PYMNTS

SEPTEMBER 17, 2020

But: The bank is keeping an eye on the experiences and progress of other nations, and still is researching its own technological and “policy implications” of wholesale forms of CBDC. Separately, of course, the People’s Bank of China (PBOC) has said that a test of a CBDC rests with small retail transactions — not large-volume transactions.

Policies 181

Policies Boston Examples ATM 181

PYMNTS

OCTOBER 31, 2016

From loyalty to inventory management and data to omnicommerce strategy, there’s no shortage of available features and options for retailers looking to upgrade to full-service payments solutions. Even after a retailer does find a suitable option, integrating the system into their operations can be a challenge.

Payments 100

Payments Boston Retail System 100

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 108

blockchain Boston US Customer Experience 108

PYMNTS

OCTOBER 16, 2019

Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.

blockchain 100

blockchain Boston US Customer Experience 100

PYMNTS

OCTOBER 18, 2016

ImageSurge, a Boston-based unattended retail service provider, is looking to change the way consumers window shop. Here’s a preview: So far, Alshine said, imageSurge has been adopted by more than 150 retail storefronts and dozens of real estate companies throughout the U.S. ” Around the Unattended Retail world.

Retail 100

Retail Boston Mobile Technology 100

PYMNTS

JANUARY 22, 2019

According to a report in USA Today , Starbucks is rolling out the delivery expansion in San Francisco on Tuesday (January 22) and will extend it into Boston, Chicago, Los Angeles, New York, and Washington D.C. Starbucks is adding more cities to its delivery network via a partnership with Uber Eats. during the next few weeks.

Los Angeles 144

Los Angeles San Francisco Miami Boston 144

PYMNTS

AUGUST 24, 2019

CenturyLink Field, home of the Seattle Seahawks , was the first NFL stadium to adopt the technology. According to Zach Hensley, vice president of operations and guest experiences for the Seahawks and CenturyLink Field, these services are changing how fans experience live games and boosting their overall enjoyment.

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

SEPTEMBER 30, 2016

Cosi, the Boston-based sandwich chain renowned for its flatbread sandwiches, filed for bankruptcy in a Boston courtroom. Cosi operated 74 company-owned restaurants and 31 franchised restaurants in 15 states at the time of filing. “Without technology, this industry is not going to move much further.”

Boston 100

Boston Retail Nebraska Study 100

PYMNTS

SEPTEMBER 27, 2017

We all want to know what ‘it’ is it in our technology, our clothes and our personal lives.”. But despite the general interest in the area, the conversations around innovation and what’s next in technology isn’t always directed at women, or particularly tailored to their interests. And physical.

Groups 158

Groups Las Vegas Retail Branding 158

PYMNTS

OCTOBER 12, 2020

When asked, fear of crowds surfaced as consumers’ primary reason for preferring to carry on with digital-first experiences when it comes to shopping for groceries (57 percent), purchasing retail products (52 percent) and even ordering food from restaurants (45 percent). The SMB Pinch. The Power of Persistence.

Retail 220

Retail Study Report Boston 220

PYMNTS

OCTOBER 2, 2017

In retail news, home goods eTailer Wayfair announced Friday (Sept. Currently available in 10 retail markets — including Atlanta, Boston, Chicago, Dallas, New York City and San Francisco, among others — Chain Store Age reports the new feature will “transform what is considered a time-consuming, even frustrating, process.”

San Francisco 101

San Francisco New York City Cleveland Detroit 101

PYMNTS

JULY 30, 2019

The company’s technology was in place at 700 of the company’s stores in the quarter that was most recent. Mobile doesn’t just mean apps – order-ahead technology is also increasingly being integrated into cars, and the rise in mobile ordering is affecting restaurants themselves. Mobile-Order Ahead. In fact, 91.4

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

SEPTEMBER 22, 2017

Finally, not every retailer can be Amazon, but they can all learn something from the eCommerce giant – here’s what. The Hilton hotel chain is now allowing its customers to redeem their Hilton Honors rewards points via Amazon, making it the first hotel operator to offer such an ability. Prime Pharma? Making The Honors Roll.

