PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. To learn more about what these trends portend for established brands and companies, download the report.

Retail 216

Retail Report Case Study Study 216

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. The move is one of several that Tilly’s has been pursuing recently to draw additional foot traffic in an era when, like many youth-focused retailers, it is seeing its sales constantly shifting online.

Video 248

Video Retail Innovation Trends 248

PYMNTS

JANUARY 19, 2021

Generation Venmo, some 65+ million consumers who have downloaded and used the app, according to the new data released Tuesday (Jan. Sixty-five percent of Venmo customers claimed to have increased their online purchasing behavior during the pandemic period, at the same time they have reduced their in-store shopping habits.

Retail 198

Retail social media Study Branding 198

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

MARCH 25, 2020

percent shop online more often. More affluent consumers seem focused on avoiding public spaces, instead going online to buy what they need and want. It’s defining that “need and want” that will determine how eCommerce retailers go to market and will predict what level of spend they expect to see. The PYMNTS study found that 28.3

Retail 122

Retail Online Study Survey 122

PYMNTS

OCTOBER 20, 2017

But, according to Randy Shuken, founder and CEO of Qüero — a high-fashion, handmade footwear and clothing retailer — when it comes to products like clothes and shoes, customers often want to see, feel and try on products. These [pop-up shops] give customers a sense of security that they will get what they paid for.”. Finding a Virtual Fit.

Online 100

Online Branding Los Angeles Miami 100

PYMNTS

MAY 24, 2019

Consumers download an app to start their shopping experience, which Hertel said was built to make it “super fun, easy and simple to buy glasses” for families. When she realized there wasn’t a great solution, she decided to find one.

Branding 134

Branding Online Mobile Ohio 134

PYMNTS

JULY 31, 2018

In an effort to extend its brand beyond fabrics, Jo-Ann Stores has shortened the name of its brick-and-mortar stores. The locations, which were previously branded as Jo-Ann Fabrics, are now known as JOANN, AdWeek reported. “We In 2017, Jo-Ann acquired subscription-based online video provider Creativebug for an undisclosed sum.

Branding 104

Branding Retail Video Mobile 104

PYMNTS

JUNE 9, 2017

In the early days of the Internet, brands and businesses knew they wanted to get online, but they just weren’t quite sure why, or how best to do it. In the early days, brand sites were ugly, clunky and not terribly useful. In the early days, brand sites were ugly, clunky and not terribly useful. Coming Customization.

Branding 101

Branding Mobile Retail Samsung 101

PYMNTS

DECEMBER 17, 2020

Digital fraud is a long-running problem for merchants, retailers, banks and businesses of all types. United Kingdom retailers saw the equivalent of €706 million ($827 million) in card fraud losses in 2019, for example, and the pandemic is expected to add to these woes as it pushes more retail shopping online.

Fraud 255

Fraud Online Retail Examples 255

PYMNTS

SEPTEMBER 27, 2017

RIP retail. In a recent whitepaper, the firm noted that brick-and-mortar retailers face — and certainly feel — more pressure than ever to keep stores humming as centers of commerce. After all, over 90 percent of retail sales are still done in physical stores. Where Amazon treads, retailers tremble. Or, maybe not.

Retail 104

Retail Branding Online Examples 104

PYMNTS

JUNE 25, 2018

Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. But beautiful produce, nibbles and cool playlists aside, over the course of those 17 years I’ve shopped at Whole Foods, I never downloaded their app.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

FEBRUARY 7, 2020

Both payment providers and retailers must come up with new ways to engineer the loyalty of shoppers, with multiple options and ways to interact with brands. In the latest Buy Now, Pay Later Tracker , PYMNTS examines how BNPL solutions are growing and expanding in retail worldwide, for both in-store and online shopping.

Industry 167

Industry Millennials Retail Mobile 167

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. 14, Reuters reported about a week ago. 14, Reuters reported about a week ago.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

MAY 15, 2020

Attorneys for Amazon say once customers download the faux Amazon-branded apps they were prompted to contact a customer support number and “could be charged $150 for useless protection plans.”. Amazon provides Alexa device setup at no cost through its own Alexa mobile app.

Seattle 241

Seattle Washington Software Branding 241

PYMNTS

JUNE 15, 2020

It’s the digital shift taking place among retailers who are trying to play catch up with consumers by pulling resources away from brick-and-mortar investments and stacking them against digital infrastructure and capabilities. For the best example of retail’s digital shift, look to Inditex and its key brand Zara.

Retail 154

Retail Branding Online Mobile 154

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. PbBa is designed to work with the security of a consumer’s own bank.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

JANUARY 6, 2017

Koupon is a mobile offer platform and redemption network, powering offers for over 43,000 retailers and the world’s largest CPG brands. Its reach, patented offer delivery and security technology, Koupon helps brands and retailers drive sales by targeting consumers and delivering offers when consumers are ready to buy.

Retail 109

Retail Data Mobile Branding 109

PYMNTS

JANUARY 7, 2021

We are seeing a deepening level of recognition and engagement from our customers, including the more than 2 million new online customers in the third quarter.”. 28, rose 77 percent across all of the company’s brands, including 94 percent growth at its flagship Bed Bath & Beyond chain.

