Independent Banker

JANUARY 31, 2023

Digital media gives community bankers a platform for advocacy, and ICBA’s Virtual Advocacy Primer details how you can put it to work. How can a community banker best connect with a member of Congress? Are you trying to raise awareness about a certain policy or bill affecting community banks? What’s your end goal?

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South State Correspondent

APRIL 19, 2023

Apply further rising rates, social media amplification of rates or risk, general sensitivity to safety, greater competition, or a credit shock to the deposit holding institution. This is one of the great mysteries of community banking. Almost every community bank touts its commitment to the relationship.

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How To Examples Resources Community Bank 195

Independent Banker

OCTOBER 31, 2020

Given our relationship banking approach, we are poised to lead the charge in striking the right balance of technology and connection for our customers and communities. ICBA offers resources to support community banks in telling their stories. What you need to know.

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South State Correspondent

SEPTEMBER 20, 2022

With rates rising and the cost of funding pressure mounting, a common theme was to spend more resources capturing small business and corporate deposits. Bank Marketing Lesson 9: Goal Setting – A Common Theme. What skills and resources do you need to achieve diversity? Bank Marketing Lesson 4: Empowering Marketers.

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Independent Banker

DECEMBER 31, 2021

To that end, we asked Valerie Utsey, ICBA’s chief human resources officer, to pinpoint some key areas we can all consider. How does the community bank present itself to candidates? It’s essential to think about your brand in every channel: your website, the local paper, social media and live events.

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Social Assurance

SEPTEMBER 10, 2020

Much like the rest of the country, COVID-19 forced FNB Community Bank to realign its strategy to reflect the message that it is here to help the community get through this. To show its support, one of the initiatives it ran was a donation campaign on social media where it gave its followers input on worthwhile charitable causes.

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Social Assurance

AUGUST 14, 2020

From Guacamole (September 16 th ) to International Bankers Day (December 4 th ) there are 365 opportunities to celebrate and incorporate a national day into your social media calendar. Why should you use national days in your social media content? Highlight Your Community Bank or Credit Union. We can help!

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Social Assurance

JANUARY 11, 2021

In a recent article from Social Media Today , they shared their social media marketing predictions for 2021. Here we have broken down some of those social media trends that you should be paying attention to as a financial marketer. This is a formidable challenge for community banks.

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Social Assurance

JANUARY 11, 2021

In a recent article from Social Media Today , they shared their social media marketing predictions for 2021. Here we have broken down some of those social media trends that you should be paying attention to as a financial marketer. This is a formidable challenge for community banks.

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social media Branding Trends Tools 15

Gonzobanker

MAY 23, 2024

Cornerstone surveyed over 300 community banks and credit unions and found that more than 60% are not satisfied with their current core provider across several categories. In addition, with social media users ready to expose any impact to customers, financial institutions are anxious about taking undue risks in a core systems project.

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System social media Technology Training 88

Abrigo

MAY 5, 2022

Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S. or largely focused on the domestic banking market. So here’s your head start on finding some banking podcasts that might work for you. Banking Transformed 2. Banking Resources.

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Gonzobanker

APRIL 3, 2019

Rework management accounting and resource allocations to reflect real production value instead of traditional profits and losses, which often treat marketing, contact centers and information technology as cost centers. About one-third of community banks are planning to add or replace this technology.

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Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

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Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves.

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Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical.

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Jeff For Banks

JUNE 2, 2023

In this regard, the bank regulatory agencies need to remain politically independent. Third, the regulators need adequate financial resources. Although community banks did not lend to sub-prime borrowers in any meaningful way, did we participate? We were concerned about the panic. So what of the next crisis?

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Jeff For Banks

APRIL 25, 2014

." - Gregory Schreacke, President of First Financial Service Corporation in Elizabethtown, KY on his bank''s sale to Community Bank Shares of Indiana, Inc. And what is social media? Read: We needed greater scale to offer the products and services demanded by customers. Our combination.

