PYMNTS

JUNE 9, 2016

’s Gamer Network and its flagship event, the EGX gaming convention. We asked our community where they prefer to buy and pre-order their games, and Amazon was overwhelmingly their number one choice,” Rupert Loman, CEO of Gamer Network, said in a statement. However, that comes with just as many of its own dangers.

Retail 100

Retail Resources Online Data 100

South State Correspondent

OCTOBER 26, 2023

Money 20/20 cocktail parties started at noon, and events from sponsored race car driving to helicopter tours were common. JP Morgan took over the centrally located Delmonico’s steakhouse for the entire event, which must have been a seven-figure investment.

Conference 221

Conference Las Vegas Fraud Case Study 221

American Banker

DECEMBER 21, 2020

The pandemic has forced Bank of America, Chase, PCSB and other banks to find new ways to maintain connections with their customers and communities.

America 78

America Community Customer Experience Branding 78

Independent Banker

MARCH 31, 2022

Last month, we hosted the 2022 ICBA LIVE event in San Antonio, and the theme for the general sessions was “All In. Our experiences influence our mindsets, our ideas shift paradigms and our vision sets the course for our banks, teams and communities far into the future. Photo by MicroStockHub/iStock. By Lindsay LaNore, ICBA.

San Antonio 162

San Antonio Community Customer Experience US 162

Independent Banker

DECEMBER 31, 2021

By investing in small businesses and creating jobs, community banks are helping support local economies throughout our nation. As prudent lenders, community bankers make every effort to mitigate risk. All too often, community banks fall prey to the we’ve-always-done-it-that-way mindset. By Charles Potts, ICBA.

Community Bank 91

Community Bank Community Innovation Leadership 91

PYMNTS

FEBRUARY 24, 2020

For retailers, it can be as simple as an in-store event or a high-profile design that consumers will travel to visit. But experiential marketing is also a customer-centric strategy intended to drive customer retention and strengthen the bond between retailer and consumer. The activity at the event itself was also measured.

Retail 210

Retail Branding New York City Indiana 210

Abrigo

MAY 5, 2022

Podcasts for Bank & Credit Union Execs & Staff Are Plentiful; Here Are 10 Good Ones These banking podcasts discuss current events, strategic and policy issues, competition, digitalization advice, and more. Main Street Banking: A Podcast for Community Bankers 8. And all release a new episode at least monthly. NextGen Banker 10.

Community 195

Community Lending Maine Resources 195

Independent Banker

MARCH 31, 2022

Executive committee members tell us what advocacy issues they’ll be focused on during their terms, while board members share their words of wisdom for up-and-coming community bankers: themselves. To sum it up, these leaders are all in and all heart for community banking. This is why sharing our customer stories is so important.

Community Bank 239

Community Bank Community Industry Texas 239

William Mills

MAY 17, 2018

The two-day, sold out event took place May 7-8, 2018 at Mercedes-Benz Stadium and welcomed 1,300 attendees (comprised of entrepreneurs, financial executives, venture firms and media). WMA clients Gro Solutions and Entersekt were showcased in this area which allowed for networking and exhibiting fintech products and services.

Georgia 40

Georgia Technology Fintech Atlanta 40

Independent Banker

JUNE 30, 2022

A new approach to loan protocols is just one way for community banks to grow in new and different directions. Amid changing economic conditions and rising rates, it’s a good time for community banks to re-evaluate their loan strategy with an eye on adaptability. David, Community Bank Consulting Services, Inc.

Lending 103

Lending Strategy Community Bank Community 103

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Bank Innovation Build is the one event […]. Bank Innovation Build is the one event […].

Innovation 98

Innovation Conference Community Operations 98

Independent Banker

JANUARY 31, 2022

From new competition and new technology to new regulation, we have adapted and continued to offer the relationship-centric experience that our communities, customers and missions depend on. Take them to breakfast or lunch, or hold a virtual event. Communicate, communicate, communicate. My Top Three.

Community Bank 91

Community Bank Community US Regulation 91

Gonzobanker

FEBRUARY 8, 2022

Maybe instead of Acquire or Be Acquired, this conference should be called Evolve or Be Acquired,” observed Eric Sprink, CEO of Coastal Community Bank in Everett, Wash., The winners in this next decade will press their advantages going deep with specialized expertise and niches – customer experience and strong talent will be table stakes.

Fintech 166

Fintech Customer Experience Conference Technology 166

Bank Innovation

MARCH 31, 2020

Dear Reader, For 25 years, Royal Media, Bank Innovation’s publisher, has dedicated itself to serving its business communities with professionalism and integrity. Today, the coronavirus pandemic has created significantly more complexity and uncertainty in our daily lives.

Community 243

Community Innovation Customer Experience Resources 243

Fintech Labs Insights

JULY 11, 2023

Below is our curated list of the best global banking tech events, conferences and trade shows in 2023. These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

Las Vegas 12

Las Vegas San Diego Conference Austin 12

Abrigo

OCTOBER 20, 2020

From economic forecasts to company culture, there were important takeaways for all community financial institutions. . Millennium Bank, like many community financial institutions, is heavily concentrated in commercial real estate (CRE). Drive Growth. Understanding the current state of banking and future expectations.

Management 195

Management Lending Community Strategy 195

Fintech Labs Insights

MARCH 14, 2024

It’s time to register for the events you’re considering. For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. Some events pay referral or listing fees, which could impact positioning.

