PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. DoorDash and Chowly , for instance, are partnering to provide restaurant brands of all sizes the opportunity to grow their business through offering delivery.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. Another one bites the dust. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

DECEMBER 27, 2016

Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics. Enova’s 2016 payment innovations were powered by our real-time predictive analytics and on-demand decision-making technology. Enova also avoids unnecessary ACH fees in this way.

Analytics 110

Analytics Innovation Payments eBook 110

Perficient

SEPTEMBER 26, 2022

Data and analytics remain key investment areas for insurance operations. This was evident with innovative applications for underwriting, customer service, and claims management. Shifting insurance distribution to meet the consumer where they choose to interact was a big focus at this year’s conference.

Data 275

Data Conference Analytics Industry 275

PYMNTS

NOVEMBER 6, 2018

It’s that time of the year: crowded airports, missed connections, maybe the surprise of an upgrade (to stretch out those legs after sitting all day in meetings or at a holiday gathering). Innovation Challenges. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S.

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

DECEMBER 31, 2020

As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. One is regulatory trends, where regulators are looking to increase competition in this field and drive innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. But digital arguably provided an even better story for the brand. Customer Patience.

Innovation 155

Innovation Mobile Trends Operations 155

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

DECEMBER 31, 2018

Ubiquitous smartphone use has changed the way consumers engage with brands. The most value a staff member can deliver to your customers, in terms of the interaction with your brand, is in the aisles, helping customers with their shopping experience. Lessons From the Early Days.

Innovation 150

Innovation Retail eBook Branding 150

PYMNTS

OCTOBER 23, 2019

By being more transparent with in-store technology, brands can help dispel some of the negative connotations around ‘push marketing.’ Beacons are small, battery-operated wireless devices that transmit Bluetooth signals to nearby smartphones,” explains another recent report. “In Related Innovation. New Beacon Growth.

Innovation 101

Innovation Mobile Retail Regional 101

Perficient

DECEMBER 4, 2020

In the midst of the pandemic, it is paramount to provide your customers with the most safest and convenient way to shop with your brand. Modern consumers hyper-adopt and hyper-abandon brands because many of the products they shop for are available at another retailer. Offering a loyalty program to your customers is necessary.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. But digital arguably provided an even better story for the brand. Customer Patience.

Innovation 100

Innovation Mobile Trends Operations 100

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. But digital arguably provided an even better story for the brand. Customer Patience.

Innovation 100

Innovation Mobile Trends Operations 100

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. Furthering the government’s vision of moving operations and infrastructure to the cloud, BDB wanted to host the entire core banking platform on a public cloud.

Innovation 78

Innovation Customer Experience Strategy Operations 78

Perficient

NOVEMBER 21, 2023

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. SEE MORE PEOPLE OF PERFICIENT   It’s no secret our success is because of our people.

Industry 221

Industry Conference Meeting Maine 221

PYMNTS

SEPTEMBER 27, 2019

Inspire Brands is poised to acquire Jimmy John’s for an undisclosed price in a deal that would make it the fourth-largest restaurant company in the country. Inspire’s long-term approach, culture of innovation and commitment to helping brands grow set it apart from the rest.”. In Other Brick-and-Mortar News. billion to $43.6

Branding 101

Branding Retail North Carolina Georgia 101

FICO

NOVEMBER 23, 2021

They will evaluate nominations based upon measurable improvement in key metrics; demonstrated use of best practices; project scale, depth and breadth; and innovative uses of technology. She has experience with consumer and business brands across fleet safety, education, media, telecommunications, and information services.

Meeting 52

Meeting Analytics Risk Management Management 52

PYMNTS

OCTOBER 6, 2020

The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began. Deep Dive: How Restaurants Are Meeting Customers’ Demands To Drive Revenue. Developments From The Order To Eat World. About The Tracker.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. Contactless payment innovation is underway at the nation’s CUs as the public shuns cash and even physical cards to lower the risks of infection. Around The Credit Union Landscape .

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

FEBRUARY 14, 2020

Brick-and-mortar retailers are opening smaller-scale locations packed with technology designed to meet the needs of shoppers in cities. The retailer said that “almost 90%” of the selections in the store were chosen to meet the needs of Mansion House customers. billion by 2024 from £18.5 billion last year per IGD.