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Social Assurance

APRIL 17, 2020

Here are a few ways you can still be social at a distance. Customers can use social media to find the most up-to-date information on your services. As you change hours, set up customer support hotlines or share important financial information, let your social media audiences know. Share Updates. Post regularly.

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South State Correspondent

MAY 1, 2024

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. Leveraging social media, Gentle Monster started to get traction. How Banks Can Leverage: While not exactly a banking innovation, banks can better allocate capital to COIs.

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Long Lasting Ideas

JANUARY 19, 2015

Do you have testimonials on your web site and reviews on directories and social media sites for your customers and prospective customers to see? For financial institutions, reviews will show up on social media, such as Facebook, on Google business listings, and in various business directories such as the Yellow Pages.

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NCR

MAY 26, 2016

Each year since 1963 the SBA has marshaled resources to observe National Small Business Week , billed as an “opportunity to highlight the impact of outstanding entrepreneurs, small business owners, and others” as they “grow small businesses, create 21st century jobs, drive innovation, and increase America’s global competitiveness.”

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Social Assurance

JULY 20, 2017

This false sense of digital security that so many consumers have is exactly the reason that financial institutions have an obligation to maintain a consistent presence on social media. Your presence on social media helps digitally trusting consumers know what to expect from your organization. Let them know what to expect.

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Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank.

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Social Assurance

APRIL 24, 2020

From news on increasing unemployment claims to extended social distancing precautions, communities are continuing to be challenged in new and dramatic ways during COVID-19. As a community bank, more people are looking to you not only for help financially — but also for the main thing that all leaders need to provide — hope.

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Independent Banker

MARCH 15, 2015

That dynamic provides a unique opportunity for individual community bankers to tell their stories to their federal lawmakers, which has always been a vital part of getting ICBA’s pro-community banking legislative agenda enacted. A community banker should be prepared to ‘educate’ a member versus merely lobbying him or her.

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South State Correspondent

MAY 18, 2022

The larger your bank, the more likely your customer is going to be satisfied with how their problem turned out. Conversely, the smaller your bank, there is a 60% correlation to being unhappy with the outcome of your resolution. In addition, the Bank rolled out new protocols to handle customer disputes. A good McKinsey & Co.

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Social Assurance

JULY 20, 2017

This false sense of digital security that so many consumers have is exactly the reason that financial institutions have an obligation to maintain a consistent presence on social media. Your presence on social media helps digitally trusting consumers know what to expect from your organization. Let them know what to expect.

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Millennials Compliance Security social media 12

Social Assurance

JULY 16, 2014

But the thing that has many Americans baffled by this game of soccer is how the biggest countries with the most population and resources don’t always win. Social media marketing is a lot more like soccer than it is like conventional war. Engagement community banks credit unions' Germans love their soccer.

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Gonzobanker

DECEMBER 19, 2017

THE BANKING AWARDS. Rainbolt has quietly built a community bank in the past 20 years that is closing in on $2 billion of market cap. GonzoBanker of the Year – Large Banks. Credit Union Merger of the Year – Goes to Lake Michigan Credit Union and its CEO Sandy Jelinski for acquiring Florida-based community bank Encore.

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William Mills

MAY 11, 2016

If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. The account has a tie into social media and sharing. This is an extension of business services, powered by a local community bank. This is the integration of mobile social media with trading.

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Social Assurance

MARCH 8, 2021

Over 50% Gen-Z’ers state they are less likely to buy from a brand that promotes social issues that have opposing views. It is no secret within the financial services industry that, between CRA requirements and community banking and credit union philosophies, financial brands have been giving back to their communities for years.

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Gonzobanker

DECEMBER 22, 2015

Jill Castilla, CEO of Citizens Bank of Edmond, Okla. This year, the award is less about advancing “your career” as it is about advancing “your bank.” No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond).

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Gonzobanker

NOVEMBER 18, 2014

During the Global Innovation awards, an exec from Poland’s mBank pointed out that it’s the “blue screen of death” for a bank if its teams have to scheme the CEO for innovation resources. Barclaycard discussed its social media and crowdsourcing, including a site where customers share travel stories and openly discuss product options.

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Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking.

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