PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

Security 213

Security Innovation Fraud Study 213

PYMNTS

MARCH 13, 2019

Digital banking customers are looking for an institution that can keep their data safe, with security mishaps creating the possibility that they can move to other apps. In addition, Stitch Fix Inc. beat analysts’ revenue and earnings estimates for the second quarter of its fiscal year 2019 amid a focus on data science.

Digital Banking 128

Digital Banking Security Data Branding 128

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Customers expect financial institutions to provide an ample amount of security and protection.

Digital Banking 52

Digital Banking Security Fraud America 52

PYMNTS

SEPTEMBER 17, 2019

Banks lost about $4 billion to account takeover (ATO) fraud attempts last year and fraudsters have been reluctant to abandon the scheme as this year progresses. Arou nd the Digital Banking World. Banks in other regions are also dealing with data breaches of their own, such as U.K. digital bank Monzo.

Fraud 196

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FICO

DECEMBER 13, 2022

Biometric Security Crucial for Fraud Protection and CX. Because customers value ease of use and good fraud protection most, FIs must balance scam protection with making things easy for good customers – but not TOO easy. Customers Prefer Biometric Security. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford.

Fraud 52

Fraud Security Survey Customer Experience 52

PYMNTS

OCTOBER 30, 2020

In today’s top news, Mastercard reveals its AI tool Cyber Secure to help banks fight cyber breaches, and Amazon reported record-setting earnings. Mastercard’s Cyber Secure Uses AI to Help Banks Fight Cyber Fraud. The final chapter in the digital banking transformation has not been written.

Cyber Security 148

Cyber Security Security Fraud Payments 148

PYMNTS

APRIL 27, 2020

The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result. One study recently determined that the number of digital banking users is expected to exceed 3.6 The Cloud and its Role in Banking Transformations.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

OCTOBER 18, 2018

While this switch in preference to digital banking is providing new tools and capabilities to consumers, it’s also presenting new opportunities for fraudsters — and they’re not hesitating to take advantage. Around The Digital Banking World. How Banks Are Weaponizing Data To Fight Fraud. About the Tracker.

Fraud 178

Fraud social media Data Trends 178

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8

Survey 52

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PYMNTS

AUGUST 3, 2020

BankMobile, BBVA USA, BMO Harris, The Coastal Community Bank, First Independence Bank (a federally designated minority depository institution) and SEFCU will join Citi and Stanford Federal Credit Union in the offering beginning next year. “We 3) in announcing the bank’s agreement with Google. .

Google 239

Google Digital Banking Pennsylvania FDIC 239

PYMNTS

FEBRUARY 18, 2020

Banks are increasingly embracing new channels to offer seamless omnichannel services to their customers, but doing so often creates silos that handle large amounts of collected data. Omnichannel Fraud Protection. Banks Bet On Digital Banking . consumers now use mobile banking. Tracking The Payment Journey .

Fraud 131

Fraud Customer Experience Compliance Survey 131

PYMNTS

MAY 4, 2020

Customers and merchants rely on their banks and credit unions (CUs) to ensure they have secure, convenient online transactions, and many FIs work to detect fraud by looking for abnormal purchasing behaviors that could indicate something is amiss. Around The FI Fraud Decisioning World.

Fraud 197

Fraud Data Tools Online 197

PYMNTS

NOVEMBER 10, 2020

PSCU , which is billed as the nation's premier credit union service organization (CUSO), has announced its new Enhanced Fraud Services system, which the company said “has helped 10 early adopter credit unions combat fraud of all types, ranging from first-party chargeback fraud to identifying card information being sold on the dark web.”.

Fraud 151

Fraud Virginia Florida Risk Management 151

Independent Banker

JUNE 30, 2022

What is synthetic identity fraud? In recent years, the emergence of synthetic identity fraud has highlighted many gaps in legacy systems’ ability to keep up with tech-savvy fraudsters. The challenges of synthetic identity fraud. Exposure to synthetic identity fraud increases with digital adoption.

Fraud 91

Fraud Training Leadership Resources 91

PYMNTS

SEPTEMBER 12, 2019

The People’s Bank of China announced in March that it plans to create rules for regulating and securing the FinTech sector, for example. . This month’s Deep Dive examines the struggles and strategies involved in securing the FinTech and digital banking space and how AI may be able to help. . resources.

Fraud 189

Fraud Fintech Compliance Regulation 189

PYMNTS

OCTOBER 29, 2018

These initiatives could also lead to an increase in security risks, since sharing data among a range of financial service providers creates new opportunities for it to fall into the wrong hands. New open banking tools mean new types of financial transactions, which could make fighting digital fraud even more difficult for banks.

Security 192

Security Fraud Tools Data 192

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

DECEMBER 21, 2020

with money laundering, fraudulent banking and computer fraud, Reuters reported. “It It is not yet clear whether he participated actively in the theft or if he simply decided not to increase security measures after discovering it,” Ivano Gabrielli, director of the national center for cyber crimes (CNAIPIC), told Reuters.

blockchain 206

blockchain Bitcoin Fraud Report 206

PYMNTS

DECEMBER 19, 2019

Yet, each of these strategies to modernization is a double-edged sword, exposing a bank — and, thus, its partners and customers — to a new breed of fraud risks. As the Tracker revealed, though, this journey comes with security concerns that add a new level of complexity to banks’ digitization journeys.

