PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

JUNE 13, 2017

Diebold Nixdorf , the connected commerce technology company and Samsung SDS America announced they are teaming up to show how integrating advanced mobile technology — such as facial recognition — and the self-service channel can result in enhanced security and an improved consumer experience.

Samsung 119

Samsung ATM Austin Security 119

ATM Marketplace

FEBRUARY 8, 2019

Consumers have no doubt adopted payment apps and digital banking to manage their finances, but ATMs remain a common platform for transactions. They also remain a popular target for crime, increasingly in the form of logical attacks. But there is a simple solution to this problem.

ATM 76

ATM Security Digital Banking Management 76

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

NOVEMBER 8, 2017

Since smartphones haven’t learned how to print paper money, people still must turn to ATMs for that. In fact, the number of ATMs in the U.S. On top of that, they want better security and ease of use, including new technologies like biometric authentication and more granular functions like specifying bill denominations.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

JULY 31, 2019

In an effort to make Singapore’s three million monthly cash withdrawals more digital, OCBC Bank has rolled out QR codes that customers can use at any of its 655 ATMs, the company said in a press release on Wednesday (July 31). Additionally, a physical ATM card can be skimmed while a mobile device cannot, the company said. “As

ATM 108

ATM Mobile blockchain Fraud 108

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Innovating The ATM Beyond Cash. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . Consumers expect secure and fast access to digital tools. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

Insights on Business

FEBRUARY 13, 2019

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Protection (Security). Day-to-day tasks.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. O’Donnell noted that the CU is shifting toward self-service for two reasons. “If

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

MAY 28, 2020

Hispanic immigrants access digital banking services, according to a press release. Hispanic immigrants have access to actual banking services, the release states, citing an FDIC survey. Welcome Technologies is using Green Dot’s Banking-as-a-Service technology to create and optimize the features.

Mobile 248

Mobile US FDIC Survey 248

NCR

OCTOBER 13, 2017

As easy as it might be to perceive a big divide between the modern-day mobile space and more traditional, physical banking via the branch and ATM , it’s becoming increasingly clear that these channels can function in harmony and complement one another. Bringing the ATM and mobile together.

ATM 96

ATM Innovation Mobile America 96

PYMNTS

JULY 3, 2019

Digital challenger banking startup Airfox has announced a partnership with Mastercard Brazil to expand the availability of low-cost banking solutions, according to a release by the company. Airfox’s push toward inclusion is apparent in its Brazilian banking service called banQi, which is free.

Digital Banking 100

Digital Banking ATM America Security 100

Perficient

AUGUST 9, 2022

John Doe may come to a financial institution seeking guidance on how to live off his social security money, while Jane Doe may need assistance on how to best invest the substantial amount of money she recently inherited – each customer should be treated with the same amount of care and thought.

Community 275

Community Customer Experience ATM Examples 275

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

JUNE 28, 2018

But the recent thefts, along with other attempted and completed cyberattacks, demonstrate why payments officials in the region are expressing fresh concern about financial security there. The lack of security cooperation between bankers and regulators also comes up for blame. Fraud is a Top Worry. But that may now change, he said.

America 102

America Security Miami Conference 102

PYMNTS

JULY 23, 2020

50%: Decline in automated teller machine (ATM) use since the beginning of the COVID-19 pandemic. 40%: Share of ATMs that run on Windows XP, which no longer receives security upgrades from Microsoft. All this, Today in Data. 72%: Increase in FinTech app usage in Q1 2020.

Technology 166

Technology Retail ATM Data 166

PYMNTS

MAY 4, 2017

Among the core reasons for this: The perception that the use of cash was more secure. There’s an immediacy aspect of cash,” Bailey said, whether done at the teller in a branch or increasingly at the ATM. Another lure, according to Pierce: “Being able to budget their money.”. Cash as a Budgeting Tool.

ATM 192

ATM Millennials United States Study 192

Bobsguide

JULY 12, 2022

ATMIA, the leading non-profit trade association representing the entire global ATM industry, has announced Auriga as the winner of the “Improving the Costs of Cash White Paper” contest. The contest encouraged the global ATM industry to advocate for the future of cash. ATM pooling. Next-Gen cash management.

