

Faster payment capabilities have transformed customer and user experiences, according to Edwards, and the market has responded with a slew of faster payment services. ” There’s also a “lack of trust” between the market’s top banks and the thousands of smaller credit unions and community banks.

Payments 129

Payments Cards Marketing Fintech 129

PYMNTS

DECEMBER 18, 2018

However, that glass-half-full view isn’t warranted, Visa ’s Global Head of Innovation and Design Mark Jamison told Karen Webster, and is based on a view of commerce that is too myopic. We are seeing retirement communities adopting voice because it is so easy to use,” Jamison said.

Retail 140

Retail Millennials Online User Experience 140

William Mills

MAY 11, 2016

Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Customers can store all of their online profiles in one secure location to improve user experience. David Carr (Innovation Manager). Sberbank – @sberbank – [link].

Video 40

Video Mobile social media Analytics 40

Gonzobanker

DECEMBER 19, 2016

Kim, the executives and the boards of both organizations who put rivalry aside to gain scale in the new world of banking where differentiation matters and community can be more than geography. A Gonzo community bank being a leader and not a fast follower – that’s pretty cool! It’s funny, tongue-in-cheek and just plain different.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Kim, the executives and the boards of both organizations who put rivalry aside to gain scale in the new world of banking where differentiation matters and community can be more than geography. A Gonzo community bank being a leader and not a fast follower – that’s pretty cool! It’s funny, tongue-in-cheek and just plain different.

Utah 60

Utah System Community Marketing 60

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78

Fintech Labs Insights

SEPTEMBER 1, 2015

To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. additiv develops and implements digital innovations and business models for financial services providers. Adobe is changing the world through digital experiences. Blockstack.io

Company 12

Company Software Analytics Mobile 12

CB Insights

OCTOBER 10, 2017

Allowing users to “cut” by referring other users was an innovative idea, and it worked. Mint had a more internal mechanism for showing that value — an algorithm that took a user’s financial information and sorted and categorized it upon first use of the product. The more people you refer, the faster you move up.

Tools 78

Tools Millennials US Maine 78

Fintech Labs Insights

JULY 22, 2015

Why it’s a must-see: For banks: FIs can get an open platform that is truly able to deliver a superior customer experience, while at the same time offering full control to manage and maintain; they’re not locked into any vendor. Fidor Bank introduced community banking five years ago.

San Francisco 12

San Francisco Video Fintech Data 12