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How to build future-ready banking operations beyond the pandemic

Accenture

So far in this blog series, I’ve talked about how COVID-19 is amplifying banks’ need for innovation and the key technology trends that will shape the near future. The post How to build future-ready banking operations beyond the pandemic appeared first on Accenture Banking Blog.

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Is operations a source of competitive advantage?

Accenture

How is operations perceived within your bank? The post Is operations a source of competitive advantage? appeared first on Accenture Banking Blog. As a back-end function ripe for continual cost reductions? If your answer was the first rather than second of these options, it’s time for a….

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Driving Contact Center Innovation in Uncertain Times

Perficient

It’s also a great time to think about innovation. You can find plenty of blogs and articles discussing all the ways COVID has caused disruption in the customer engagement space: long waits, remote agents, overwhelmed capacity, and on-premise limitations to name a few. I won’t go into all the details of that again here.

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What’s holding you back from modern banking operations?

Accenture

In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . However, banks are unable to support this if they do not modernize their operations. 1 So, how do banks get to simplified, future-ready bank operations?

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Why organisations resist innovation

Chris Skinner

I love this thesis, as it really shows why it’s incredibly hard to innovate internally. The internal innovator is like some strange virus infecting the organisation. Things that were holding the firm back and, if adapted or changed, would release far more productive operations.

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U.S. Bank’s Dominic Venturo to speak at Bank Innovation Build 2019

Bank Innovation

Dominic Venturo, executive vice president and chief innovation officer at U.S. Bank, will participate in a fireside chat at Bank Innovation Build 2019, this blog’s event on best practices in banking innovation. Bank Innovation Build will take place November 6-7 at Atlanta’s W Hotel Downtown.

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Accelerate bank transformations with cloud-native cores

Accenture

Core banking systems have sat at the heart of banks’ operations for decades. But with the banking landscape changing faster than ever – thanks to new digital innovations, regulations, and consumer expectations – many of these legacy platforms now struggle to keep pace. The result?