PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Travel platforms are enabling more online bookings than ever, and 83 percent of U.S. Merchants Need To Rethink Booking.

Industry 168

Industry New York City Online Security 168

PYMNTS

FEBRUARY 27, 2018

The latest report from eNett International , “ It Pays To Know: Fraud In Travel Payments ,” warns that payments fraud is plaguing the global travel space, though, in this case, the issue is imbedded deep within the travel supply chain itself. More than a third said receiving online payments is their riskiest process.

Fraud 104

Fraud Marketing Payments Analysis 104

PYMNTS

FEBRUARY 21, 2020

Some consumers may wish to travel with their pets or book a room that accommodates their disabilities, for example, while others may want to ensure that the homeshares they are renting are LGBTQ-friendly before finalizing their itineraries. The other key factor is security. The Security Factor .

Security 225

Security Fraud Examples Payments 225

PYMNTS

MAY 10, 2019

Following a claim of fraud by a short seller, shares in eCommerce firm Jumia fell by almost 25 percent by midday New York time on Friday (May 10) and traded at $20.30 Some of the brands in its lineup encompass travel booking service Jumia Flights, online takeout service Jumia Food and classified services Jumia Deals.

Fraud 124

Fraud New York Report Security 124

PYMNTS

JANUARY 8, 2020

In a new PYMNTS interview, Karen Webster talked with Yinglian Xie, CEO and co-founder of DataVisor , about some of the new trends in fraud, and why the travel industry is a big target for increasingly sophisticated criminals. Fraud Types. Broader Costs.

Fraud 136

Fraud Online Trends Industry 136

PYMNTS

APRIL 25, 2019

Security and the Homesharing Platform. Trust is essential when it comes to online booking, and if homesharing platforms can’t engineer that trust among its users, they won’t be able to compete. Tenants are also given relocation options if their accommodations don’t match what they saw online, Monteiro said.

Security 100

Security Data Regulation Mobile 100

PYMNTS

JULY 10, 2019

Digital platforms facilitate everything from online shopping to ridesharing to booking a hotel. These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. Only chargebacks are factored in by more (87.2

Fraud 140

Fraud Strategy Study Comparison 140

PYMNTS

JULY 3, 2017

Even in the quiet seasons, the online travel market is susceptible to the trade winds, and they don’t always blow in agents’ favor. But what hurts a business (especially a small one) more than an October snowstorm is when online fraudsters use CNP transactions to steal their services. The Rise of CNP Fraud.

Online 112

Online Payments Fraud Cards 112

PYMNTS

JUNE 30, 2020

Virtual cards help sidestep the problem of navigating a mire of bank guarantees an online travel agency might have to do. However, problems like high costs, fraud risk and manual work taking time away from other tasks still exist.

Payments 198

Payments Fraud Cards Data 198

PYMNTS

MARCH 5, 2019

The executive said that among the most important factors in both sides of the relationship – that is, travelers and home owners – are “trust, protection and reliability,” noting that “every traveler should trust that their payment is secure, and every homeowner should feel confident that they receive payments on time.”.

Regional 148

Regional Mobile Security Fraud 148

FICO

NOVEMBER 15, 2021

This week is International Fraud Awareness Week — but every week is Fraud Awareness Week for FICO, as we focus on helping banks and other financial institutions worldwide detect and manage fraud. Fraud is a big burden for such organizations but there are of course other victims – people just like you and me.

Fraud 105

Fraud Course Examples US 105

PYMNTS

SEPTEMBER 15, 2020

Trust is essential for consumers booking a stay at an Airbnb or a Lyft to the airport. They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

SEPTEMBER 6, 2019

Unscrupulous practices can tarnish a brand that acts as an online marketplace facilitator. Verifying Digital Identity In The Sharing Economy , PYMNTS examines how consumers use sharing economy platforms in their everyday lives and how those platforms are taking measures to defend against digital fraud and identity theft.

Security 125

Security Data Online Regulation 125

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8 FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

AUGUST 1, 2019

Stitch Fix Kids , for example, sends out a selection of kids’ clothing each month, while GiftLit focuses on curated children’s books. Such boxes represent a small segment of the broader subscription market, but they face the same challenges, including fraud attempts like card-and-wallet tests and account takeovers (ATOs).

Security 108

Security Cards Fraud Survey 108

PYMNTS

DECEMBER 12, 2019

Players in the sharing economy must contend with an increasingly complex online payments ecosystem as they move into new regions and attract participants to their platforms. Fraud, Payment Regulations Are Affecting Seamless Payments. Outdoorsy users looking to rent their RVs list them on the online platform for local renters to book.

Payments 137

Payments Fraud Regulation Innovation 137

PYMNTS

AUGUST 7, 2019

million Americans hitch rides through ridesharing offerings like Uber or Lyft , for example, and 41 million book travel or accommodations with homesharing services like Airbnb or Hotels.com. Unfortunately, many sharing economy platforms’ verification and authentication processes are poorly equipped to combat the growing risk of fraud.

Report 182

Report Fraud Survey User Experience 182

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Heck, yeah!”. Digital Progress. The progress is easy to see.

How To 144

How To Fraud Online Mobile 144

PYMNTS

JULY 16, 2019

A security lapse at a hotel management startup has exposed hotel bookings and guests’ personal information. Aavgo , a hospitality tech company based in San Francisco, secured a server it had left online without a password after TechCrunch reached out to the firm. million bookings a year.

