Gonzobanker

JUNE 7, 2023

It’s easy to see what would make Charlie strike out. It’s more important than ever that financial health innovators actively seek to understand and design for this segment of prospective fintech users.” The launch of Charlie points to an underserved niche in banking: older adults. Well, it happened. In neobank land, that’s compelling.

Los Angeles 143

Los Angeles Fintech Digital Banking Tools 143

PYMNTS

DECEMBER 21, 2020

There are other pieces wrapped around [loyalty], but I think underlying is how competitive your loyalty platform or your rewards mechanism [is] just by the design of them.". Program design matters, and there is no one-size-fits-all solution. That was in the days before the internet became a staple of daily life, of course.

Data 296

Data social media Tools Analytics 296

South State Correspondent

JUNE 8, 2022

This article looks at five ways to use customer lifetime value data to make an immediate difference in bank performance. What Is Customer Lifetime Value and How To Calculate It. Understanding what customers are the most and least profitable opens up a world of strategies and tactics.

Data 195

Data Marketing Strategy Examples 195

South State Correspondent

MARCH 23, 2022

This article looks at how this bank does it and provides a step-by-step breakdown of how you can incorporate their lessons into your bank to create outsized financial performance and differentiate franchise value. It would do that by using technology, design, and data science to provide a customer experience that would generate its publicity.

Branding 221

Branding social media Strategy Data 221

Abrigo

DECEMBER 7, 2021

Would you like other articles like this in your inbox? If you are a new BSA Officer creating a risk assessment from scratch, determining where to start can be difficult. Best practices for your BSA/AML risk assessment Learn top tips for creating a risk assessment to capture your institution's risk. .

How To 195

How To Fraud Analysis Compliance 195

Cisco

SEPTEMBER 21, 2020

Another key phrase you might be seeing often in technology articles today is business resiliency. Now, several months from the initial on-set of the pandemic, the financial services industry is still is seeing an incongruity in that some workers are returning to branches and offices while others remain home, potentially for the long-haul.

Security 58

Security Industry Technology Meeting 58

Gonzobanker

SEPTEMBER 1, 2016

Editor’s note: This post is a continuation of Life After Branches: What’s Your Value ?, Bank branch interactions are dropping at a pace that eliminates half of those interactions in just five years, according to the most recent Cornerstone Performance Report study. What content makes customers encounter the bank?

Strategy 60

Strategy Lending Customer Experience Study 60

Gonzobanker

AUGUST 25, 2016

Branches are essential. Branches are useless. Not a week goes by that we don’t hear another message about how branches are all closing tomorrow or they are indispensable forever. First, it’s the irreplaceable warm and fuzzy in-person branch experience. The Future Value of Branches. Why Branches? Which is it?

Resources 60

Resources Maine Training System 60

Gonzobanker

JANUARY 29, 2018

The article offered no way to respond, interact or share. According to recent research What’s Going On In Banking 2018, 64% of mid-size bank and credit union executives don’t believe their marketing strategies are future ready. That’s lame delivery. Just two pages of buzzkill. That’s lame content.

Analytics 128

Analytics Resources Strategy Marketing Strategies 128

Gonzobanker

MAY 14, 2018

What could possibly go wrong? In the spirit of FBForum’s coffee-fueled 7X7 sessions, my delivery to you, GonzoBankers, are seven takeaways in an article you can read in less than seven minutes. It turns out that a conference about storytelling, design, customer experiences, applied data and delivery is a nice team fit.

Branding 146

Branding Industry Apple Marketing 146

Alex Jimenez

FEBRUARY 1, 2019

For the past few years I’ve noticed that more and more banking and banking technology articles about the future of banking seem to be informed by dubious claims. This widely known fact has protected banks from each other and from new entrants. The researchers call these customer actions “Historic Levels of Defections.”

