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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
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Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt

PYMNTS

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. In addition, the report says, services that were once available only at branches, such as loan or credit card applications, are being moved to mobile apps and ATMs. On Monday (Oct.

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Virtual Tellers And Workhorse ATMs: Banking’s New (Digital-First) Normal

PYMNTS

back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

ATM 307
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ATM-as-a-Service – A Strategic Step on the Transformation Journey?

Gonzobanker

Moving from a traditional CAPEX model to an “as-a-service” OPEX model could be the key to transforming banksATM/ITM channel. ATMs have changed a bit in the last few years. Banks whose fleets resemble more of the latter are probably past due for an upgrade. Maybe it’s time to let ATMs be someone else’s problem.

ATM 158
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MOXY Preps Launch Of New Community Bank With NYMBUS

PYMNTS

MOXY bank , preparing to be one of the first new community banks to launch in the U.S. in decades, has announced that it is working with technology solutions company NYMBUS to integrate its core digital banking and payment services.

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Response from community groups to OCC/FDIC joint CRA proposal

CFPB Monitor

If the OCC and FDIC move forward without agreement from the Federal Reserve, different banks could be faced with wildly different CRA regimes. Multiple community groups have argued that banks could receive CRA credit for building a sports stadium as long as it was constructed in an opportunity zone.

FDIC 117
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The New Killer KPI for Personal Digital Banking: Moment-of-Need to Resolution

Banking Exchange

Few realize it, but a new era of community banking is here Community Banking Technology Retail Banking Tech Management Branch Technology/ATMs Feature3 Feature.