Strategy 102

Strategy Los Angeles Retail Google 102

PYMNTS

FEBRUARY 22, 2017

In a twist on contemporary retail trends toward online channels, consumers still largely prefer to return in-store. One logistics technology startup is working to solve the problem of physical returns for digital retailers. If all’s well, Happy Returns signals the retailer to refund the customer. “We’re

Los Angeles 107

Los Angeles San Francisco Retail New York City 107

PYMNTS

JANUARY 25, 2019

In a recent trend, eCommerce mattress brands have been moving into the world of brick-and-mortar retail by opening their own stores and pop-up shops to help let customers test-drive their products in real life. 22) before reportedly extending the service into Boston and New York, among other cities.

Apple 109

Apple Branding San Francisco New York City 109

PYMNTS

JUNE 9, 2017

That retail is changing rapidly — and that many of its oldest and most established players are struggling to keep pace — is not much of a surprise these days. Everyone knows retailers are in trouble — at this point, the whole market knows it. And retailers also know they have a problem,” said Arish Ali, CEO of Skava.

Retail 116

Retail Mobile Miami Marketing 116

CB Insights

SEPTEMBER 6, 2017

As internet retailers are expanding their operations into brick-and-mortar operations (think Warby Parker, Argent, Bonobos, and BaubleBar ), venture capitalists are also investing in “physical-first” startups focused on creating new brick-and-mortar business models. New Frontiers in Retail Tech. RESTAURANTS.

Maine 70

Maine Capital Rhode Island DC 70

PYMNTS

AUGUST 7, 2020

The most recent details on FedNow come roughly a year after the central bank announced its plans to build and operate real-time rails. As for cost of implementation, George said that while the “cost issue is important, we don’t have a number right now because we are still in the process of setting our technology strategy.”.

America 189

America Kansas City Payments Kansas 189

PYMNTS

FEBRUARY 4, 2019

Fostering this growth means enabling food truck operators to quickly accept customers’ payments as they dish out food and friendly service. Merchants must ensure their mPOS offerings seamlessly operate alongside existing fixed solutions. Frosty Ice Cream has deployed soft-serve trucks in the Boston area since 1958.

Massachusetts 100

Massachusetts Boston Cards Operations 100

PYMNTS

JANUARY 17, 2020

That matters because as time goes by and existing cities become prohibitively expensive — think San Francisco, New York City and Los Angeles, with Chicago, Boston and other areas not far behind — many younger, well-educated consumers are making moves to exurban or even rural areas, or smaller cities. communities. Government Efforts.

Payments 131

Payments Los Angeles San Francisco New York City 131

Celent Banking

JANUARY 20, 2017

Ongoing innovation in banking technology is clearly beginning to pay off, and we’ve been privileged to learn an immense amount from all of the financial institutions that took the time to tell us about their how they’ve been using technology and innovation to serve customers better, become more efficient, and mitigate risk.

Case Study 100

Case Study Boston Innovation Massachusetts 100

PYMNTS

APRIL 27, 2018

Achieving those mission-critical seconds has never had more options, with the QSR industry in the midst of enjoying a boom in new technologies that promise to reduce wait times while boosting food quality and customer service. The restaurant, Spyce , is set to open this spring in central Boston.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

AUGUST 22, 2018

In fact, in its founding days back in 2002, Wayfair fit comfortably in the spare bedroom of Conine’s Boston-area home. As of now, the firm is looking to branch out from its Copley Place headquarters in downtown Boston and into a neighboring building that reportedly has enough space to accommodate it. Doubling Down On Tech.