Survey 40

Survey Strategy ATM Analysis 40

PYMNTS

JANUARY 15, 2018

With that access, the thinking goes, new market entrants can offer new services to end users, with eyes dually focused on innovation and costs. But as to what to expect …. As noted in other PYMNTS articles, cross-border transactions, such as those between firms based in the U.S. In the U.K.,

CA 112

CA Bitcoin Data Security 112

FICO

DECEMBER 8, 2021

But first, let’s recap a couple of points about what happened with AI in 2021. Some of AI’s ills became painfully apparent in 2021, too, in endless negative news articles, podcasts and conversations. The Way Forward: Ethics by Design. Algorithm design. Artificial Intelligence Is Now a Real Problem. AI terrorism.

blockchain 52

blockchain System Survey Data 52

Banking 2020

FEBRUARY 20, 2015

Articles via Banking Exchange, The Financial Brand ,Wall Street Journal and BankThink. Like Apple Pay, this new acquisition is another example of companies looking to expand their capabilities and enter the payments atmosphere. What have you been reading? a start-up in the mobile payments industry.

Millennials 40

Millennials Innovation Mobile Samsung 40

Jeff For Banks

OCTOBER 1, 2017

New Products: Circa Today Money market accounts (although could be classified as hyped savings) Investments Sweep accounts/cash management Hedging Options The hedging and options might be categorized as features of business loans, versus products in and of themselves. What do you notice about the above lists? But new products?

Conference 60

Conference DC Oregon Marketing 60

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” The vast majority of the nearly 370 billion payment card transactions made globally each year are scanned by sophisticated software designed to detect fraud, in less time than a blink of the eye.

Fraud 98

Fraud Cards Analytics Mobile 98

FICO

OCTOBER 26, 2021

What are their financial goals? What are their needs and preferences? As an article in CU Insight put it, “When credit unions misidentify or overlook their actual best members, they fail to value them correctly, and lack good insight into their behaviors and preferences. What are your core advantages as a credit union?

Analytics 52

Analytics Community Branding Data 52

FICO

MAY 14, 2020

What does this mean for collections. You may well say, “What do you mean? As a team collective, we had a clear and compelling vision of what we wanted to achieve and why. The article also reported that two-thirds of businesses reported that 75% or more of their workforce were working remotely. Having a Vision Is Key.

Operations 52

Operations Management Examples Leadership 52

South State Correspondent

FEBRUARY 22, 2023

This article is about developing more of those expert-level deposit pricing skills. This means not only looking ahead for interest rates and sensitivities, but you should design your deposit products and pricing not for the customers you have but for the customers, or the behavior, you want to attract.

Management 195

Management Marketing Branding Strategy 195

NCR

SEPTEMBER 13, 2017

But what is the best way to go about improving your understanding of your customers, and how can these insights be applied? With the amount of valuable data available, banks need to paint a much more precise picture of their customers’ needs if they are to compete effectively against new market entrants.” trillion) in 2017.

Customer Experience 80

Customer Experience Data Branding social media 80

Javelin Strategy & Research

MAY 22, 2015

Every few years I like to go back and re-read a clever little article called Imagining the Google Future. But on the whole the article actually has aged well and they got quite a bit right: Chrome quickly dethroned IE and Firefox. What’s more—and probably to everyone’s delight—the dreaded acronym “PFM” was hardly uttered.

Fintech 40

Fintech Google Cards Fraud 40

MyBankTracker

FEBRUARY 2, 2021

What is Hurricane Insurance? What’s Covered in a Typical Homeowners Policy? Additionally, high winds can topple trees or break off branches which damage, homes, vehicles, and nearby property. What isn’t covered. Hurricane insurance protects your property from damages caused by a hurricane.

Policies 52

Policies Rhode Island New Jersey Virginia 52

Jeff For Banks

OCTOBER 29, 2011

As the authors noted in the article, " A brilliant strategy, blockbuster product, or breakthrough technology can put you on the competitive map, but solid execution can keep you there." Design Information Flows. For example, in a recent meeting I attended the head of retail banking was pleased at the level of new account acquisition.

Strategy 67

Strategy Retail Community Leadership 67

NCR

JULY 14, 2017

But what is the best way to go about making this a reality? The ever-growing functionality and potential of ATMs means they can now function as mini-branches, allowing users to not only withdraw cash but also make deposits, complete money transfers and connect to remote tellers for financial advice. ” Mobile banking.

ATM 80

ATM Industry Conference Bitcoin 80

MyBankTracker

JULY 6, 2020

What’s: They don’t take the time to review and update their beneficiaries. Here’s what you need to know. What Is a Life Insurance Beneficiary? This assumes the death benefit is assigned per capita , or by person, as opposed to per stirpes , or by branch. Circumstances can change. Primary beneficiary.