Miami 130

Miami United States New York City Retail 130

Cisco

DECEMBER 21, 2020

And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. Streamline your operations: Will you be enabling developers to deploy infrastructure on demand? Multi-cloud Optimized Networks: How will you achieve common operations, policy, visibility, and performance across multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

MAY 13, 2020

But in this unprecedented environment, helping is more than simply making sure Paytronix’s partners have the technological capabilities to meet their customers’ basic expectations for omnichannel service and contactless payments. Continuing to engage with those customers has become critical to many brands’ survival.”.

Cards 251

Cards Branding Innovation Data 251

PYMNTS

OCTOBER 21, 2019

As Seedrs CEO Jeff Kelisky told Karen Webster in a recent discussion, while most people in 2009 took one look at the sputtering and shuddering economy, there was a whole class of innovators and entrepreneurs who didn’t see a nuclear wasteland where the economy used to be. They saw a greenfield waiting to be planted.

Innovation 131

Innovation Payments Apple Mobile 131

PYMNTS

DECEMBER 11, 2019

Kroger and Walgreens are expanding their partnership to create a new group purchasing organization (GPO) called the Retail Procurement Alliance, which will pool resources to cut costs and advance innovation, the companies said in a press release on Wednesday (Dec. and reinvent critical components of our sourcing practices.”

Resources 132

Resources Retail Kentucky Tennessee 132

PYMNTS

OCTOBER 1, 2020

It provides a performance score and benchmarks against industry best practices and provides customized recommendations to meet the challenge, Mastercard said. Six key elements are examined: business strategy, management and operations, growth and marketing, getting paid, making payments and protecting employees and customers.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

FEBRUARY 23, 2020

To offer expanded services as it pursues a digital innovation strategy of harnessing partnerships to provide an enhanced customer experience, Fifth Third is teaming with Fundation for small business loans. Companies that lack access to capital are not able to grow their operations or have had to cut their headcounts.

Customer Experience 130

Customer Experience Innovation Strategies Guidelines Meeting 130

FICO

JUNE 16, 2022

Meeting Debt Collection Challenges Amid a Squeeze on Income. Brand reputations were damaged. Omnichannel two-way digital dialogue was largely unproven in collections’ operations. We’re no longer in need of driving innovation. itelna Modernizes Operations With Debt Collection Optimization. Tue, 07/23/2019 - 04:13.

Meeting 52

Meeting Analytics Strategy Data 52

PYMNTS

DECEMBER 6, 2019

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. West recently spoke with PYMNTS about how the chain supports ordering innovations and examines customers’ preferences to improve future experiences. . “In Real Ingredients Meet AI.

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

JANUARY 24, 2020

It’s operational in the Middle East, Southeast Asia and India. Together, we have a unique opportunity to use Mastercard’s global presence and technology infrastructure to enhance our growth and enable us to meet the growing needs of customers in India and beyond.”. billion in 2021, and $52.5 billion by 2025.

Payments 152

Payments Innovation Study Meeting 152

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. Peapod Digital Labs will also oversee the local brand Peapod, which Ahold said is the country’s largest online grocery retailer. “We

Branding 100

Branding Innovation America Strategy 100

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JANUARY 16, 2019

The retailer bebe has launched a new online store and an enhanced customer loyalty program, partnering with Branded Online on both projects. In addition, the retailer has updated its loyalty program, clubbebe, which aims to boost its relationship with existing customers, while also enticing new shoppers to engage more with the brand.

Online 113

Online Branding Retail Customer Experience 113

PYMNTS

MAY 27, 2020

In addition, Stripe announced a partnership with JCB, Japan’s only international payment brand. A new engineering office in Tokyo has been opened to focus on building more features to meet the needs of Japanese businesses. The collaboration will allow businesses to accept payments from JCB’s 100 million cardholders.

San Francisco 130

San Francisco Online Innovation Apple 130

PYMNTS

SEPTEMBER 18, 2019

It’s an ongoing effort that has probably seen more failures than success stories, but that’s certainly not keeping people from betting on new innovations. Indeed, such technology is being used by retailers to better meet consumers on their own terms and platforms. It’s a great time to be transforming retail,” Levene said.

How To 176

How To New York City Retail Mobile 176

PYMNTS

JULY 7, 2020

More than just ensuring safety, this reduces [public transit operators’] operational costs incurred by their current ticketing systems.”. Integrations that would have likely taken years to get off the ground will become operational in a matter of months. Rapidly Meeting Global Demand. They can just tap and go.

Payments 169

Payments Training System Operations 169