Boston 100

Boston Online Data Retail 100

PYMNTS

JUNE 8, 2017

Tripodes has more than 15 years of franchising experience with Boston Restaurant & Sports Bar, Bojangles and Moe’s Southwest Grill, among others. Furthermore, the corporate stores will serve as a trial run for new ideas in restaurant technology and operational flow to increase efficiency.

Fort Worth 100

Fort Worth Dallas Georgia Atlanta 100

PYMNTS

FEBRUARY 12, 2018

Put on a Retail Happy Face. Yup, physical retail is doing just fine — despite all the talk of doom and gloom. Yet, according to Fung Global Retail & Technology, 6,985 stores closed in 2017 , up 229 percent from 2016, and well above the number of stores which closed in the year that started physical retail’s death spiral: 2008.

Big Data 135

Big Data Data Retail Marketing 135

PYMNTS

JULY 20, 2017

Boston-based Drizly , which raised more than $35 million, has a foothold in 70 cities and a stated ambition to be the “Amazon of Alcohol.” “Our customer purchase frequency and retention far exceed not only the other players in the space, but also the traditional brick-and-mortar operators as well,” Vaughn said.

New York 100

New York Operations Retail Boston 100

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

Celent Banking

FEBRUARY 1, 2017

The second type is a completely separate brand ring-fenced under a different technology stack, operating under the umbrella of the parent organization but effectively a separate entity. AI and bot technology : Bursting out of the gate in 2015/16, Banks have begun a mad dash towards AI and other bot technologies.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

PYMNTS

MARCH 11, 2016

The Goldfish team will work out of Target’s tech office in Sunnyvale, California, under West Stringfellow — one of three entrepreneurs in residence who joined up with Target last year to help drive the firm’s latter-day efforts at innovation and out-of-the-box retail thinking. The long game involves spending as much as $2.5

Retail 100

Retail San Francisco California Minneapolis 100

PYMNTS

JUNE 6, 2018

We’re always open to partnerships where it makes sense for our business, and will look to partner or invest in the right company that enables Grab to expand our business quickly, explore new technologies and build new capabilities.”. Cargo works informally with Lyft and Uber in the U.S., and this is its first international collaboration.

Minneapolis 101

Minneapolis Boston Chicago New York 101

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. percent of all retail sales. consumers — 47.2 Share of U.S.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

DECEMBER 1, 2016

Boston-based company Cybric is a relative newcomer on the cybersecurity scene, but it’s re-envisioning how developers test the security of their applications. “If What Cybric’s Continuous Security-as-a-Service platform does is to merge development, security and operations into one process — DevSecOps, if you will. “We

Security 100

Security Boston Operations Innovation 100

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Rumors had Walmart wanting to buy Blue Apron — the retail chain, after all, was and still is engaged in an existential struggle with Amazon, and was trying to pump up its eCommerce offerings.

Industry 110

Industry social media New York City Retail 110

PYMNTS

OCTOBER 20, 2018

The traditional gift for a ninth anniversary is pottery, and our offices are in Boston – but, you know, no pressure.). No matter how good the technology you built is, payments is hard. When we started Square, the hardware, the servers, the technology was working in three weeks. Really hard. The product isn’t the point.

Innovation 177

Innovation Payments Cards Retail 177

Abrigo

JULY 25, 2023

FedNow will operate around the clock every day of the year, so fraudsters can try to push through fraudulent transactions at any time. Involve the right people at the bank or credit union to create a retail solution tailored for your risk tolerance and your customers or members. Talk to your technology partners.

Fraud 195

Fraud Payments Security Resources 195

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. But in today’s world of proliferating digital devices and communication options, customer contact centers, once operating primarily as telephone switchboards, are turning into full-service and multichannel communication hubs. By Phil Britt.

Community Bank 70

Community Bank Community Operations Retail 70

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Rumors had Walmart wanting to buy Blue Apron – the retail chain, after all, was and still is engaged in an existential struggle with Amazon, and was trying to pump up its eCommerce offerings.

Industry 100

Industry social media New York City Retail 100