PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

PYMNTS

APRIL 22, 2020

The FinTech has enabled free access to its Temenos Learning Community Online platform. This service previously was only available for an annual subscription and consists of more than 400 courses on advanced analytics, digital and core banking, financial crime and other subjects.

Analytics 141

Analytics Data America Cleveland 141

Gonzobanker

MAY 12, 2020

Another take: “Despite all the ways to conduct transactions – online, ATM, contact center – we still saw some very long lines in our drive-ups (especially when EIP payments were sent). ATM transactions showed the biggest variance. Some contact center clients went to digital.

Trends 141

Trends ATM Survey Tampa 141

PYMNTS

AUGUST 22, 2016

Though often written about and praised highly, the digital-only world may not have quite the number of converts the tech press would lead one to believe. Which is a bit of a problem, since there are objectively fewer banks now than there were even five years ago. . ” Digital banking in the U.S. Case in point?

FDIC 100

FDIC ATM Community Bank Digital Banking 100

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Community banks and credit unions, in total, have 56 million. These should be the new targets for mid-size and community institutions.

Customer Experience 130

Customer Experience Strategy Community ATM 130

Independent Banker

MAY 26, 2016

Examples of financial institution payment innovations include the development and introduction of Electronic Funds Transfer systems, such as ACH and wire transfers, credit and debit cards, ATMs, online access to services beyond the branch and online bill payment services.

Community Bank 70

Community Bank Community Innovation System 70

Banking 2020

FEBRUARY 17, 2015

Just as the onset of online banking capabilities upended traditional industry practices, the slew of mobile banking apps now on the market, and the heavy adoption of those technologies by ‘millennials’ in particular, was bound to make even online banking look old-fashioned. It almost seems inevitable.

Mobile 40

Mobile Online Millennials Course 40

Gonzobanker

JUNE 26, 2020

Eighty-one percent of FI executives surveyed by Digital Banking Report believe there will be an even greater remote working opportunity in the future. Meanwhile, bank and credit union customers are learning, by necessity, how to access their accounts, sign critical documents and close on loans without going to a branch.

Survey 158

Survey Exercises Guidelines Operations 158

PYMNTS

JULY 4, 2018

Credit Unions: Small Communities, Big Tech. It’s no secret that the credit union has a community feel to it, given its relationship with local businesses and individuals, who are, after all, known as members. Omnichannel and digital efforts are also on the rise, powered by artificial intelligence (AI).

Payments 100

Payments Cards Survey Innovation 100

Jeff For Banks

MARCH 14, 2020

Order online, as most restaurants will either deliver or prepare for pickup. As the spread of coronavirus, known as COVID-19, continues to be a growing concern across the country, we’re taking extra precautions to protect you, our teammates and the communities we serve. Our digital banking tools are designed to be easy to use.

ATM 78

ATM Policies US Management 78

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Results also noted this generation is less likely to open a bank account if physical bank locations are not available in their communities.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MARCH 9, 2020

Nearly every single consumer uses an institution that provides all of those services as their primary bank. Ninety-two percent of consumers count their primary bank as either a national bank, regional/community bank or credit union. of consumers report that their primary bank is a digital-only bank (4.2

How To 232

How To Millennials ATM Fintech 232

Fintech Labs Insights

SEPTEMBER 9, 2021

The company is an aggressive online marketer attracting nearly 300,000 visits via paid marketing across 740 publishers vs. 80,000 via organic search according to SEMrush (Aug 2021). SMB digital banks. The banking partner is Middlesex Savings Bank , a Natick, MA-based community bank with $5.7B

Boston 15

Boston Cards ATM Community Bank 15

PYMNTS

FEBRUARY 15, 2019

There is something of a strange dichotomy when one looks at the types of things bank brands are developing, particularly around mobile and digital banking services, and the kinds of things consumers say they want. That is the stuff that FIs are working overtime to move online, into mobile and into a more self-service model.

ATM 155

ATM Mobile Digital Banking Online 155

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. JMP’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76

Tech and Finance

JULY 13, 2016

“The inability for the majority of regional and mid-sized banks to keep pace with investment in digital technology became more apparent in the most recent survey, with online, mobile and ATM satisfaction levels all being below 2015 levels,” according to Marous. The big banks’ advantage in technology is not new.

Regional 28

Regional Mobile Millennials Study 28

NCR

APRIL 22, 2016

We recently spoke to Rob Mills, Vice President of Technology at Rivermark Community Credit Union to discuss the credit union’s new digital banking experience, how they “fail faster,” and how they continue to evolve with the digital banking world. Everything comes back to our mission and our members.

Community 40

Community Resources US ATM 40

Gonzobanker

JULY 11, 2019

The digital banking system market is as hot as summer in Atlanta as witnessed by NCR ’s acquisition of D3 Technology last week. Privately held D3 was owned primarily by several of its larger mid-size bank clients the likes of First Tennessee , Arvest , TCF and recently signed Zions Bank. Part of Broader Changes at NCR.

Atlanta 128

Atlanta Digital Banking Analytics Leadership 128

ATM Marketplace

FEBRUARY 23, 2016

CFS provides a suite of digital banking and e-payments solutions that support online, mobile and tablet banking on a single platform.

Community 48

Community Digital Banking Mobile Online 48

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 22, 2015

To those community bankers claiming their growing Compliance departments say no to everything. Community bank marketing resources. Two very strong and focused community banks unite to combine big bank reach with community bank style and make the bet that it can scale to $15 billion and beyond.

Community Bank 60

Community Bank Apple Community Technology 60

Fintech Labs Insights

APRIL 3, 2015

very expensive billboards) Numbers 1, 2 & 3 can be more efficiently handled online, over the phone or at the customer''s location. Banks don''t want to lose that. What I mean by micro-branch isn''t really a branch at all, it''s more of a deposit-taking ATM/kiosk or two staffed by just a single banker (possibly just part-time).

ATM 12

ATM Retail Branding Strategy 12

Fintech Labs Insights

JANUARY 15, 2016

Numbers 1, 2 & 3 can be more efficiently handled online, over the phone, or at the customer’s location. Banks don’t want to lose that, nor should they. What I mean by micro-branch isn’t really a branch at all, it’s more of a deposit-taking ATM/kiosk (or two) staffed by a single banker.

Retail 12

Retail Branding ATM Taxes 12

CB Insights

JUNE 17, 2020

As NYU Stern School of Business professor and digital transformation researcher Arun Sundararajan notes: “Crisis can be… a catalyst or can speed up changes that are on the way — it almost can serve as an accelerant.”. In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online.

Industry 101

Industry Technology Online Video 101

CB Insights

MAY 15, 2019

Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards. Customers can use this feature in three ways: ATM access code, mobile wallet access at the ATM, and mobile wallet at the teller.

Innovation 78

Innovation blockchain Technology Groups 78