Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

FEBRUARY 21, 2020

The fact that the last mile is the hardest mile has become something of a truism in modern eCommerce, simply because that is so often where the user experience breaks down and ultimately fails. Bond makes its money by charging brands for storage in the nano distribution centers, and for pick-and-pack services offered for deliveries.

New York 201

New York Metro User Experience Retail 201

PYMNTS

OCTOBER 8, 2020

Manheim Logistics will use its Ready Logistics and Central Dispatch brands with DHL's logistics engineering expertise and advanced technology, including advanced routing, to help customers speed up processes, according to the release. And there will be a new integrated user experience portal for use by shipping and operations workers.

Management 184

Management Detroit User Experience Resources 184

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. We started out with a radical, mobile-first solution. .”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

JANUARY 27, 2020

N26, a mobile bank and a subsidiary of one of Europe’s fastest-growing financial startups, has announced that after five months of operation in the U.S., N26 said it has always been focused on creating an exceptional user experience. it has gained 250,000 customers, according to a release.

User Experience 141

User Experience ATM Mobile Branding 141

PYMNTS

JANUARY 28, 2021

Today, Curtsy has left its roots at Ole Miss and moved to California, where with the tailwind of $14 million in funding and the backing of Y Combinator , the company is refining its operations and looking to grow its target market. “So, Building The Brand. So, we think a lot about, like, ‘How can we truly be everything for everyone?’”

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

SEPTEMBER 30, 2020

Many consumers consider familiar payments brands like Google Pay and Amazon Pay to be a sign of trustworthiness, while others look at the overall quality of a site when deciding whether to buy from it. This leaves many in the dark about the specific steps they should take to optimize their operations for their particular circumstances.

Report 230

Report Retail United States Online 230

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. Xenon arc’s client list includes known brands in the materials industry.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

MARCH 9, 2020

That’s because headless commerce makes it easier for retailers and brands to get a holistic view of front end and back end user experience and tweak consumer-facing touchpoints and payment processes as needed.

Retail 208

Retail User Experience Study UX 208

PYMNTS

NOVEMBER 23, 2020

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. Smart machine algorithms have allowed food delivery times to be accelerated, while AI-enabled voice assistants are helping restaurants rapidly fulfill orders.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MARCH 26, 2020

They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Dig into that infrastructure, she said, and there can be a range of different vendors across core operations, mobile banking, online banking and payments processing. Davis told PYMNTS.

Community 247

Community Community Bank Mobile Cards 247

Insights on Business

APRIL 28, 2017

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

NOVEMBER 23, 2020

Even B2B payments now need to be delivered with a better user experience, and much work remains. In that usage, there were solutions that pulled ahead because of their user experience, because of their loveliness, because they [delivered] the intuitiveness that consumers or small businesses are looking for.”.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JANUARY 6, 2021

As he told Webster, in previous iterations, the RTP system SPEI operated only during certain hours of the day, but now is 24/7, and the focus has, in the past few years, been on payments that are smaller than 8,000 pesos — which puts the bank’s emphasis squarely on small value, high volume retail transactions. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

Cisco

OCTOBER 19, 2020

Some of the most representative messages were based on: Banking in Latin America: Its challenges and opportunities, mainly around cybersecurity and the digital experience. Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JUNE 16, 2017

Some of App Verify’s additional capabilities includes interactive SMS Applink Verification to deliver one-time passcodes to complete the account verification process, as well as custom branding capabilities to embed the user verification process within a new or existing mobile app.

Fraud 100

Fraud Cyber Security User Experience Security 100

PYMNTS

SEPTEMBER 9, 2019

One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. When a user wins a big amount, they want to be able to withdraw their winnings as quickly as possible. You have enormous brands and massive amounts of consumers involved.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

OCTOBER 10, 2019

The latest PYMNTS Order to Eat Tracker highlights how several major brands are embracing (or resisting) third-party delivery services, new models and new ordering solutions in an effort to win over customers. The virtual restaurant business model is becoming increasingly popular as technology improves the user experience.

