PYMNTS

JUNE 28, 2018

But the recent thefts, along with other attempted and completed cyberattacks, demonstrate why payments officials in the region are expressing fresh concern about financial security there. Fraud is a Top Worry. The lack of security cooperation between bankers and regulators also comes up for blame. Growing Awareness.

America 102

America Security Miami Conference 102

PYMNTS

MARCH 3, 2020

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. Digital-First Banking’s Advantages. million.

ATM 151

ATM Fraud Study Regional 151

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

OCTOBER 6, 2020

In an interview with PYMNTS, Melissa Jankowski , head of debit and ATM services at FIS , said that as cancellations and postponements mount, financial institutions (FIs) and merchants can be proactive in reaching out to customers in anticipation of disputes – and can effectively battle scammers, too. The Fraud Factor.

Fraud 205

Fraud Exercises Examples New York 205

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. NCR announced plans to separate into two independent, publicly traded companies: NCR Voyix , focused on digital commerce, and NCR Atleos , focused on ATMs.

Fintech 103

Fintech Software Illinois Lending 103

Gonzobanker

JUNE 7, 2023

In mid-May, a digital bank account for the 62+ crowd debuted in the United States. At first glance, the account resembles plenty of others – free ATM access at thousands of locations, no monthly fees and no minimum account balances. It’s only a matter of time for retirees to get a rewrite of digital banking.

Los Angeles 133

Los Angeles Fintech Digital Banking Tools 133

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. FICO’s Take on Debit Security.

social media 141

social media Payments ATM Fraud 141

PYMNTS

NOVEMBER 15, 2019

PYMNTS’ Where Will We Bank Next? S urvey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products. These offerings are becoming table stakes for banks, with 34.8 ATMs Get Smarter.

ATM 127

ATM Video Survey Chicago 127

PYMNTS

MAY 29, 2020

Digital banking’s proliferation makes it more lucrative for them to perpetrate schemes like sending phishing emails from customers’ “banks” that trick victims into installing malware or handing over sensitive details. Fraud cost U.S. This type of fraud is particularly dangerous because it can easily go undetected.

Fraud 132

Fraud Analysis Tools Cards 132

PYMNTS

JUNE 21, 2019

The customer isn’t just looking for a slick app on mobile devices, over the phone, at a branch on a desktop or at an ATM. They want it to be easy and intuitive, and to assume it will be safe and secure. The member wants a consistent experience that follows them, whenever and however they tap into it. Using Data To Build What’s Next.

Fintech 163

Fintech Fraud ATM Data 163

NCR

DECEMBER 27, 2017

It has certainly been an interesting year, with highlights including the 50 th anniversary of the ATM, brand new real-time payment systems being introduced and ongoing preparation for a regulatory shift that could transform the industry as we know it. 50 years of the ATM. The humble ATM celebrated its 50 th birthday in June 2017.

ATM 76

ATM Fraud Industry Security 76

PYMNTS

JUNE 1, 2017

According to a report , consumers in the country will be able to register for the service via their fingerprint in banks that are linked to Eazy’s network. After that, they can use their fingerprint at any ATM or point of sale terminal instead of using a card. This new technology will allow U.K.-based According to Finextra, U.K.-based

Payments 100

Payments ATM System Report 100

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. They don’t necessarily have a [deep] security background. They might want to innovate, but take shortcuts on security.”

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

FEBRUARY 26, 2019

To join Neon, users must first complete the onboarding process, which requires details such as their names, social security numbers and a selfie. Improving Digital Banking Journeys. Neon’s digital alternative, Sigrist pointed out, allows users to fix any problems through the app.

America 122

America Security ATM Fraud 122

PYMNTS

JUNE 18, 2018

So are mobile and fraud alerts. However, for banks and credit unions still trying to do more to meet the demands of customers in this digital world (and as those customers continue to become more demanding), service can never slip. Data collection is vital. As Rosner told Webster, a “large number of U.S.

Fraud 110

Fraud Cards Mobile ATM 110

Celent Banking

JULY 6, 2016

More than two-thirds of surveyed institutions thought the use of biometrics in future branch designs was “unlikely” Authentication and identity management may always involve a trade-off between security and convenience, but the industry’s overreliance on personal identification information is failing on both counts.

