Insights on Business

NOVEMBER 22, 2017

The changes we see in the global payments landscape, driven by innovative technologies, are fundamentally changing the industry, but they come with a brand new set of challenges. On the other hand, technology capabilities are supporting increasingly complex, sophisticated and global fraud and cybercrime patterns. bn ($5.3Bn).

Fraud 125

Fraud Payments Innovation Industry 125

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

MARCH 1, 2017

Creating innovation that’s both meaningful and lasting requires more than just coming up with a great idea. PYMNTS: How would you define your company’s approach to innovation? TC: Traditionally, we’ve relied on our partners and client advisory committees to help direct our innovation, which in a way made us a fast follower.

Innovation 100

Innovation Payments Fraud Trends 100

PYMNTS

OCTOBER 25, 2019

Mastercard -owned Vocalink has contracted with LINK through 2031 to continue offering ATM switching and settlement services to roughly 60,000 ATMs in the U.K., An infrastructure partner to LINK since 1986, Vocalink will remain the technology provider that connects ATMs to the LINK network. “We

ATM 100

ATM Innovation Fraud Community 100

PYMNTS

OCTOBER 25, 2019

Mastercard -owned Vocalink has contracted with LINK through 2031 to continue offering ATM switching and settlement services to roughly 60,000 ATMs in the U.K., An infrastructure partner to LINK since 1986, Vocalink will remain the technology provider that connects ATMs to the LINK network. “We

ATM 100

ATM Innovation Fraud Community 100

FICO

SEPTEMBER 20, 2022

Fighting Fraud with Responsible AI: My Talk with Dr. Scott Zoldi. FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi. As for me, I’m a software guy and payments professional doing my best to roll with the changes in an ever-shifting fraud landscape.

Fraud 52

Fraud Analytics Strategy System 52

PYMNTS

MARCH 3, 2020

Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. Other digital-first banks are leaning heavily on ATMs to reduce their overall footprints. million compared to unsecured companies’ $5.16 million.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

DECEMBER 26, 2019

One can almost feel it in the bones: the excitement to come in the world of payments in 2020, as innovation sparks new business models and disruption. Red Hat, which launched in 1993, specializes in Linux operating systems — an alternative to Microsoft’s proprietary software.

Software 132

Software Payments ATM Course 132

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

PYMNTS

NOVEMBER 15, 2019

It has thus become imperative for banks to have the most recent technological innovations. For example, BMO Harris opened a new “smart branch” in Chicago last year with smart ATMs, video screens that link to live tellers and mortgage professionals, and employees equipped with tablets capable of conducting transactions.

ATM 127

ATM Video Survey Chicago 127

PYMNTS

APRIL 11, 2019

Among the many AI and machine learning systems available on the market, there is one particularly versatile type of AI, having been engineered specifically to enhance financial and payment operations: smart agents. Smart agents can adapt to complex ecosystems, and be assigned to perform particular functions.

System 185

System ATM Analysis Survey 185

PYMNTS

APRIL 11, 2017

Through a new partnership, FIS Mobile and Cardtronics are addressing one of the most vulnerable touch points when it comes to accessing cash — non-bank ATMs. Doug Brown, SVP and group executive for FIS Mobile , announced exclusively to PYMNTS that it will expand its cardless cash ecosystem to now include Cardtronics non-bank ATMs. “We

ATM 103

ATM Mobile Innovation Security 103

PYMNTS

JULY 29, 2019

These FIs are increasingly relying on AI and automation not only to secure platforms and streamline their back-office operations, but also to improve their customer-facing services. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services. million customer queries each month.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

OCTOBER 30, 2020

Card-skimming devices hidden on gas station card readers or carefully integrated into ATMs used to be especially troubling for merchants and consumers, but retailers and financial institutions (FIs) have stepped up their measures to protect physical card readers in recent years. Safeguarding Card Details.

Cards 192

Cards Online Fraud social media 192

Banking 2020

AUGUST 27, 2015

ATM skimming remains a big business for organized crime rings. One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. But that is just one issue with QR codes.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

NOVEMBER 2, 2020

Plus, Suplari launches new corporate spend management solutions, and PROS expands its Adobe partnership to help B2B business customers launch eCommerce operations. Banks and corporates can use it to help reduce the risk of ATM security breaches, money laundering and fraud. PROS To Work On B2B eCommerce Operation Launches.

Tools 148

Tools Management America ATM 148

PYMNTS

NOVEMBER 14, 2019

PYMNTS recently spoke with Bradley about how Regions Bank is transforming its 1,456 branch locations and the array of technologies it is leveraging to accomplish its innovative goals. From ATMs to VTMs. Another key facet in Regions Bank’s digital transformation is its ATMs. A ROSIE future.

Regional 111

Regional ATM Alabama Video 111

PYMNTS

APRIL 11, 2019

Among the many AI and ML systems available on the market, there is one that is particularly versatile type of AI, having been engineered specifically for enhancing financial and payments operations: smart agents. Smart agent can adopt to complex ecosystems and can be assigned to perform particular functions.

System 100

System ATM Analysis Survey 100

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. These can be used as ATMs but also offer video banker service,” Versluys says. “We What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

OCTOBER 30, 2018

But even a relatively high level of security does not mean a total level of security — or that everyone involved in the development of mobile banking apps are on the same page when it comes to authentication and fraud prevention. They might want to innovate, but take shortcuts on security.” Trust Advantage.

Mobile 184

Mobile UX Security Fintech 184

NCR

SEPTEMBER 18, 2017

The explosion of the digital space has opened up many new avenues of attack for criminals, but banks must also be aware of the risks facing traditional channels, such as the ATM. This can be seen with the recent re-emergence of ATM eavesdropping skimming. Skimming is one of many security risks in the self-service ATM channel.