ATM 88

ATM Management Customer Experience Operations 88

PYMNTS

NOVEMBER 12, 2020

Payments processor Galileo will be powering Dave Banking , a banking startup that services people without long credit histories, the company announced in a press release Thursday (Nov. Dave’s digital bank account and debit card have no minimum balance requirement, no overdraft fees and access to 32,000 MoneyPass ATMs, fee-free.

Utah 143

Utah ATM America Digital Banking 143

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

Gonzobanker

JUNE 7, 2023

In mid-May, a digital bank account for the 62+ crowd debuted in the United States. At first glance, the account resembles plenty of others – free ATM access at thousands of locations, no monthly fees and no minimum account balances. It’s only a matter of time for retirees to get a rewrite of digital banking.

Los Angeles 143

Los Angeles Fintech Digital Banking Tools 143

PYMNTS

NOVEMBER 15, 2019

PYMNTS’ Where Will We Bank Next? S urvey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products. These offerings are becoming table stakes for banks, with 34.8 ATMs Get Smarter.

ATM 127

ATM Video Survey Chicago 127

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. FICO’s Take on Debit Security.

social media 141

social media Payments ATM Fraud 141

PYMNTS

MARCH 3, 2020

Other digital-first banks are leaning heavily on ATMs to reduce their overall footprints. Features such as these allow customers to perform a range of banking interactions that would be impossible at traditional ATMs, such as opening accounts and obtaining new credit cards.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

JULY 31, 2020

The ability to use ATMs from any other FI without restrictions is also a draw for 34.8 Some digital technology providers have differing views of challenger banks’ threats, however. CUs’ mobile apps and online banking platforms can connect members with CU representatives for personal, one-on-one experiences, for example.

ATM 156

ATM Digital Banking Online Mobile 156

PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. NPCI will assist workers with using the local payment network Rupay, which operates with ATMs, point of sales (POS) devices and eCommerce sites.

Fintech 130

Fintech ATM National Maine 130

PYMNTS

DECEMBER 31, 2020

[This year] really showed that banks can do these things and still be successful while conducting business primarily via digital.”. That’s happening as ATMs become ITMs to take on their renewed role in branch banking. “A Banking At The Speed Of Life’. Interactive Tellers (ITMs) accommodate this and more.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb.

Oregon 232

Oregon Pennsylvania Innovation Operations 232

PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

Bobsguide

SEPTEMBER 5, 2022

Other banks have taken different approaches, including the use of video banking. The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. Another factor to consider is enhancing security.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

NOVEMBER 25, 2019

The feature, the release said, will allow for Discover cardmembers to “enjoy the convenience and security of checking out with PayPal while shopping at millions of merchants online.”. We are continually listening to what our customers say and are excited to offer Zelle to improve their banking experience.”.

Payments 151

Payments Cards ATM Online 151

Gonzobanker

DECEMBER 8, 2021

Digital Security. This continued to be a hot area with several deals including: TransUnion’ s acquisition of identity analytics provider Neustar Mastercard acquired digital identity provider Ekata Canapi Ventures invested in security/behavior analytics firm Neuro-ID The aforementioned DefenseStorm funding round.

Fintech 214

Fintech Los Angeles Lending Analytics 214

Bobsguide

JUNE 3, 2022

The new Banca Carige smart branches operate in parallel with the traditional network and utilise greater automation and innovative digital banking capabilities enabled by Auriga’s #NextGenBranch solutions.

Video 78

Video Customer Experience Operations ATM 78

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. NCR announced plans to separate into two independent, publicly traded companies: NCR Voyix , focused on digital commerce, and NCR Atleos , focused on ATMs.

Fintech 103

Fintech Software Illinois Lending 103

PYMNTS

JUNE 25, 2019

Customers can use the card to pay online or in stores using a mobile wallet, shop online with all the card details already in the app and get cash as well as make deposits at BofA ATMs. Our goal is to bring never-before-possible convenience to clients,” said David Tyrie, head of advanced solutions and digital banking at Bank of America.

Cards 132

Cards America Mobile ATM 132

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40