Perficient

NOVEMBER 21, 2023

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. We’re always seeking the best and brightest to work with us.

Industry 221

Industry Conference Meeting Maine 221

PYMNTS

APRIL 28, 2020

Brands are finding new ways to get in front of their customers as standard outlets like news and social media are loaded with misinformation and just plain disturbing news. No PGA events. It has shifted resources toward digital for an improved customer experience. championships. “We

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social media Branding Examples Marketing 141

Fintech Labs Insights

MARCH 14, 2024

It’s time to register for the events you’re considering. For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. But there is much more to choose from.

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Social Assurance

OCTOBER 1, 2021

What makes a financial brand stand out? Is it employees volunteering at a local event? Maybe it’s the interactions a customer experiences while visiting the branch? Whatever it is, community heroes are constantly leaving their mark. Community heroes empower local businesses. “ Is it sponsoring an initiative?

Community 15

Community Community Bank social media Branding 15

Abrigo

OCTOBER 20, 2020

From economic forecasts to company culture, there were important takeaways for all community financial institutions. . Millennium Bank, like many community financial institutions, is heavily concentrated in commercial real estate (CRE). Drive Growth. Understanding the current state of banking and future expectations.

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Management Lending Community Strategy 195

PYMNTS

OCTOBER 5, 2020

That meant the company, which has historically stressed the in-store nature of the customer experience through sophisticated technology, had to pivot to a digital-first strategy. Despite its 37 -state footprint, Werder noted that Fleet Feet thinks of itself as both a national brand and a community retailer.

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Technology Retail North Carolina National 131

PYMNTS

MARCH 29, 2019

What works today – or, at least, what is supposed to work – are commerce and payments experiences. The thing is, someone, or some organization, has to give birth to those experiences and the ecosystems that support them. Today, the U.S.

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Retail Detroit Michigan Branding 108

Celent Banking

MARCH 16, 2015

There were a couple of overarching themes throughout the event. The conference was full of community bankers discussing evolving business models and the pressures its placing on their ability to gather deposits. Customer centricity is forcing a convergence of traditionally segregated value propositions.

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PYMNTS

MAY 26, 2016

This week, the nation’s restaurant community came together to explore the ways in which technology can help create new efficiencies in the store and with customers walking in. One dominating theme of the event, of course, was integrating mobile ordering into mobile apps. And that’s regardless of the merchant segment.

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Mobile Payments Las Vegas Operations 132

PYMNTS

MARCH 7, 2018

Thriving or just surviving in the omnichannel age means offering comprehensive in-store and online features that both engage customers and connect them with brands. So, our focus has been on delivering a customer experience that adds value.”. That’s how we built a lot of our services, and really our brand, online.”.

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PYMNTS

DECEMBER 13, 2019

As Scaretta noted, pop-ups have become a uniquely time- and cost-effective means of building those experiences. At the Winter Wonderland event, the kids will get an opportunity to grab toys free of charge and enjoy a series of festive, interactive experiences.

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Retail New York Tools Training 138

PYMNTS

SEPTEMBER 12, 2018

Today, Simpson believes it’s easier than ever before to build a brand online with tools like Instagram and Facebook. And entrepreneurs from many different verticals are tapping into their expertise to offer unique destination experiences for travelers. Targeted Experiences.

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Millennials Customer Experience Online Course 108

Independent Banker

SEPTEMBER 30, 2021

But for most community banks, building a trustworthy brand isn’t a conscious effort. So first, we’ll look at how two community banks have become trusted pillars of the community through charity work and good old?fashioned fashioned customer service. billion-asset community bank. Build your community.

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Community Community Bank social media Security 139

South State Correspondent

MAY 1, 2024

Honkook Kim and his Gentle Monster Brand is a perfect example. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. For inspiration in banking innovation, we often look to other industries.

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Innovation social media Branding Marketing 195

Gonzobanker

DECEMBER 22, 2020

And how did community banks and credit unions respond to the COVID craziness? Our clients showed banking at its best – obsessed with customer well-being, good corporate citizenship, and strong community focus. Jill is continually demonstrating just how loud a $300 million community bank can roar! Bravo Brett and team!

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Idaho Community Industry Strategy 181

PYMNTS

APRIL 7, 2017

Moving large items can be one of the more stressful events in life. We hope to grow the Truxx brand to a national scale. CS: That’s easy: The Uber of X is a shared service that leverages unused capital to provide a community service. We pride ourselves on delivering world-class customer service, but it’s a lot of hard work.

