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Rite Aid Rebrands, Reconfigures Retail Experience

PYMNTS

We’re charging forward on our journey to revitalize the chain drug store experience — store by store, community by community — and today we’re ready and excited to invite customers to join us on this journey,” said Rite Aid Chief Operating Officer Jim Peters.

Retail 173
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Retail Gets Even More Personal As The Year Winds Down

PYMNTS

You can count on at least one thing for retail in 2020: Things will get much more personal. There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Many retailers are relying on AI to enhance personalization. Sonic Move. That’s not all.

Retail 131
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Physical Retail Isn’t Dead – The Physical Store Model Is

PYMNTS

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198
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Closing eCommerce’s Last-Mile Gap

PYMNTS

The fact that the last mile is the hardest mile has become something of a truism in modern eCommerce, simply because that is so often where the user experience breaks down and ultimately fails. Bond makes its money by charging brands for storage in the nano distribution centers, and for pick-and-pack services offered for deliveries.

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How Headless Commerce Can Level The eCommerce Playing Field

PYMNTS

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel.

Retail 208
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NEW REPORT: How Voice Assistants Help Win Consumer Spend – And Their Trust

PYMNTS

The only question is: What do retailers have to do to win them over? Many consumers consider familiar payments brands like Google Pay and Amazon Pay to be a sign of trustworthiness, while others look at the overall quality of a site when deciding whether to buy from it.

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In Retail, Are Rewards Their Own Reward?

PYMNTS

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added.

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