Branch Design 113

Branch Design Survey New York ATM 113

PYMNTS

APRIL 10, 2020

As he told Webster, taking an individual’s relationship with their financial institution (FI) as an example, an omnichannel experience (at a high level) offers the ability to interact with the FI in the physical or digital realm using any device.

Examples 168

Examples Mobile Security Technology 168

PYMNTS

JULY 16, 2018

We have investigated the matter thoroughly, addressed the cause and, as a precaution, have implemented additional security measures,” Macy’s said in an emailed statement. Macy’s was able to confirm that social security numbers were not accessed — but that data like birthdays and addresses might have been.

Cards 100

Cards Data Digital Banking Retail 100

PYMNTS

MAY 22, 2017

“Things are changing, but not really at the pace one would expect,” said Nirupama Soundararajan, an economist at Pahle India , a New Delhi-based political research think tank, who believes that the slow rate of change is also reflective of India’s struggle to adopt digital banking services. Demonetization and the rise in cash usage.

Fraud 103

Fraud Analysis Payments Regulation 103

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JANUARY 19, 2021

And increasingly, those services are being leveraged in verticals such as online sports betting, where location must be verified at the time of the wager (to make sure the activity is in a legally permissible area) to help banks comply with international Know Your Customers (KYC) rules. Not all data are created equal, of course.

Data 227

Data Fraud Los Angeles Compliance 227

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. New approaches must be in place to ensure security.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

South State Correspondent

JUNE 27, 2023

Bank data is much the same. You can survive as long as you use the same ecosystem, such as your core system and digital banking platform. For example, ISO 20022 defines the elements of a real-time payment, what constitutes a beneficial owner, or what happens during a transfer of securities for collateral (below).

System 195

System Data Examples Payments 195

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. I need to learn more.

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. JMP’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76

Fintech Labs Insights

NOVEMBER 18, 2014

Bank branches will survive in my lifetime, but their footprint (square feet & staffing) will decline 5% to 10% per year for the foreseeable future. Prediction : You can thank Apple for making biometrics mainstream Thoughts : I''m not sure how banks have gotten away with such lax consumer/SMB-facing security for so long.

Lending 30

Lending Mobile Online Digital Banking 30

NCR

FEBRUARY 7, 2017

Mobile and online banking will, of course, have a huge part to play and can be expected to become even more important to consumers in 2017. But traditional channels like the ATM and branch network are just as significant if FIs want to deliver coherent, consistent omnichannel banking at as many self-service channels as possible.

Trends 40

Trends ATM Fraud Course 40

William Mills

MAY 9, 2018

Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Fiserv : Joe Spaterella, VP Sales, Commercial Banking Solutions, joseph.spaterella@fiserv.com. ^WM. Presenters: Chris Zannetos. Brian Milas.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 14, 2023

Former Bank of America CEO Richard “Dick” Rosenberg , a legendary banker and prolific philanthropist who went on an acquisition tear to make BofA the second-largest bank in America at the time. We remember his architecting the legendary Bank of America and Security Pacific merger on the West Coast.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

DECEMBER 22, 2015

Idea Bank in Poland for its roaming fleet of ATM-equipped automobiles with an Uber-like app available for bank customers to order cash drop-offs. New Bank Positions That Will Be Busy in 2016. FFIEC’s Cyber Security Self-Assessment Tool. OK, actually, we totally get it. notwitterhandle #usefacebookdammit.

Community Bank 60

Community Bank Apple Community Technology 60

Insights on Business

JANUARY 28, 2019

transform to become more agile, more digital and more customer-centric. fight fraud more efficiently and accurately. Speaker: Henrique Albuquerque, Bradesco Bank. Bradesco Bank has 5,000+ branches, 22,000+ ATMs and one new champion: BIA (Bradesco Inteligência Artificial, with IBM Watson). Speakers: Kwafo K.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. Customers can use this feature in three ways: ATM access code, mobile wallet access at the ATM, and mobile wallet at the teller. Founded: 2015.

Innovation 78

Innovation blockchain Technology Groups 78