PYMNTS

APRIL 17, 2019

In a press release , the company said the Series B round of funding was led by Craft Ventures, the venture capital fund co-founded by serial entrepreneur David Sacks. Returnly said it will use proceeds from the fundraising to help retailers compete against Amazon by growing its merchant services and expanding its product offering.

Retail 134

Retail Customer Experience Capital Strategy 134

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. The study came up with Reputation Scores, measured on a scale of 100 to 1,000, based on online reviews, accurate listings, social media, search results and customer engagement.

Retail 103

Retail Study Online Mobile 103

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

DECEMBER 17, 2020

Digital fraud is a long-running problem for merchants, retailers, banks and businesses of all types. United Kingdom retailers saw the equivalent of €706 million ($827 million) in card fraud losses in 2019, for example, and the pandemic is expected to add to these woes as it pushes more retail shopping online.

Fraud 255

Fraud Online Retail Examples 255

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

SEPTEMBER 22, 2020

For small, mom-and-pop retailers, complex or proprietary procurement platforms simply aren't in the cards. With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution.

Cards 235

Cards Capital Online Security 235

PYMNTS

NOVEMBER 27, 2019

True Food Kitchen , in one case, has created its menu around recipes that Dr. Andrew Weil inspired with anti-inflammatory ingredients and is mulling raising new private capital, Bloomberg reported. The electronics retailer has been using its brick-and-mortar locations to fill eCommerce deliveries as well as contend with Amazon.

Retail 101

Retail Innovation Las Vegas United States 101

PYMNTS

NOVEMBER 16, 2016

Black Friday and Cyber Monday sales continue to increase year over year — while some project online holiday sales at $98 billion, new estimates from the National Retail Foundation project that this year’s online holiday sales could reach $117 billion. It also shifts liability in the case of chargebacks.

Fraud 100

Fraud Retail Cleveland Ohio 100

PYMNTS

JUNE 15, 2020

Webrooming, before the pandemic, was a full-on retailing trend. But as the pandemic-driven digital shift gains traction, retailers have to be wondering if consumers will use websites to comparison shop for brick-and-mortar retail (webrooming) or whether they’ll go back to shopping retail to order online (showrooming).

Retail 175

Retail Survey Comparison Online 175

PYMNTS

JUNE 18, 2020

The company operates almost 1,000 retail stores under names like DSW Designer Shoe Warehouse and The Shoe Company. The retailer said it has put into place many procedures to safeguard the wellness and safety of shoppers as well as staff members as retail locations open again. In separate news, retailer Express Inc.

Branding 141

Branding Report Guidelines Retail 141

PYMNTS

AUGUST 3, 2016

We all know — and keep hearing almost ad nauseam — all about how the rise of online shopping is changing the very face of the retail industry and consumer habits. But what is that “changing face of retail” actually going to look like in a few years? Will consumers still shop at brick-and-mortar stores?

Retail 100

Retail social media Branding Online 100

PYMNTS

DECEMBER 8, 2020

The surge in automotive online purchasing traffic sparked by the pandemic has led to increased demand for eCommerce. Our new financing will allow us to further distinguish our offerings and customer experience as an industry innovator," said Modal CEO and Founder Aaron Krane. 8) of a $15 million Series A financing.

Oklahoma 253

Oklahoma Branding Tools Online 253

ABA Community Banking

JULY 15, 2020

When COVID-19 accelerated customer movement into mobile and online banking solutions, and triggered consumers to push their funds into bank accounts, banks that had made investments in the digital customer experience were positioned to capitalize.

Digital Banking 122

Digital Banking Customer Experience Capital Mobile 122

PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”. There’s a reason that bank apps and websites ask, “was this information helpful?”.

Study 196

Study social media Millennials Retail 196

PYMNTS

JUNE 3, 2020

reported “continued momentum” with its The EXPRESSway Forward long-term strategy, as a phased reopening of retail locations started on May 1. The retailer, however, reported that consolidated net sales dropped 53 percent to $210.3 Additionally, Express said it decreased its forecasted yearly capital expenditures by roughly $25 million.

Columbus 130

Columbus Illinois Ohio Guidelines 130

PYMNTS

DECEMBER 4, 2019

The beauty brand has launched pop-up shops in cities such as Austin, Miami, Boston and London, but its success has primarily been in online sales of its lotions, lash products and soft, pink-colored lip balms since its 2014 inception. The department store retailer has also reportedly worked with Allbirds, Everlane and Away.

Los Angeles 131

Los Angeles New York Miami Austin 131

PYMNTS

AUGUST 2, 2017

AR/VR doesn’t, however, seem like an obvious entrant into retail spaces on first blush, particularly retail spaces that are already physical. VR fashion shows that put one in the action in London or Paris or virtual fitting rooms that let online shoppers “try on” clothes virtually.

Retail 101

Retail Branding Data Technology 101

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. The challenge for the last year has just been educating our customer base. So that’s a really big, important part of us preparing our customers for the new realities.”. The four recent payments revolutions.

Retail 100

Retail Apple Fraud Online 100

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. Transforming Retail. It’s a great time to be transforming retail,” Levene said. And retailers are making bigger bets on [ omnichannel ] technology.”. “And

How To 176

How To New York City Retail Mobile 176

PYMNTS

DECEMBER 30, 2020

Whether through the use of online marketplaces or proprietary supplier portals, B2B sellers embraced the opportunity to connect with business customers online, while buyers reciprocated by sourcing, procuring and paying for goods the way they do in their personal lives. Embedded Finance.

