PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. To learn more about what these trends portend for established brands and companies, download the report.

Retail 216

Retail Report Case Study Study 216

Perficient

JANUARY 13, 2021

Rabbior highlights the importance of understanding each unique capability of every marketplace type, “[With a marketplace], you go from running a retail store and the branding outside it to bringing all your wares to a flea market. Would you put up the same signs? Probably not.”. Conditional Promotional Factors.

Report 495

Report Leadership Branding Strategy 495

PYMNTS

OCTOBER 15, 2020

Herrick expects that ReplyBuy and Airship will create a holistic ecosystem, allowing retailers to use its engagement technology to acquire customers and then use conversational commerce to retain them and grow their value. The voice activation may come back with one brand or a few, as well as suggested websites or stores.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

JANUARY 12, 2020

Bowman noted that Tap to Phone leverages EMV’s underlying capabilities, the growing base of contactless cards in consumers’ wallets and the partnership with Samsung to allow sellers to tap into new retail sales opportunities, simply by downloading an app onto a mobile device they already use.

Retail 226

Retail Samsung Software Mobile 226

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. The move is one of several that Tilly’s has been pursuing recently to draw additional foot traffic in an era when, like many youth-focused retailers, it is seeing its sales constantly shifting online.

Video 248

Video Retail Innovation Trends 248

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

OCTOBER 31, 2018

However, AR is now rewriting the rules of the retail game. A growing number of retailers are leveraging the technology to entice customers with a “try before you buy” shopping experience, having already been adopted by several big names in retail, including the likes of Walmart and Target.

Retail 173

Retail Report social media Samsung 173

PYMNTS

JANUARY 19, 2021

Generation Venmo, some 65+ million consumers who have downloaded and used the app, according to the new data released Tuesday (Jan. Perhaps not surprisingly, Venmo users would like more of an opportunity to pay with Venmo more often in their shopping journey because it’s easy, convenient and from a brand they trust.

Retail 198

Retail social media Study Branding 198

PYMNTS

OCTOBER 16, 2018

Small menswear brands, even some that are considered to be medium or large, might face a challenge when it comes to marketing: How do they get in front of consumers? The idea is that brands don’t have to worry about competition or incentives to drive people to purchase their products. The Brand Experience.

Branding 169

Branding Online Las Vegas Los Angeles 169

PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JULY 31, 2018

In an effort to extend its brand beyond fabrics, Jo-Ann Stores has shortened the name of its brick-and-mortar stores. The locations, which were previously branded as Jo-Ann Fabrics, are now known as JOANN, AdWeek reported. “We

Branding 104

Branding Retail Video Mobile 104

PYMNTS

JUNE 9, 2017

In the early days of the Internet, brands and businesses knew they wanted to get online, but they just weren’t quite sure why, or how best to do it. In the early days, brand sites were ugly, clunky and not terribly useful. In the early days, brand sites were ugly, clunky and not terribly useful. Coming Customization.

Branding 101

Branding Mobile Retail Samsung 101

PYMNTS

SEPTEMBER 25, 2019

FinTech payments disruptor Klarna has announced the start of its “No drama, just Klarna” retail campaign in partnership with 13 brands in the U.K., shoppers downloaded the Klarna app. The “No drama, just Klarna” campaign features retail-branded artwork on buses, billboards and screens. billion post-money valuation.

Retail 108

Retail Fintech Branding Payments 108

PYMNTS

MARCH 25, 2020

It’s defining that “need and want” that will determine how eCommerce retailers go to market and will predict what level of spend they expect to see. At least 90 non-essential nationwide retailers have temporarily gone dark , and most of them are trying to get consumers to go online to shop. have temporarily shut their doors.

Retail 122

Retail Online Study Survey 122

PYMNTS

FEBRUARY 20, 2020

One gets the feeling that the run in a new store in Dubai might be something of a test drive for the global brand that has spent much of the last several years working overtime to update its largely brick-and-mortar operations for an increasingly omnichannel world. The big question, of course, is will it work?

Retail 187

Retail Google Course Mobile 187

PYMNTS

APRIL 30, 2018

Brands and retailers face a dilemma then: How do companies reach consumers through their phones? As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. The Platform.

Retail 118

Retail Branding Customer Experience Knowledge Base 118

PYMNTS

SEPTEMBER 27, 2017

RIP retail. In a recent whitepaper, the firm noted that brick-and-mortar retailers face — and certainly feel — more pressure than ever to keep stores humming as centers of commerce. After all, over 90 percent of retail sales are still done in physical stores. Where Amazon treads, retailers tremble. Or, maybe not.

