BankNXT

NOVEMBER 17, 2017

A story about the humble bank card, and how they're still important, by Benedict Shegog of 11:FS. How to design a modern bank card on BankNXT. Why you should pay more attention to card designs.

How To 65

How To Cards User Experience UX 65

Gonzobanker

OCTOBER 6, 2023

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. Emerging third parties looking to grow market share may not invest in integrating with core solutions that have declining client bases. Legacy Tech Stacks. No New Partners. Are you somewhere in between?

Strategy 97

Strategy System UX Tools 97

Cisco

OCTOBER 19, 2020

Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service. Reinventing applications: How to connect application performance with the experience of the new digital consumer.

User Experience 71

User Experience America Security Digital Banking 71

NCR

SEPTEMBER 5, 2017

While expanding the set of rewards available through an online redemption store is one option for financial services brands, it’s also important to consider the role of offline, in-store engagement redemption solutions – as this mechanism for engagement is experiencing somewhat of a renaissance in popularity.

How To 45

How To User Experience Analysis US 45

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

OCTOBER 1, 2020

It’s a loyalty program overhaul that Visa and Novae say makes them the first to market with a working digital currency based on converted loyalty points. The reinvention [here is around] how to make a rewards program as liquid and as fluid possible to attract new customers and also continue to build loyalty with existing customers.

Apple 233

Apple Trends America Strategy 233

PYMNTS

MARCH 24, 2020

Now there are more dynamic choices for who and how to process using pre-written code that fits into the software. As you look at some of the smaller or midsize software platforms, they also want to have that same type of experience” as Uber, said Butler. moving into markets such as Canada, the U.K.,

Innovation 141

Innovation Payments Software Customer Experience 141

Perficient

AUGUST 30, 2022

Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Employing an Agile methodology to execute this project was extremely helpful when it came to determining how to best exhibit this product to customers and keeping the creation process organized.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

APRIL 2, 2020

The trouble, Kount ’s Chief Customer Experience Officer Rich Stuppy told PYMNTS in a recent conversation, lies in discerning a good customer from the fraudster who has stolen their payment credential, lifted their identity or taken over their account.

Fraud 152

Fraud Data Security User Experience 152

PYMNTS

JANUARY 3, 2017

Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added. Retail is a dog-eat-dog world, operating at times on the thinnest of margins.

Retail 137

Retail UX Cards Branding 137

PYMNTS

APRIL 28, 2016

Specifically, how to foster SMBs into its (free) Pages for businesses. As Sandberg pointed out, those Pages are free, easy to set up and offer the same user experience for the business owner as a personal page. This shows why Facebook is turning more and more toward its business and marketing audience to build its revenues.

Mobile 100

Mobile Tools United States User Experience 100

PYMNTS

SEPTEMBER 14, 2016

Like how to help retailers manage fraud to a nice round number — zero — which essentially (and overnight) puts back to their bottom lines the cost of sales that they once wrote off. Essentially, we’re talking about turning fraud from being a cost to becoming a revenue lift.

Fraud 100

Fraud Retail User Experience System 100

FirstInternet

OCTOBER 23, 2020

Whether you’re getting ready to open your business for the first time, or re opening after the economic lockdown, you – like many other business owners – are probably spending a lot of time trying to figure out how to reach potential customers… but where do you start? Generate a fast, simple user experience.

social media 66

social media Google User Experience Tools 66

Lars Markull

JULY 10, 2022

Xero, on the other hand, could (at the same time) allow users to create Xero branded accounts or cards for the benefit of creating separate virtual accounts for each client for easier reconciliation or cards for a better user experience (Embedded Banking). Financial product branding is critical.

Lending 83

Lending Branding Examples Regulation 83

PYMNTS

MARCH 20, 2017

At the time, we sought to fill what we saw as a gap in the market for a shopping destination geared specifically to men with a modern, design-focused aesthetic and who seek out one-of-a-kind items that tell a story or spark conversation. PYMNTS: When you first started, how did you go about building up both sides of your platform?

Mobile 101

Mobile Resources Retail US 101

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. Amazon started with zero customers, zero brand awareness and a very ugly website with a clunky user experience, by today’s standards. But consider this.

Retail 198

Retail Online Mobile Data 198

PYMNTS

DECEMBER 14, 2016

More than an opportunity to make heartwarming marketing materials, the partnership, according to Visa, allows two firms whose services naturally complement each other to work toward their mutual advantage. The modern customer expects a top-notch user experience. Okay, maybe not easy — but certainly attainable, Visa believes.

Online 100

Online Retail User Experience Data 100

PYMNTS

APRIL 19, 2017

Soul Machines’ development of emotionally fueled avatars is part of a recent wave that is spurring the development of the self-service software market, which is reportedly anticipated to grow from $4.47 billion in 2016 to $9.59 billion by 2021.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

JULY 2, 2018

Sometimes, Ghiotti noted, the idea is great, but they don’t have the right team in place to take it market. And sometimes, the idea is just too small, the problem it aims to solve is too rare or the market it seeks to help just isn’t dynamic enough – in short, it’s a company that has no chance of hitting scale as initially configured.