Data 115

Data San Francisco Texas Security 115

PYMNTS

NOVEMBER 17, 2020

Airbnb filed its S-1 with the Securities and Exchange Commission (SEC), which gives a peek into the financials of the company, of course, but also the rental platform’s view of its own competitive landscape. At the same time, the company said, gross booking value was down 39 percent to $18 billion. Airbnb on Monday (Nov.

Course 172

Course America Survey Marketing 172

FICO

MAY 2, 2019

Fraud and data breaches have always had a close, if destructive, relationship. As the US transitioned to hard-to-counterfeit EMV payment card technology several years ago, criminals flocked to card not present (CNP) fraud , often combining identity fragments and card numbers stolen in breaches to make illicit purchases online.

Fraud 70

Fraud Data Cyber Security Risk Management 70

PYMNTS

JULY 29, 2019

These FIs are increasingly relying on AI and automation not only to secure platforms and streamline their back-office operations, but also to improve their customer-facing services. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

BankBazaar

NOVEMBER 20, 2023

It is a lifeline that can provide instant financial support and when it comes to repayment, it also offers flexible EMIs to secure your savings further down the line. With a Credit Card, you can shop, dine, and book accommodations all around the world with ease. You can even set online and offline spend limits for your Credit Card.

Cards 78

Cards Security Policies Fraud 78

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Heck, yeah!”. Digital Progress. The progress is easy to see.

How To 108

How To Fraud Mobile Online 108

PYMNTS

OCTOBER 9, 2018

Microsoft and Grab , the on-demand transportation, mobile payments, and online-to-offline services platform in Southeast Asia, announced Monday (October 9) a strategic partnership in which Grab will tap Microsoft’s machine learning and artificial intelligence capabilities.

Regional 150

Regional Big Data Mobile Customer Experience 150

FICO

MARCH 25, 2019

When opening new online accounts, fraud professionals must protect their organization from fraud and keep legitimate customers happy. Application fraud controls must be strong enough to prevent significant losses, but at the same time the application processes shouldn’t be off-putting to customers.

Fraud 40

Fraud Survey National Online 40

Abrigo

JUNE 23, 2020

We understand the trust you put in us when you use our BSA/AML and fraud software and we make the same investment in your program’s success. You can expect a response to your ticket within two hours when you submit a request through our online portal. Fraud Prevention. Fraud Trends. Fraud Prevention. Learn More.

Software 195

Software Community Fraud Resources 195

CFPB Monitor

MARCH 12, 2019

The FTC has issued its 2018 Consumer Sentinel Network Data Book. The report summarizes consumer complaints stored in the Consumer Sentinel Network, a secure online database. Credit card fraud was the most common type of identity theft report. Additionally, the Data Book provides state-by-state breakdowns and comparisons.

Nevada 74

Nevada Georgia Florida Delaware 74

PYMNTS

DECEMBER 3, 2018

If the sure-thing principle can be believed, then last week’s Marriott breach of 500 million customer records won’t have much of an impact on the consumer’s decision to book a hotel room at a Marriott property for their next trip. Now fraudsters, undaunted, have moved online, which is where payments volume is moving, too.

Fraud 192

Fraud Security Payments Cards 192

PYMNTS

SEPTEMBER 17, 2018

Online travel booking platforms, which promise to provide travelers with a simpler way to book and pay for reservations, aren’t immune to these pain points. Building An Intuitive And Secure Experience. Fraud and compliance are challenges facing all eCommerce marketplaces,” he said. The Future Of Travel Payments.

Data 122

Data Analytics Security Payments 122

PYMNTS

OCTOBER 3, 2019

Take the monthly book close, for example. Artificial intelligence-powered tools, like virtual assistants, have the potential to reduce the time it takes to close the books from 10 days to just two, placing the remaining eight days in the hands of accountants and other finance chiefs to wield more strategically for their enterprise.

Tools 139

Tools Data Security Fraud 139

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

FEBRUARY 4, 2020

Generally more adventurous and less cautious than their slightly older peers, Gen Z is making big players from eBay to Uber to online travel agencies (OTAs) rethink services and fees for their cresting wave. Along with Gen Z-centric innovations in platforms and exchanges come the usual problems of friction and fraud.

Millennials 130

Millennials Fraud Groups Payments 130

PYMNTS

JANUARY 22, 2019

Last year brought the General Data Protection Regulation (GDPR) deadline, Europe’s attempt to boost online privacy and security for consumers — a law that just resulted in a $57 million fine against Google , which was accused of not doing enough to gain the consent of users when collecting data meant for targeted advertising.

Payments 195

Payments Regulation Security Data 195

PYMNTS

JULY 8, 2019

Information Commissioner’s Office ( ICO ) has fined British Airways over £183m for a data breach involving the theft of more than half a million users’ data, including login info, card information, names, addresses and booking information, according to a report by The Guardian.

Data 108

Data Security Fraud Google 108

PYMNTS

APRIL 8, 2019

Sharing is, in fact, enormously complex, prone to fraud and frustration, at least when it comes to digital payments and commerce. The rise of the global sharing economy — tied to online marketplace operations — is sparking challenges related to trust, security and confidence for buyers and sellers alike. Supply Of Data.

Payments 195

Payments Data Fraud social media 195

PYMNTS

NOVEMBER 9, 2018

It was another busy week for B2B FinTech startups, with globally and vertically diverse companies securing new funding for their enterprise-targeting tools. The big news of the week comes from TripActions , a corporate travel solutions provider that secured unicorn status with its latest fundraise (the largest in this week’s breakdown).

Software 158

Software North Carolina Capital San Francisco 158