Conference 15

Conference Fintech Marketing Las Vegas 15

Fintech Labs Insights

MAY 2, 2023

Below is our curated list of the best global banking tech events, conferences and trade shows in 2023. These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

Las Vegas 12

Las Vegas San Francisco San Diego Conference 12

Social Assurance

OCTOBER 1, 2021

Is it employees volunteering at a local event? Maybe it’s the interactions a customer experiences while visiting the branch? Whatever it is, community heroes are constantly leaving their mark. Community heroes empower local businesses. “ Community heroes empower local businesses. “

Community 15

Community Community Bank social media Branding 15

Fintech Labs Insights

JANUARY 18, 2023

Below is our curated list of the best global banking tech events and conferences in 2023. These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

Las Vegas 12

Las Vegas San Diego Nashville Charlotte 12

Insights on Business

FEBRUARY 26, 2018

It’s clear: Customer Experience is the battleground for banks, insurance, and financial services companies. Pressures from fintech competitors, regulators, cybercriminals threaten the relationships incumbent banks have built with their customers. Watch the video.

Las Vegas 122

Las Vegas Video Community Conference 122

FICO

MARCH 28, 2023

I founded a FICO Women Leaders initiative that uses networking and the power of community to help women succeed as leaders in a highly complex technology firm. FICO has customers worldwide, and I am intent on increasing opportunities for women in technology and financial services. Join us there!

Leadership 52

Leadership Software Community Florida 52

Independent Banker

OCTOBER 31, 2018

This year, you’ve probably heard me say that ICBA is focused on three pillars: community bank advocacy, education and innovation. As I put on three hats—consumer, community banker, and ICBA president and CEO (in no particular order)—I see three specific opportunities for innovation. Most of my time will be spent in ICBA’s D.C.

Fintech 70

Fintech Community Bank Community Nashville 70

Insights on Business

MAY 8, 2019

IBM is keen to expand its community of sales performance management professionals so that people like you can benefit from the experience of learning from and networking with your peers. Across Europe, IBM will be both hosting and participating in a significant number of focused events over the next few months.

Meeting 96

Meeting Management User Experience Customer Experience 96

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Among 300 U.S. Own It, Bankers!

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Perficient

NOVEMBER 21, 2023

Many of my conversations and learnings from this year’s ITC event involve agent systems and ecosystems, embedded insurance, and – of course, the hot, new topic for 2023 – generative AI. Personalized Experiences Across the Ecosystem We are looking at a lot of different technologies and platforms to help enable personalization.

Industry 221

Industry Conference Meeting Maine 221

FICO

APRIL 24, 2020

This session was the first breakout session in our month-long virtual event entitled Building Resiliency—Adapting to the Challenges of Today. This requires rethinking customer treatment strategies and outcomes, especially for areas like collections. Account Management: Increase profitability and customer satisfaction.

Analytics 52

Analytics Customer Experience Community Bank Case Study 52

PYMNTS

OCTOBER 5, 2020

That meant the company, which has historically stressed the in-store nature of the customer experience through sophisticated technology, had to pivot to a digital-first strategy. Despite its 37 -state footprint, Werder noted that Fleet Feet thinks of itself as both a national brand and a community retailer.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

APRIL 28, 2020

No PGA events. It has shifted resources toward digital for an improved customer experience. The brand says its #hometeam campaign, which it launched using virtual events and games in response to the coronavirus outbreak, has been its “most effective ever” at engaging consumers.

social media 141

social media Branding Examples Marketing 141

Insights on Business

MAY 1, 2018

This summit is “the ideal meeting point for the Payments community to come together to understand the future-state of Payments,” and IBM is thrilled to be involved. As an executive sponsor, IBM will be featuring a keynote speech and panel discussions during the two and-a-half day event. Transformational change in Payments ecosystem.

System 126

System Payments blockchain Fraud 126

Gonzobanker

MARCH 24, 2021

Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Reality According to Customer Experience Executives. Community banks and credit unions, in total, have 56 million. —President Merkin Muffley, Dr. Strangelove.

Customer Experience 130

Customer Experience Strategy Community ATM 130

PYMNTS

MARCH 17, 2020

In this regard, the trend toward more agile, microservices and event-driven system architecture based on technologies such as Apache Kafka, an open-source stream processing software, have allowed to efficiently address the challenge of having to integrate a broad range of payment systems.

Innovation 228

Innovation Payments System Security 228

South State Correspondent

MARCH 23, 2022

It would do that by using technology, design, and data science to provide a customer experience that would generate its publicity. They searched social media for customers who had significant events such as an engagement and then sent them a gift. Nubank follows the formula of some of the best companies on earth.

Branding 221

Branding social media Strategy Data 221

Celent Banking

MARCH 16, 2015

There were a couple of overarching themes throughout the event. The conference was full of community bankers discussing evolving business models and the pressures its placing on their ability to gather deposits. Customer centricity is forcing a convergence of traditionally segregated value propositions.

Conference 100

Conference Retail Community Community Bank 100

Jeff For Banks

DECEMBER 28, 2023

I work for The Kafafian Group, a community bank consulting firm based in Bethlehem, Pennsylvania. Many of my readers might not know what my firm does, so I want to dedicate this post to the problems we help community bankers solve.

Groups 85

Groups Capital US Community 85

PYMNTS

JULY 20, 2018

It houses about 2,500 residents and has community and event spaces as well as a regional landing pad , which is a free and dedicated space that allows regional visitors to have a base in the city for up to three days.

Fintech 101

Fintech social media Regional Customer Experience 101

Jeff For Banks

JULY 5, 2022

So banks, even community banks like [bank name] must take a sharp pencil to prune their branch network to compete with the higher interest rates of online banks, make investments in people and technology, and deliver to their shareholders. And what greater meaning can they get than at a community financial institution?

Millennials 78

Millennials Community Pennsylvania Community Bank 78