How To 52

How To Policies Community Company 52

South State Correspondent

MAY 9, 2022

The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves. This article looks at the seven strategic questions you need to answer before acquiring any piece of technology. It may not be a priority if it does not provide a material step towards that vision.

Technology 195

Technology Customer Experience Data Training 195

South State Correspondent

MARCH 7, 2024

In this article, we provide seven practical steps to prepare executives, technologists, and business line leaders for Copilot for banks and mitigate much of the risk. What is CoPilot for Banks? Bankers can ask Copilot to grab all the new loan originations from its data site, graph them, and correlate them to the 10-year interest rate.

Training 195

Training Data Tools Technology 195

MyBankTracker

JUNE 20, 2020

A cash rewards credit card can be handy for earning back some of what you spend. This card is designed for everyday spending but you could also use it to earn cash back on travel purchases. Even the fees for late or returned payments are roughly half what many other credit cards charge. Redemption. Citi Double Cash Card.

Cards 52

Cards Online Examples Capital 52

South State Correspondent

MAY 2, 2022

Unfortunately, there are many problems with sales funnels, and in this article, we will show why banks should be thinking in terms of “Growth Loops” instead. Unfortunately, there are many problems with sales funnels, and in this article, we will show why banks should be thinking in terms of “Growth Loops” instead.

social media 195

social media Management Marketing Resources 195

South State Correspondent

AUGUST 1, 2022

To start, what is essential is conditioning and learning about angles. This article breaks down what bank executives need to know about data management, building strength, and applying the angles to achieve success. In wrestling, there are hundreds of thousands of moves to learn. Moves come with experience. Concepts come first.

Data 195

Data Tools Management Analytics 195

Gonzobanker

DECEMBER 20, 2019

Olan Jones, CEO & President, Eastman Credit Union – Jones completes a great 20-year term at Eastman, increasing assets from $631 million to $5 billion and creating more than 650 new full-time jobs. Naude is a coder by background with an infectious passion for what technology can do for the banking industry. Bank Merger of the Year.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

OCTOBER 12, 2018

The vendor market for digital account opening has seen a number of new providers enter the market to challenge the legacy account opening solutions, both core provided and independent third-party providers. Zenmonics offers an in branch and digital optimized experience. So What About this Deal? . Finastra has uOpen.

Technology 158

Technology Mobile Marketing Community Bank 158

Gonzobanker

JULY 11, 2019

New leadership could mean renewed energy and competitive spirit at NCR. While vendor mergers tend to go wrong more often than they go right, the Cornerstone team sees little fallout risk with this deal and actually believes it’s indicative of some renewed energy and competitive spirit at NCR under new leadership.

Atlanta 154

Atlanta Digital Banking Analytics Leadership 154

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. From what we can tell, the big behind-the-scenes integration “gotcha” issues have not gone away, but Deluxe has people working on it. General Sessions.

Chicago 104

Chicago Retail Branch Design Training 104

Gonzobanker

JUNE 26, 2019

Financial institutions looking for tangible value from a new CRM platform should know two things: 1) real-world stories of lessons learned and successes of early adopters are a great source of intelligence and guidance, and 2) implementing a CRM system will prove more challenging than anyone expects. CRM Use Cases That Deliver Value.

Idaho 144

Idaho Michigan System Lending 144

MyBankTracker

DECEMBER 17, 2020

Chase Total Checking Widespread branch and ATM access. Payoff Designed to help pay down high-interest debt. Acorns Automatically invests what you can afford. Chase More than 4,700 branches and 16,000 ATMs. Extended business hours for convenient branch access. Best Accounts. Get Details. Bank Account Best Feature.

ATM 52

ATM Cards FDIC Online 52

Lex Sokolin

JANUARY 15, 2019

So it’s not surprise I am obsessed with Mignola’s sense of composition, light, design and dialogue. This is what I wanted to capture in essence. But that is just the entry point to the quality of his craft as an artist, writer, and world-builder. In my own work, an architectural sense of composition is a requisite. Watch the top lines.

System 76

System DC Video Maine 76