Will Giving Brands A Voice Boost Conversation Commerce?
PYMNTS
FEBRUARY 25, 2020
While the concept of a brand having a “voice” is not a terribly new idea, before this month it was more metaphorical and mostly a synonym for “style.” As of a few weeks ago, however, Amazon announced that Polly is now taking its offering up a level, and allowing brands the opportunity to customize text-to-speech voices for their Alexa skills.
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