United States 102

United States Marketing User Experience Digital Banking 102

Lex Sokolin

SEPTEMBER 3, 2020

The venture capital games of embedded finance , open banking, PSD2 and API, all of these revolve around the premise that banks are behind on cloud technology and do not know how to package and deliver financial products to where they matter. Nobody has proven this out as well as Ant Financial. It is less a banking enablement software (i.e.,

blockchain 52

blockchain Software Capital Technology 52

South State Correspondent

APRIL 24, 2023

In addition, you can limit the tasks so that it only books using Open Table or Delta Airlines (using your login) or by giving it a list of brands to choose from. Self-Learning : The application learns, by itself, how to complete a task and can store and reference past history. Thus, it becomes more powerful with every use.

social media 195

social media Data Marketing Technology 195

Fintech Labs Insights

JANUARY 26, 2016

MX appointed Don MacDonald to lead marketing and branding efforts and develop marketing strategies to help bank clients enhance the account holder experience. MX presented at FinDEVr San Francisco 2015 on how to build an easy-to-maintain platform. PFM and banking software company MX recruited its first CMO today.

San Francisco 12

San Francisco Utah User Experience New York 12

NCR

SEPTEMBER 1, 2017

Many hugely successful companies and globally recognized brands have demonstrated what can be achieved when design is placed at the heart of how a business operates. We are using it to look at how to make a difference in people’s lives.” The case for design in business.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

PYMNTS

DECEMBER 21, 2016

From there, Kleckner, Evans and Webster had a free-wheeling conversation about how Delivery.com got off the ground and what’s next for this matchmaker. KW: Why did you decide to approach the hyperlocal market in this way? Merchants would start calling us asking about how to get onto the platform. What gave you the idea?

New York 100

New York US Online Marketing 100

PYMNTS

JUNE 27, 2016

It’s been nearly two years – 20 months to be precise — since it was launched after significant investments in engineering, marketing and promotion. Twenty months later, the Apple Pay story isn’t that consumers don’t know they can use Apple Pay, or whether the store they’re in accepts it, or that they aren’t sure how to use it.

Apple 165

Apple Mobile Cards Payments 165

FICO

JANUARY 7, 2021

Quickly understanding how to use and re-use these connected decision assets across the customer lifecycle will enable companies to rapidly build effective customer-facing programs and improve the return-on-decisions, while making those decisions transparent and explainable. Medical devices provide an obvious analog. by FICO.

Management 52

Management Analytics Strategy Data 52

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. One big question is the balance between Google’s brand and role in all of this, and the role of participating FIs. Google’s Aim.

Google 272

Google Fintech Payments Apple 272

William Mills

MAY 11, 2016

Credit HQ helps demonstrate to a small business how to start trading. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Branded version is available. ^KT. As a co-branding solution, it would work very well. Karl Falk (CEO).

Video 40

Video Mobile social media Analytics 40

Perficient

NOVEMBER 12, 2020

Digital agencies merged decades-old creative and marketing experience with emerging user experience and interactive technology expertise to accelerate the dot com boom and give countless brick and mortar companies their digital start. But, as brands commoditize digital offerings, creative is not enough.

How To 508

How To Branding Customer Experience Industry 508

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. Download the free report to see how Apple is revolutionizing the healthcare market and where it’s headed next. When Apple released the Health app, it immediately got into the hands of its users.

Apple 78

Apple Data Industry Study 78

PYMNTS

OCTOBER 13, 2020

In those markets, payments volumes have gone up by more than 40 percent, and values have gone up by more than 100 percent on those devices. The end user experience is critical, too, he said, and must be seamless. Moving Toward Modernity. Moinian of J.P.

Fintech 190

Fintech Payments Customer Experience Examples 190

PYMNTS

OCTOBER 16, 2017

Over the years, businesses specifically focused on providing consumers with rewards and cost savings for their shopping efforts have emerged across multiple brands. Another player in the market is Ibotta, a mobile app through which users snap photos of their purchases to redeem images for cash back rewards. Centralizing rewards.

Millennials 101

Millennials Branding Cards Retail 101

PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. “We’re at a really exciting time in financial services, where there are so many examples of fantastic innovation around the market,” he recently told PYMNTS. Some of them surround the issue of payments security.

Innovation 129

Innovation Security Innovation Strategies Data 129

FICO

JUNE 27, 2022

Study after study proves the value of positive client experience, offering us insight into what solutions and new technologies will make tangible difference to customers. For example, according to the PWS global research report, “ Experience is everything: Here’s how to get it right,”. Yet only 49% of U.S. Getting Started.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

PYMNTS

APRIL 23, 2018

Traditional acquirers are being marginalized by technology players that provide solutions — not just payments processing — to software platforms who want more control over the end-to-end payments experience for the merchants with which they do business. Disruptors Being Disrupted. Sometimes it helps to put things in context.

Retail 117

Retail Maine Lending Software 117

FICO

JUNE 8, 2023

This will allow for more regular communications with consumers that can empower brand retention and personalization. It also builds financing and servicing “stickiness,” and improves the consumer experience by allowing them to activate the features they want, and not use what they don’t want.

Data 52

Data Industry Examples Retail 52

PYMNTS

DECEMBER 30, 2016

Only a couple of years ago, it was solely a Chinese digital ecommerce event, largely unheard of in Western markets. The customer will interact with a brand multiple times before making the decision to purchase, rendering the final channel far less significant than the entire journey. A Data-Driven Payments Landscape.

Payments 131

Payments eBook Trends Big Data 131