Online 302

Online Meeting Payments Fintech 302

PYMNTS

JULY 15, 2020

The platform to bring malls online — or create a virtual mall — is being led by an Alibaba-owned company called Lazada. For brands and sellers,” the company says, “LazMall offers an opportunity to create a customized experience for their customers.”. shopping destinations.

Groups 153

Groups Branding Retail Taxes 153

PYMNTS

SEPTEMBER 8, 2016

Starting today and running through the end of 2017, travel-loving Capital One customers with either the Capital One Venture Card or the VentureOne Card will have a new perk to play with. But discounts aren’t the whole of the model, since even Shank noted that there are other ways to save when booking online.

Capital 100

Capital Cards US Customer Experience 100

PYMNTS

MAY 23, 2018

To take the helm, the retailer has named JCPenney CEO Marvin R. The move was praised by Niblock, who said Ellison was a good fit for Lowe’s in a post-earnings conference call on Wednesday (May 23): “Marvin is an experienced retail CEO and a 30-year industry veteran with expertise in complex omnichannel environments.”. on the news.

Retail 100

Retail Capital Meeting Online 100

PYMNTS

JUNE 29, 2020

Wealthfront , the online investment service firm, has added checking features to its app. Even in pre-pandemic times, some of the key initiatives from financial institutions were focused on improving the customer experience, while at the same time focusing on fraud prevention,” he said.

Fintech 151

Fintech California New York ATM 151

PYMNTS

SEPTEMBER 10, 2019

The acquisition will help Shopify boost the growth of its Shopify Fulfillment Network, the fulfillment network it launched in June to ensure timely deliveries, lower shipping costs, and provide superior customer experience for merchants and their customers.

System 128

System Software Branding Customer Experience 128

PYMNTS

FEBRUARY 22, 2017

Our focus on providing localized and innovative product selection, improving the interconnected customer experience, and driving productivity resulted in record sales and net earnings for 2016,” said Craig Menear, chairman, CEO and president. Home Depot reported that its online business grew over 19 percent last year, said Fortune.

Online 122

Online Retail Customer Experience Report 122

PYMNTS

DECEMBER 9, 2020

When Home Depot announced last month its plans to acquire HD Supply Holdings , it wasn’t just a sign of expansion for the home improvement retailer. For a consumer-facing retailer, these workflows can be unfamiliar and add a flood of friction into the sales process. The Outsourced FinTech Opportunity.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

MAY 7, 2020

The characterization of the future of the American mall cuts across many opinions and datasets, but the fact remains that in many cases, it is a fixture of brick-and-mortar retail. A” malls were successful before the crisis, and will eventually build on that success and the capital of their owners, like Simon Properties, to recover.

Retail 175

Retail Georgia Atlanta Examples 175

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. We’re focused on capital efficiency,” he noted. “We Lucaciu’s goal is for Adore Me to be the Zara of lingerie.

UX 210

UX Retail Technology Mobile 210

PYMNTS

APRIL 9, 2020

“Paidy has been successful in developing their business by offering a unique payment service with superb customer experience in the very competitive Japanese FinTech industry. Founded in 2008 by Lee Smith and Russell Cummer, Paidy has raised $224.6 million across seven funding rounds.

Customer Experience 230

Customer Experience Resources Fintech Fraud 230

PYMNTS

JANUARY 26, 2017

Vyze, a cloud-based financial technology company for retailers and manufacturers, announced Wednesday (Jan. 25) that it continues to grow its financing platform that provides consumers with access to capital. In a press release , Vyze said that, as of Jan.

Retail 100

Retail Customer Experience Financial Technology Online 100

PYMNTS

NOVEMBER 2, 2020

As PYMNTS noted in the Pandenomics report in early October, “the biggest change of all will likely be the share of consumers shopping for groceries online. percent of consumers who have shifted to grocery shopping online plan to maintain at least some and possibly all of their new digital shopping habits, meaning only 14.7

Study 205

Study Cards Payments Innovation 205

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78

Retail Branding Company Capital 78

PYMNTS

AUGUST 23, 2018

Now flushed with $30 million in new capital, raised in part through a Google investment arm, the company is leveraging data, driven by machine learning (ML) and augmented reality (AR), to help firms get better at keeping what consumers want in stock … and get better at consumer relationships.

Google 100

Google Mobile Customer Experience Data 100

PYMNTS

AUGUST 8, 2017

With the advent of artificial intelligence (AI), retailers and merchants have the capability to reach a much larger array of consumers on an extremely tailored and personal level. As such, it should come as no surprise that many retailers are using AI to help boost both their products and services.

Retail 128

Retail Customer Experience Boston Branding 128

PYMNTS

DECEMBER 19, 2018

Allowing them to manage their everyday financial needs in the same place they shop aligns with our vision to deliver an easy and convenient customer experience.” ” The partnership is a step toward MoneyGram’s goal of building and capitalizing on a strong physical network to help customers who use cash regularly.

United States 129

United States Customer Experience Mobile US 129

PYMNTS

SEPTEMBER 19, 2017

The retail death spiral drags on, and this week we have a new victim: Toys “R” Us. billion buyout by private equity investors KKR, Bain Capital, and Vornado Realty Trust. billion buyout by private equity investors KKR, Bain Capital, and Vornado Realty Trust. And it is a lot of debt: $5 billion at last count.

US 103

US Retail Customer Experience National 103