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5 Consumerism Tips for Healthcare

Perficient

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

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Banks Turn To 3D Secure 2.0 To Fight Fraud

PYMNTS

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. Visa and Mastercard designed the 3DS protocols and provide them under the names Verified by Visa and Mastercard Secure Code. Others point out that while 3DS 2.0

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

As the coronavirus got up close and personal during the week of March 2, PYMNTS put a study into the field on March 6 to a census-based panel of approximately 2,128 consumers in the United States. It takes effort to balance seamless-but-fraud-free user experiences. Can The New England Patriots Brand Survive Losing Tom Brady?

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Startup Roundup: Toward Payments Peace On Earth

PYMNTS

This time of year has been no different for these seven startups, all of which have launched new products and features, fielded new investor funding, upped the security ante and, in the spirit of the holidays, generally worked toward payments peace on Earth. Weeks and hours whirl away, and there always seems to be something going on.

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

As noted in the study, larger financial institutions outpace smaller brethren when it comes to grabbing market share, largely through the competitive advantage of hefty IT budgets that get new products to market with haste. The study found that only 13.3 percent in the last study. and beyond. The Courage Factor.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. And when it isn’t? And those abandonment rates?

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Apple Pay’s Unattended Retail Boost

PYMNTS

USA Technologies released new data from a study that targeted digital, point of sale advertising promoting the use of Apple Pay at those unattended points of sale. USA Tech’s study proves the power of advertising a particular brand, at the exclusion of others, to influence consumers to change their behavior.

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