Fraud 104

Fraud Payments Security Fintech 104

PYMNTS

DECEMBER 27, 2019

That help is forthcoming, as in the case of the Central Bank of Ireland , which is changing regulations to favor more CU lending with higher limits. There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers.

Digital Banking 130

Digital Banking Millennials Banking Trends Mobile 130

PYMNTS

JANUARY 20, 2021

FIs must be prepared to support the pandemic-driven shift in consumers’ payment and spending behaviors while also keeping up with new security needs, Chris Tremont , executive vice president of virtual banking for Radius Bank , said in a recent PYMNTS interview. “As More Debit Payments, More Debit Fraud.

Security 130

Security Cards Mobile Fraud 130

FICO

MAY 8, 2020

Security and Authentication in a Digital World. For many years we’ve been reliant on usernames and passwords to secure digital accounts – but we know these aren’t adequate. Any new authentication methods as a minimum, must offer a suitable level of security and be acceptable to those that use them.

Security 83

Security Digital Banking Study Survey 83

NCR

JULY 28, 2017

This convenience offers many advantages to the consumer, but financial institutions and consumers need to recognize one of the biggest disadvantages of this technological expansion: the increased risk of digital banking fraud. million instances of fraud and two million computer misuse offenses in England and Wales alone. .

Fraud 74

Fraud Digital Banking Survey Security 74

Jack Henry

APRIL 29, 2021

It may seem strange for you to put a spotlight on the notion that digital banking can be a prime target for scammers and fraudsters, but you should. Here, you’ll find three tips for helping you create a fraud education strategy that fits your brand.

Branding 88

Branding Fraud Strategy Digital Banking 88

BankInovation

MAY 17, 2022

Core and digital banking solutions provider Jack Henry is adding real-time fraud and anti-money laundering (AML) solutions to its software stack to keep up with continuing growth — and a range of fraud — in digital payments.

Fraud 98

Fraud Payments Software Digital Banking 98

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

Security 133

Security Data Fraud Tools 133

PYMNTS

MAY 28, 2020

This means FIs must be able to ferret out and defend against an ever-more complex array of attacks, and they deploy advanced fraud detection strategies and designate additional resources to keep themselves and their customers safe. Staying ahead of fraud requires constant innovation. Red Flag Behaviors.

Fraud 139

Fraud Mobile Tools Missouri 139

PYMNTS

AUGUST 5, 2019

Perhaps that’s why, in the midst of the seemingly never-ending stream of headlines about data breaches, account takeovers, stolen credit cards and online fraud , the notion of “check fraud” seems something of an outlier for the up-and-coming fraudster looking to make a decent living. The Whole New World of Check Fraud.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

JULY 25, 2019

Customers have varying banking needs, but the global fraud phenomenon tends to have equal impacts. Banking customers are affected by attacks ranging from phishing schemes to identity scams, and it is still up to FIs to provide accurate and real-time protection regardless of where their customers are located.

Fraud 164

Fraud Marketing US Resources 164

PYMNTS

AUGUST 15, 2018

Businesses in nearly every industry need to worry about risks, especially when it comes to fraud and security. But those dangers are even more pressing in the banking industry, where bad actors are increasingly attacking financial institutions (FIs) on multiple fronts, and using multiple techniques. Meanwhile, U.K.-based

Fraud 103

Fraud Report US Digital Banking 103

PYMNTS

AUGUST 16, 2018

Risk looms large with rampant growth in fraud, however, and financial institutions (FIs) must stay guarded to prevent cybercrime. The question becomes how you use those strengths and capabilities, and that’s really up to each individual bank.”. Reducing Risk By Fighting Fraud. The financial services industry is booming.

Digital Banking 101

Digital Banking Fraud Data Tools 101

PYMNTS

SEPTEMBER 18, 2019

Mobile and online banking providers have been upping their fraud protection measures over the last decade, making it more difficult for bad actors to rely on some of the schemes that previously worked in such channels. Banks are dealing with rapid rises in fraud schemes such as ATOs, synthetic identity fraud and account opening fraud.

Fraud 195

Fraud US Tools Strategy 195

PYMNTS

MAY 27, 2020

Bad actors may dial into call centers and pretend to be legitimate customers to trick staff into revealing details about the individuals, which could then be used to figure out the victims’ digital banking logins. Around The FI Fraud Decisioning World. Otherwise, the fraud could continue unnoticed.

Fraud 245

Fraud How To Analysis Strategy 245

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. This development comes as 68 percent of fraud experts report increases in cybercrime over the past year.”. Quick And Seamless Security.

Fraud 244

Fraud Survey Digital Banking Security 244

PYMNTS

AUGUST 5, 2019

Monzo, one of the world’s largest digital banks, discovered a security flaw and is now asking half-million of its customers to change their personal identification numbers (PINs), TechCrunch reported on Monday (Aug. According to Monzo’s blog , the bank noticed on Friday, Aug. No one outside Monzo had access to these PINs.

Security 116

Security Los Angeles San Francisco New York 116

PYMNTS

MARCH 12, 2019

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. Around the Digital Banking World.

Digital Banking 209

Digital Banking Fraud United States Security 209