ATM 75

ATM Cards Software Security 75

FICO

APRIL 28, 2020

The 2019 FICO Decisions Award winners have demonstrated what is possible with a clear business objective, innovative use of technology and a great partnership. Our winners have innovated in lending, supply chain optimization, customer management, debt collection, fraud and financial inclusion. Decision Management Innovation.

Analytics 52

Analytics Fraud Management Innovation 52

PYMNTS

DECEMBER 20, 2016

Once the purview of soda machines and candy dispensers, the unattended environment now includes everything from non-bank ATMs to parking kiosks to coffee machines to fancy vending machines that dispense electronics and even cars. Unattended retail will be a $275 billion-a-year industry in three years. Data Point Number One: 61 percent.

Security 100

Security Retail Payments Data 100

PYMNTS

JUNE 24, 2019

Amid the announcement of a new cryptocurrency – that would be Libra – the Financial Action Task Force (FATF), which operates as global regulatory firm based in Paris with a membership roster of countries such as China and the United States, has said it will boost its examination of digital currencies with an eye on money laundering.

Regulation 129

Regulation social media cryptocurrency United States 129

FICO

MARCH 14, 2023

The Risks of Retraining For example, perhaps the AI operator is satisfied with the detection of cross-border ATM fraud at a score threshold of 800, and with dollar-value rules that block transactions at $200 when both the score and dollar thresholds are met. How can this be rectified?

Training 52

Training San Diego Strategy Analytics 52

PYMNTS

MAY 27, 2016

I was reminded yesterday in my digital discussion with the CEO of Forter, Michael Reitblat, that 83 percent of the fraud attacks last year were the result of botnets, besting some of the more “tried and true” tactics like account takeovers and phishing. Angela Ahrendts.

Bitcoin 109

Bitcoin Fraud Mobile Apple 109

FICO

NOVEMBER 30, 2022

Here, we dig deeper to scope out what an operational focus on consumer financial health might look like for banks and offer practical steps banks can take today to move in that direction. As you equip your organization with an enterprise platform for digital innovation, you will begin to move the needle.

Retail 52

Retail Data Analytics Fraud 52

FICO

MARCH 25, 2021

But unlike crumbling ancient Roman ruins, the Falcon Intelligence Network, FICO’s fraud consortium, is stronger and more vital today than ever. Consortia data is a key functionality trend for next generation Fraud and AML Machine Learning platforms.*. Here are four critical capabilities: Data-Fueled Analytic and AI Innovation.

Fraud 52

Fraud Innovation Analytics Training 52

NCR

JANUARY 23, 2017

Encouragingly, the development of cutting-edge technologies like geolocation and biometric authentication could provide increasingly powerful weapons in the fight against fraud over the coming years. As far as mobile banking and payments are concerned, another technology that could advance the fight against fraud is biometric authentication.

Security 40

Security How To Fraud Mobile 40

Insights on Business

AUGUST 28, 2019

In our webinar yesterday, the first in the series AI Fraud Detection — Beyond the Textbooks , we ran out of time and weren’t able to address some great questions we had from the audience. What rules or models can you recommend to detect push-payment fraud”? Here’s why: All fraud models are predictors. Great question!

Fraud 93

Fraud Training Cards Data 93

PYMNTS

JULY 16, 2018

Over the last several years, direct bank deposits have grown six times faster than deposits at traditional banks as consumers have sought innovative new ways to save money,” said John Rosenfeld, president of Citizens Access. “To The Citizen Access digital bank will also be marketed separately from Citizens’ current branch footprint.

Cards 100

Cards Data Digital Banking Retail 100

PYMNTS

MARCH 22, 2017

That was one of the voices from the Innovation Project’s panel on “The State of Cannabis and Commerce in the U.S.,” All panel members agreed that forcing a multi-billion-dollar-a-year vertical to operate in a cash-dominated, semi-black market when it comes to financial services is not sustainable — or smart. Higher Risk Than Necessary.

Payments 123

Payments Taxes Colorado District of Columbia 123

Insights on Business

AUGUST 28, 2019

In our webinar yesterday, the first in the series AI Fraud Detection — Beyond the Textbooks , we ran out of time and weren’t able to address some great questions we had from the audience. What rules or models can you recommend to detect push-payment fraud”? Here’s why: All fraud models are predictors. Great question!

Fraud 70

Fraud Training Cards Data 70

NCR

JUNE 12, 2017

One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved. To deliver a truly customer-centric operating model, it’s important to look at these processes from an outside-in perspective as well. Analyzing product portfolio.

Operations 82

Operations ATM Customer Experience Examples 82

PYMNTS

SEPTEMBER 19, 2018

Many are tapping into their cooperative natures to pursue innovations, so as to compete aggressively and keep up with larger financial institutions (FIs) and FinTech challengers. Several credit unions, for example, recently formed partnerships designed to share resources, such as ATMs and physical branches.

ATM 108

ATM Report Kentucky Resources 108

South State Correspondent

JUNE 27, 2023

For example, ISO 20022 provides a set of messages (you can download HERE ) to handle ATM transactions, fraud, account names, and time periods. One major innovation is the ability to send an “information only” message to add more data to a transaction message. The smaller your bank, the more you should want to adopt the standard.

System 195

System Data Examples Payments 195

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Auto-financing is ripe for innovation. Addresses compliance, fraud experience and customer experience analytics. 10:50 am Moonraft Innovation Labs – [link] – @moonraft. I need to learn more.

social media 40

social media ATM Mobile Customer Experience 40