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Louisville Philadelphia Atlanta Retail 116

NCR

MAY 9, 2018

million) in a new flagship branch in Manchester that aims to combine the services people expect from their branch with an environment that is more community-focused and convenient. Allowing employees to get out from behind desks and counters and have a more laid-back discussion with customers helps brands connect more effectively with them.

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Apple Metro Community Examples 69

CB Insights

NOVEMBER 6, 2018

Search data helps brands understand shopper preferences. Beauty brands partner with Google Assistant and Home. Messenger taps brands for beauty bots. Instagram powers digital beauty brands. Google’s search data helps brands understand beauty shopper preferences. Partnerships & Events.

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Google Apple Industry Branding 72

Social Assurance

FEBRUARY 12, 2021

Social media is a valuable medium for financial brands to grow their audience, increase their customer, and generate sales. Here, we break down the initial steps and analysis your financial brand should undertake when beginning this process. More information is available about financial brands online than ever before.

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social media How To Branding Online 15

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. AI Foundry. www.aifoundry.com. Think Quicken Loans® on steroids but for small business lending.

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Conference Innovation Lending Customer Experience 40

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. And how’s consumer buying behavior changing and how does that impact the need for brand trust?

Marketing 294

Marketing Branding Data Industry 294

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. This looks like a polling tool, to get quick client feedback, mostly about current events. Branded version is available. ^KT. Turn data into energized relationships.

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Video Mobile social media Analytics 40

CB Insights

AUGUST 23, 2018

Branded cards. Chase’s credit card business accounts for 22% of the entire US consumer credit card market and is the bank’s top draw for new customers. Chase has been able to steadily grow this business through its elite rewards program and strong Sapphire brand. JPM’s evolving suite of digital banking apps.

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Cards Mobile Strategy Branding 76

PYMNTS

FEBRUARY 15, 2019

There is something of a strange dichotomy when one looks at the types of things bank brands are developing, particularly around mobile and digital banking services, and the kinds of things consumers say they want. Branches are becoming inviting spaces that are developing to make community members come in and feel welcome,” she said.

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ATM Mobile Digital Banking Online 155

PYMNTS

DECEMBER 12, 2017

But consumers are still shopping in physical locations nine out of 10 times, which means even the biggest and most successful digital brands have decided to make roots in the physical world. Amazon built physical bookstores; the company then acquired an already well-established physical retail brand in Whole Foods.

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Retail Branding Customer Experience Online 102

CB Insights

JULY 24, 2018

Since 2012, retail space occupied by brands that started online has grown by 1,000% in the top 300 malls in America. But other companies are starting from scratch, building a new business model that relies on maintaining a superior customer experience online and transferring it to physical retail. And it isn’t alone.

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Retail Online Branding New York 49

Gonzobanker

DECEMBER 19, 2022

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. All of this while knocking out a stellar 1.35% ROA and leading industry, community, and philanthropic efforts everywhere. The New Name for Community Award. merges with Lakeland Bancorp.

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Community Fintech Industry Innovation 216

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Favorite Gonzo quote of the event: “For 16 years, we’ve said our technology sucks … because it’s never good enough.” General Sessions.

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Chicago Retail Branch Design Training 98

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

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Fintech Community Regional Technology 195

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Entertainment: “Real world” goes online with virtual reality and virtual events. Virtual events. Meanwhile, brands that were already virtual-first have seen dramatic increases in adoption during the crisis. Online grocery.

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Industry Technology Online Video 101

Fintech Labs Insights

AUGUST 1, 2016

Eight companies are featured each week leading up to the September 8 & 9 event ( tickets now available ). Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omni-channel onboarding journey. It’s a lot to take in; pace yourself!

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Fintech Labs Insights

JULY 22, 2015

The event will take place October 6 & 7 at the UCSF Mission Bay Conference Center in San Francisco ( check out our event brochure ). Here’s a preview of what you’ll experience at the event. Fidor Bank introduced community banking five years ago. It embraced Bitcoin and Ripple two years ago.

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San Francisco Video Fintech Data 12

CB Insights

DECEMBER 14, 2017

In the process, these brands, spanning everything from detergent to sneakers, are radically changing consumer preferences and expectations. These well-positioned startups are not just competing with some of the biggest retail brands in mattresses, razors, shoes, and more, by launching their own brands.

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