Retail 104

Retail Branding Online Examples 104

PYMNTS

JUNE 25, 2018

But beautiful produce, nibbles and cool playlists aside, over the course of those 17 years I’ve shopped at Whole Foods, I never downloaded their app. Since Saturday, the Whole Foods app has found a new place on my home screen, even though to get the Prime discounts, I didn’t have to download it. Priming the Pump for Convenience.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. Look for more innovation and disruption in this area of retail in the months to come.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

JANUARY 6, 2017

Koupon is a mobile offer platform and redemption network, powering offers for over 43,000 retailers and the world’s largest CPG brands. Its reach, patented offer delivery and security technology, Koupon helps brands and retailers drive sales by targeting consumers and delivering offers when consumers are ready to buy.

Retail 109

Retail Data Mobile Branding 109

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Below, PYMNTS rounds up the top trends of the year and sheds light on how retailers are tapping into mobile apps to make the shopping experience more convenient and less time consuming for shoppers. Apps As Mobile Ordering Tools.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

JULY 22, 2016

So, how can you get your hands on the newest and hottest pair of Warby Parker shades — a “head-turning Haskell in Crystal, now with new silver mirrored lenses” that’s retailing for $95? Nope, you won’t be able to purchase them at WarbyParker.com or anywhere on the hip eyewear purveyor’s burgeoning list of brick-and-mortar retail stores.

Branding 100

Branding social media Video Retail 100

PYMNTS

MAY 15, 2020

Attorneys for Amazon say once customers download the faux Amazon-branded apps they were prompted to contact a customer support number and “could be charged $150 for useless protection plans.”. Amazon provides Alexa device setup at no cost through its own Alexa mobile app.

Seattle 241

Seattle Washington Software Branding 241

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. It’s not a separate app to download or service to sign-up for — it works through the mobile banking app a user has.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

DECEMBER 7, 2017

The death of retail — of the brick-and-mortar kind — is nowhere, really, in sight, even as some might say the physical shopping experience is losing its spark. But it helps to take the pulse and temperature from time to time to gauge retail’s health. Skava says that physical stores are evolving, not dying. Yatskan queried.

Retail 101

Retail Branding Customer Experience Online 101

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I Have other retailers signed on with the service? We’re not trying to be Whole Foods.

Retail 130

Retail San Francisco Technology Data 130

PYMNTS

MARCH 17, 2017

Sometimes all it takes is a new way of looking at things to open up a world of possibilities — at least, that’s what retailers investing in augmented reality (AR) and virtual reality (VR) believe. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102

PYMNTS

MARCH 16, 2017

This is especially true for retailers, as companies from around the omnichannel space look to appeal to customers by adding the tech to their stores and mobile apps. Meanwhile, clothing retailer H&M is layering data into its design process. About the Tracker.

Retail 104

Retail Charlotte Tools Analysis 104

PYMNTS

APRIL 4, 2019

About six in 10 consumers have said they would be open to banking with non-FIs if they could — especially with big-name brands like Amazon , PayPal and Walmart. Younger consumers, as it turns out, are particularly open to receiving financial services from retail merchants and FinTech firms. In the Where Will We Bank Next?

Survey 168

Survey Branding Retail Fintech 168

PYMNTS

FEBRUARY 7, 2020

Both payment providers and retailers must come up with new ways to engineer the loyalty of shoppers, with multiple options and ways to interact with brands. In the latest Buy Now, Pay Later Tracker , PYMNTS examines how BNPL solutions are growing and expanding in retail worldwide, for both in-store and online shopping.

Industry 167

Industry Millennials Retail Mobile 167

PYMNTS

MAY 18, 2018

And, according to research inside the latest Omni Usage Index , mobile applications and features have become particularly crucial in the health and beauty retail business. Consumers gave retailers an omnichannel satisfaction score of just 37.9 Large format retailers received a score of 36.4 out of 100). out of 100).

Retail 130

Retail Mobile Data Industry 130

PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online.

Online 248

Online Data Retail Survey 248

PYMNTS

JUNE 13, 2016

There once was a time when recurring charges for a regular retail purchase were only copacetic in consumers’ eyes as a way to pay down a big-ticket item over time or the accepted retainer for high-priced fashion and design consultants. Now, however, the subscription model for retail is as normal as the one-off transaction.

Retail 100

Retail Mobile Apple Policies 100

PYMNTS

JUNE 15, 2020

It’s the digital shift taking place among retailers who are trying to play catch up with consumers by pulling resources away from brick-and-mortar investments and stacking them against digital infrastructure and capabilities. For the best example of retail’s digital shift, look to Inditex and its key brand Zara.

Retail 154

Retail Branding Online Mobile 154

PYMNTS

OCTOBER 8, 2020

Merchants and consumers alike are placing greater emphasis on digital connectivity during the pandemic, prompting retailers to support swift and smooth onboarding processes that appeal to new users. This could also enable retailers to distinguish themselves from the numerous businesses battling for customers online, he said. .

Security 208

Security Branding Retail Fraud 208