Los Angeles 129

Los Angeles Branding Chicago User Experience 129

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. Because of this, the operational infrastructure needed to enter the game has pushed out many players. percent of the total retail spend by 2020 – that’s $4.058 trillion.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

SEPTEMBER 6, 2018

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Among others, J.Crew has joined the likes of Nike and Party City to become the latest brand to offer its products through the eCommerce site.

Branding 101

Branding Online Millennials Retail 101

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. They will want to see the predictive analytics of the bank’s AI-driven offers and experience tangible benefits beyond simple operational efficiency.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

OCTOBER 19, 2016

In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates. ContentSquare empowers brands to measure content performance, understand visitor intentions and explain consumer decisions when they do or do not purchase.

User Experience 100

User Experience Analytics Online Mobile 100

PYMNTS

NOVEMBER 13, 2018

All you have to do in the whole user experience is to find parking through voice recognition,” he said. Consumers’ increasing use of smart speakers and voice assistant technology makes it more likely that consumers will want to use the same tools and brands inside their vehicles, which in turn promotes seamless transactions.

Course 174

Course Software User Experience Technology 174

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Branding matters, too, especially when outsourcing.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

DECEMBER 10, 2018

Capital One made the headlines then – a genius move, many called it at that time, for an issuer that lacked demand in deposit accounts and had no other way to provide a debit-like offering that would make their brand sticky to consumers. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Companies need to partner with acquiring banks and a host of other vendors in the region, in addition to setting up a treasury operation for managing risk and keeping the business afloat.

User Experience 116

User Experience Payments Operations Strategy 116

Celent Banking

NOVEMBER 12, 2014

This could be the way forward for institutions that are struggling with adapting the existing operating model to digital financial services. Indeed some of them have already begun offering digital services through a separate digital brand. With new brands, and often new platforms, these banks are testing the digital model.

social media 232

social media Customer Experience Branding Mobile 232

PYMNTS

DECEMBER 11, 2017

The brand allows clients to pre-order complete looks immediately after runway shows — no waiting and no handwringing over the whims of department store buyers. The investment from Adrian Cheng will bolster that effort, particularly as the brand hones its focus on Asia more closely.

Branding 100

Branding Capital Retail User Experience 100

Gonzobanker

OCTOBER 6, 2023

Major vendors with multiple core solutions in their portfolios can turn off bank and credit union clients to the entire brand because of staff attrition, declining service levels, and a lack of product evolution in an aging zombie core division. Is your institution on a zombie or does your core have a long, healthy life outlook?

Strategy 97

Strategy System UX Tools 97

PYMNTS

MARCH 17, 2020

While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. A bright spot is also emerging for luxury brands as China recovers slowly. The luxury business is going the distance for COVID-19.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

JANUARY 15, 2019

Even so, QSR brands such as Taco Bell and Teriyaki Madness are doubling down on creating new ways for customers to place their orders in the digital age. Brands was buying 3 percent ownership stake in food delivery service Grubhub and was teaming up with the company to provide delivery from two of its brands.

Innovation 125

Innovation Mobile Management Branding 125

Cisco

DECEMBER 21, 2020

The issue is around providing that flexibility for the DevOps teams to experiment at scale as costs are kept in control, ensuring compliance is maintained and operationally the services are manageable, while assuring application performance is above par. How will you assure and secure user experience to any cloud from anywhere?

Customer Experience 99

Customer Experience Innovation Policies Security 99

Cisco

AUGUST 23, 2019

As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations. Similarly, the role of finance and leasing companies has evolved to focus on providing customers with a seamless omnichannel experience.

Industry 49

Industry User Experience Compliance Capital 49

PYMNTS

AUGUST 14, 2018

Plus, with Amazon increasingly invested in producing private-label goods of their own, there is for some retailers a concern that selling on Amazon puts them at risk of being in direct competition with an Amazon private-label brand down the line. And, as of last week, their ranks took on a new member, at least on a provisional basis.

Retail 100

Retail Branding Course US 100

PYMNTS

JANUARY 30, 2020

It goes without saying, perhaps, that for merchants, the brand is everything. And, as Webster noted, just as merchants strive to make sure their brands represent integrity, customer service and product quality, that same quest for integrity can influence merchants’ decisions about technology and service providers. The Partnerships.

Payments 143

Payments Software Management Technology 143

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52