Abrigo

MARCH 2, 2023

But when a storm hit, limitations on the back end due to its insufficient operations technology hampered Southwest’s ability to handle the most basic customer service in that industry: getting customers safely where they needed to be. Viewing technology as a near-term cost ultimately hurts the enterprise.

Technology 195

Technology Lending Community Software 195

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming. Maybe a topic for next year?

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

OCTOBER 6, 2020

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. On Monday (Oct. 5) NCR Corp.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. By Katie Kuehner-Hebert. Data privacy and security is a hot topic and is only getting hotter. Bob Hickok.

Data 91

Data How To Community Bank California 91

Gonzobanker

APRIL 28, 2016

According to Cornerstone Advisors research , roughly six in 10 community bank and credit union CEOs are concerned with the regulatory burden. My colleagues (shout out to Vincent Hui and Kaleb Seymour ) and I conducted a study for the credit union industry to determine the impact of regulation. Cockroaches.

Regulation 60

Regulation Management Community Bank System 60

Celent Banking

JUNE 22, 2017

In a May 2017 survey of Celent’s Branch Transformation Research Panel, we found that a significant majority of smaller institutions (those with assets less than $10 billion) are planning to increase the number of operational branches over the next two years – just the opposite among larger banks.

Study 125

Study Community Bank Trends Analysis 125

Independent Banker

OCTOBER 31, 2021

The CARES Act extended the CECL implementation deadline for many larger community banks until the end of the COVID-19 pandemic. Community bankers tell us that while the extension is welcome, they’re already down the road to implementation. ICBA tells FASB CECL isn’t feasible for community banks. By Stephanie Vozza.

Community Bank 91

Community Bank Community Software New York City 91

PYMNTS

JANUARY 23, 2020

In today’s top news, FedEx officially expanded home delivery to include Sundays, Uber’s CEO believes his company is the most likely ride-hailing service to reach profitability, and the OCC prepares a civil suit against 10 former Wells Fargo executives for their roles in its retail banking scandals. FedEx Officially Launches Sunday Delivery.

Fraud 131

Fraud Community Bank Analytics Study 131

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023.

Community Bank 91

Community Bank Community Tampa North Carolina 91

PYMNTS

SEPTEMBER 13, 2016

In one recent case study tied to instant issuance, Entrust Datacard stated that Woodforest National Bank, a community bank operating across 17 U.S. The firm has said that, to date, it has instant issuance deployments at more than 30,000 locations globally, with more than 10.6 in the past year.

Case Study 100

Case Study United States Analysis National 100

South State Correspondent

JUNE 13, 2023

When interest rates rise, lenders struggle to manage revenue and economic capital; when rates fall, borrowers can commonly refinance the debt at lower rates. We see borrowers trying to out-predict the market by guessing what the Fed might do, analyzing economic trends, studying graphs, or talking to friends at cocktail parties.

Marketing 195

Marketing Examples Capital Management 195

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

Millennials 110

Millennials Community Bank social media Community 110

Independent Banker

AUGUST 25, 2016

More than ever, community banks are exploring new ideas and unconventional approaches to achieving greater profitability. This month Independent Banker focuses on information and trends, processes and strategies, and case studies. on profitability in community banking. on profitability in community banking.

Missouri 70

Missouri Connecticut Minnesota Arizona 70

Independent Banker

OCTOBER 29, 2014

Employees serve the bank’s customers. Jason Lord, Sunmark Community Bank. SunMark Community Bank. At SunMark Community Bank in Hawkinsville, Ga., Jason Lord plays a central responsive role in sustaining systems operations in a fast-paced environment of continual change. Photo by Audra Melton.

Community Bank 87

Community Bank Community Training Memphis 87

Gonzobanker

JANUARY 17, 2020

Banks are most afraid of big tech, just when these players face regulation. California CCPA), it’s hard to imagine just how far techies will be able to upend the nuts and bolts of the banking industry. Community banks and credit unions do not fear each other. Banking organizations remain over-managed and under-led.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

Millennials 87

Millennials Community Bank social media Community 87

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

Mobile 105

Mobile Community Bank Community Technology 105

Independent Banker

MARCH 15, 2015

A recent ICBA study found that more members of this fastest-rising generation of bank customers, many of whom were financially hindered by the severe recession and college tuition debt, now seem ready to take on the serious loans that would allow them to buy a new car or a first home, or even start a business. “A

Millennials 70

Millennials Community Bank Community social media 70

Independent Banker

FEBRUARY 24, 2015

A recent ICBA study found that more members of this fastest-rising generation of bank customers, many of whom were financially hindered by the severe recession and college tuition debt, now seem ready to take on the serious loans that would allow them to buy a new car or a first home, or even start a business. “A

Millennials 70

Millennials Community Bank Community social media 70

Abrigo

MAY 31, 2017

The implementation of lending software, like that provided by Sageworks to community banks and credit unions, requires a similar, systematic approach for onboarding. The Sageworks team also works with the institution to incorporate data management best practices and to help guide the process.

Software 150

Software Analytics Training Case Study 150

Independent Banker

JULY 29, 2016

These in-depth and timely professional development programs are designed exclusively for community bankers and led by nationally recognized industry experts who know the issues community banks grapple with. Each certification course is designed to prepare bank professionals to handle essential tasks and responsibilities.