Branding 205

Branding Retail Online Customer Experience 205

PYMNTS

MARCH 17, 2017

Sometimes all it takes is a new way of looking at things to open up a world of possibilities — at least, that’s what retailers investing in augmented reality (AR) and virtual reality (VR) believe. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided. The only question is: What do retailers have to do to win them over?

Report 230

Report Retail United States Online 230

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Below, PYMNTS rounds up the top trends of the year and sheds light on how retailers are tapping into mobile apps to make the shopping experience more convenient and less time consuming for shoppers. Apps As Mobile Ordering Tools. Apps At The Pump.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

JANUARY 8, 2019

With the holiday shopping season in the rear view, retailers across the globe are tallying up their wins and losses. While the holiday retail rush meant big gains for some retailers, it also came with an influx of fraud, both in-store and online, as fraudsters took advantage of a high-pace, high-volume period of transactions.

Fraud 166

Fraud Retail Security Branding 166

PYMNTS

OCTOBER 8, 2020

Merchants and consumers alike are placing greater emphasis on digital connectivity during the pandemic, prompting retailers to support swift and smooth onboarding processes that appeal to new users. This could also enable retailers to distinguish themselves from the numerous businesses battling for customers online, he said. .

Security 208

Security Branding Retail Fraud 208

CB Insights

AUGUST 16, 2018

Download the whole 58-page report on surviving the retail apocalypse. With Amazon and digitally native brands, how can retailers survive? Download the entire free report to see how. H&M, for one, posted flat sales growth during the first half of the year, and has over $4B of unsold clothes piling up.

Branding 36

Branding Online Retail Report 36

PYMNTS

MARCH 16, 2017

This is especially true for retailers, as companies from around the omnichannel space look to appeal to customers by adding the tech to their stores and mobile apps. Similarly, in an effort to help customers better preview their purchases, online beauty platform Perfect Corp. About the Tracker.

Retail 104

Retail Charlotte Tools Analysis 104

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. percent for online and 1.4 percent) compared to the top 30 merchants (0.8

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

JUNE 13, 2016

There once was a time when recurring charges for a regular retail purchase were only copacetic in consumers’ eyes as a way to pay down a big-ticket item over time or the accepted retainer for high-priced fashion and design consultants. Now, however, the subscription model for retail is as normal as the one-off transaction.

Retail 100

Retail Mobile Apple Policies 100

PYMNTS

AUGUST 18, 2017

Despite years of revenue reports indicating that online stores had become vital lifelines for retailers in every segment from furniture to fashion — accounting for more than 10 percent of retail purchases, and bringing in more than $105 billion in the first quarter of 2017 alone — some businesses have resisted selling their inventory online.

Online 100

Online Retail Alabama United States 100

PYMNTS

MAY 22, 2020

We are now seeing women fashion shoppers get more comfortable buying online, and with The Yes and other new apps and services, it gets easier and more fun. The trend to buy online has continued to grow every year since 2000 but we are clearly seeing the acceleration of that trend. Then this pandemic hit.

Branding 132

Branding Trends Online Retail 132

PYMNTS

MAY 18, 2018

And, according to research inside the latest Omni Usage Index , mobile applications and features have become particularly crucial in the health and beauty retail business. Consumers gave retailers an omnichannel satisfaction score of just 37.9 Large format retailers received a score of 36.4 out of 100). About the Index .

Retail 130

Retail Mobile Data Industry 130

Perficient

NOVEMBER 17, 2020

At the same time, Covid-19 presents opportunities for business leaders in the banking industry and beyond to develop strategies and branding that will define their future, as distinct market forces and customer behaviors will certainly emerge in the “new normal.” Mobile end-to-end account opening is one of those areas. Banks have seen a 14.5%

Mobile 294

Mobile Online Conference Customer Experience 294

PYMNTS

AUGUST 9, 2017

But, while more consumers are heading to mobile retail channels, the personal experience and ability to touch and preview items in-person offered by physical stores still holds allure for roughly 70 percent of shoppers. People aren’t [going] online anymore — they’re online all day,” Schambach said. Making Mobile Experiential.

Mobile 110

Mobile Retail Metro Online 110

PYMNTS

SEPTEMBER 11, 2019

Google’s online shopping service, Google Express, is shuttering in a few weeks and its features are going to merge with a new version of Google Shopping, according to a report by TechCrunch. Google said it was going to close the brand and redesign the way it handles online shopping.

Google 111

Google Branding Online Retail 111

PYMNTS

OCTOBER 19, 2017

Customers are increasingly making purchases online and making decisions based on shipping – namely, how fast and how cheaply a retailer can get products to their doors. Building An Online Brand In Real Life. To read the full story, download the report below. But what can merchants do when shipping can’t be sped up?

Trends 134

Trends Retail Online Report 134

PYMNTS

NOVEMBER 19, 2020

In a press release , the company said it aims to provide its customers with the “fastest same-day retail pickup offering available today.” Customers can shop online or using a revamped mobile app for “health and wellness items, and then pick them up in the store, curbside or at the drive-thru in as little as 30 minutes,” per the release.

Puerto Rico 169

Puerto Rico Virgin Islands Illinois Mobile 169