Minneapolis 70

Minneapolis Community Bank Community San Antonio 70

CFPB Monitor

AUGUST 22, 2016

The CFPB has announced the appointment of new members to its Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council. Lynn Drysdale, Managing Attorney, Consumer Law Unit, Jacksonville Area Legal Aid, Inc., Retail Bank, Citibank, New York, NY.

San Antonio 60

San Antonio Kansas City Groups CA 60

PYMNTS

APRIL 30, 2018

Fifty-two percent of SMBs predict business payments will be digital within the next five years , said Bank of America, while mobile phones are used by nearly all small business owners today – 89 percent say they use smartphones and other mobile devices to manage their business and operations like basic tasks, digital banking and digital payments.

Taxes 144

Taxes America National Community 144

Jeff For Banks

JANUARY 11, 2014

According to a 2012 Boston College Center for Retirement Research study , 63% of American males (why only males I do not know) participated exclusively in defined contribution (DC) retirement plans in 2007, up from 47% in 1992. We are increasingly bearing the burden of managing our money. I think so.

Boston 86

Boston DC Community Community Bank 86

Independent Banker

JULY 28, 2016

Establishing a comprehensive Compliance Management System. The demands of managing regulatory compliance are uncontested, and depending on the disposition of the participants inside and outside of the bank, compliance management exists with varying degrees of problems and adversity. By Mary Thorson Wright.

Compliance 70

Compliance Training Community Bank Regulation 70

Independent Banker

JULY 30, 2015

Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Her role is to make certain that relevant education is provided in a responsive manner to all community bank members. “I

Resources 70

Resources Tools Community Bank Conference 70

Independent Banker

JANUARY 26, 2016

Studies by The Kauffman Foundation, among others, have shown that new businesses account for nearly all net new job creation and almost 20 percent of gross job creation. Of course, community banks are the primary economic engines behind small businesses on Main Street America, funding more than 60 percent of all small-business lending.

Miami 70

Miami Community Bank Community Resources 70

Independent Banker

AUGUST 9, 2016

But offering a rewards program alone will not make a bank unique or successful. Community banks should evaluate solutions that align with their service-oriented traditions and bring value to customers throughout their communities. This “bank, buy, redeem local™” approach is a winning solution for all involved.

Community 70

Community Millennials Community Bank America 70

PYMNTS

FEBRUARY 4, 2019

Twenty-five of them were operational worldwide in 2017, and that number had swelled to 40 by September 2018, with 16 more expected to debut by 2020. The system would facilitate 24/7 year-round interbank settlements of faster payments and also provide a liquidity management tool to support transfers between Federal Reserve accounts.

Payments 183

Payments System Cards Policies 183

Independent Banker

SEPTEMBER 21, 2015

Over the next three years, Anderson enrolled in all three of Community Banker University’s in-depth compliance certification training programs. I also benefit from the respect I get from our board and CEO, and definitely from the bank examiners. I’m a better compliance officer because of those programs,” she says. “I

Compliance 70

Compliance Community Bank Community Training 70

PYMNTS

MAY 16, 2016

200 community banks have cut ties with Lending Club following the sudden departure of the alternative lender’s CEO and the subsequent hit to share prices, which reverberated across other alt-finance players. 30% of fleet managers will adopt a telematics solution in North America by 2020, stated Research and Markets. 65% of U.K.

Fintech 108

Fintech Lending Fraud Cards 108

PYMNTS

MARCH 18, 2019

And finally, that the banks and the card networks are the big losers. Last week, NACHA issued an ACH operations bulletin announcing the delay of the rollout of a third Same Day ACH (SDA) processing window by six months, to March 19, 2021. This new window – which will allow banks to submit requests for SDA until 4:45 p.m.

Payments 201

Payments Cards Operations System 201

NCR

FEBRUARY 16, 2016

Study after study shows they expect innovative financial solutions to come from tech startups and leading tech companies like Google, Apple and others, rather than financial institutions themselves. Here are three things to consider: Recognize that you might have retail customers who also operate small businesses.

Millennials 40

Millennials Study Retail Community Bank 40

Jeff For Banks

NOVEMBER 3, 2019

" Rigorous, peer-reviewed studies suggest that companies do not perform better when they have women on the board. I have observed that the best functioning boards are not dominated by one or two voices, that operate at the level of what a board should operate at, and challenge each other and management.

Community 60

Community Pennsylvania Chicago Operations 60

PYMNTS

JUNE 28, 2016

currently offers a positive climate of growth for small businesses, the majority of SMEs surveyed said they operated with a profit in the last quarter. According to Pepperdine and Dun & Bradstreet, nearly one-third of small companies said they are seeking access because of worsening operating conditions. ”

Capital 106

Capital Lending Survey Cards 106

Independent Banker

MAY 25, 2016

Identify the biggest threats to your community bank five years out. Then respond to the trends, opportunities and challenges that will define your bank’s future. Focus on growing instead of managing. Studies show most people don’t like what they do. Trap creativity. It surrounds you, and it’s a precious resource.

Innovation 70

Innovation Community Bank Resources Study 70

Independent Banker

FEBRUARY 28, 2022

Community bankers, pack your bags for Washington, D.C. After a year of virtual visits, the ICBA Capital Summit —the most high-profile and powerful community bank advocacy event of the year—is back in person May 1–4. Aaron Stetter ( aaron.stetter@icba.org ) is ICBA’s executive vice president of policy and political operations.

Community 180

Community Washington Community Bank Capital 180