Independent Banker

JANUARY 31, 2022

With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation. Swashbuckling, nimble, well-funded and unapologetically entrepreneurial, fintechs are offering innovations that allow community bankers to dream big in a host of ways.

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Independent Banker

NOVEMBER 30, 2021

While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results. Winter is upon us. It’s a fitting analogy for community banking in 2021. Instead, we rose to the challenge of supporting those who needed us in three critical ways.

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PYMNTS

JUNE 29, 2020

The COVID-19 pandemic is one of the most monumental crises the banking industry has faced, and the sector must stare down the dual challenges of creating safety measures at branch locations while addressing the ongoing economic downturn that has stretched their capacity for processing and deferring loans.

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Abrigo

OCTOBER 25, 2021

BSA/AML Day was created by Abrigo in 2017 to honor the hard work BSA/AML professionals do each and every day to protect our financial industry and country. We want BSA/AML professionals to know how much we appreciate the work they do to fight financial crime and stop illicit funds from entering our financial system.

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PYMNTS

JANUARY 27, 2021

The pandemic has fast-tracked that digitization, however, as concerns and restrictions have led members to reduce their branch visits and turn to contactless features to carry out their banking activities online. What happens over time is you start to look around and see big banks like Chase, Wells Fargo and Bank of America.

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PYMNTS

APRIL 21, 2020

The Royal Bank of Canada (RBC) is one such FI that recently rolled out digital government identity verification capabilities, allowing customers to verify their identities using its RBC mobile app. The technology is available at bank branches and remotely via mobile and its website. and 34 other countries.

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PYMNTS

APRIL 5, 2019

Bank of America said it’s going to modernize more than 50 percent of its branches to match the changing way people bank, according to a report by Reuters. The change will happen over the next three years at about 2,500 financial centers. However, recently some banks have chosen to go in the opposite direction.

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PYMNTS

SEPTEMBER 23, 2020

23) it is collaborating with Goldman Sachs Bank USA to provide the payments platform for the bank’s digital transaction service. Built from scratch in the cloud, the Goldman Sachs Transaction Banking Platform was crafted to provide secure and easy access for corporate clients, Volante said. Volante Technologies Inc. ,

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Independent Banker

NOVEMBER 30, 2022

Clockwise from top left: Grand Ridge National Bank, Wheaton, Ill.; Community Financial Services Bank, Benton, Ky.; Bank of Montana, Missoula, Mont.; CNB Bank, Berkeley Springs, W.Va.; Midwest Bank, Norfolk, Neb. Bank of Montana: Breaking the mold. Bank of Montana. Tom Swenson, Bank of Montana.

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Independent Banker

APRIL 30, 2022

Plumas Bank CEO and delegate for ICBA’s Federal Delegate Board Andrew Ryback (right) assesses the Dixie Fire’s damage to downtown Greenville, Calif., Photos courtesy Plumas Bank. Since then, Plumas Bank has helped raise hundreds of thousands of dollars more for ongoing relief efforts. billion-asset community bank. “It

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Independent Banker

OCTOBER 31, 2020

“We are poised to lead the charge in striking the right balance of technology and connection for our customers and communities.”. Our business model has always been a combination of high tech and high touch. ICBA offers resources to support community banks in telling their stories. A year ago, I had a smattering of them.

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Independent Banker

MAY 31, 2022

Ted Whitehurst, Providence Bank president and CEO, led the charge to open a new brick-and-mortar location of the Raleigh, N.C., community bank during the pandemic. Providence Bank chose to open a new brick-and-mortar site during the pandemic, when many other businesses were ceasing operations or shutting down altogether.

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Chris Skinner

JULY 26, 2017

Afterwards, they picked out 12 statements I made that they thought particularly noteworthy, so thought I would repost them here: 12 Noteworthy Quotes on the Future of Banking The digital revolution is fundamentally impacting every industry across the board, and banking is no exception — in fact, far from it.

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Analytics Fintech Industry Digital Banking 283

South State Correspondent

APRIL 12, 2022

We do not opine or care so much about JPM-specific performance and leave that to the equity analysts. Our focus is on information that pertains to the community banking industry. in assets and almost $500B market cap), Dimon emphasizes in multiple ways that the bank’s focus is on the communities in which it operates.

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PYMNTS

DECEMBER 9, 2020

The passwords, user names and Social Security numbers that once helped us prove we are who we say we are now are vulnerable or have already been compromised. And new regulations are taking root or are on the horizon to help protect consumers, their data and how that data might be used. Looking At Trust .

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Gonzobanker

MAY 12, 2020

Banks and credit unions report the pandemic’s impact on customer behavior. There have been all sorts of discussions about the impact of COVID-19 on branches, customers and banking activity. Last week we asked 14 clients to complete a quick survey to let us know what they are seeing. Here’s what we heard: 1.

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Independent Banker

SEPTEMBER 30, 2021

Under Larry Wilson’s leadership, First Arkansas Bank and Trust’s branch on the Little Rock Air Force Base was named the 2020 Air Force Bank of the Year. Community banks operate on a majority of the country’s military installations. Community banks comprise more than two-thirds of the 66 banks operating on U.S.

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Independent Banker

FEBRUARY 28, 2023

Derek Williams, president and CEO of Century Bank & Trust in Milledgeville, Ga., wanted to be a financier before finding his way to community banking. He has served as president and CEO of $365 million-asset Century Bank & Trust in Milledgeville, Ga., It’s kind of an anti-banking history!” for eight years.

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PYMNTS

DECEMBER 11, 2020

Consumers were flocking to digital and mobile banking well before the pandemic’s onset, but social distancing and limited branch operations highly accelerated that uptake. that it is the exact same bank when they walk in, [however]. It goes to consistency of process,” he said in a PYMNTS interview. “It They need to feel.

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PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. That’s what we're about,” he said. Bringing The Curbside Model To Banks. So we led with technology.”.

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Abrigo

MAY 11, 2020

Key Takeaways The coronavirus has propelled FIs and customers to embrace digital offerings Work from home schedules, sheltering in place, and urgent financial needs have changed customers' expectations of bank response times. COVID-19: A springboard to digital banking. Manage PPP loans through forgiveness. learn more.

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Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Our CEO roundtable participants. billion-asset ANB Bank in Denver. billion-asset The Bank of Tampa in Tampa, Fla.,

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PYMNTS

NOVEMBER 14, 2019

American consumers have come to expect that the level of convenience and efficiency they receive from online banking will also extend to their physical banking experiences. This puts the pressure on banks — both large and small — to rethink their legacy processes and pursue digital transformations to retain their customers’ loyalties.

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PYMNTS

NOVEMBER 12, 2020

Many businesses have benefited from the digital shift and lifestyle changes brought on by the coronavirus, but few have seen the kind of growth that the freelancer-banking app Lili has since the traditional economy went dark in March. “We She said the company has almost reached 100,000 accounts, “which is a record number for us.”.

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Independent Banker

JULY 31, 2022

Community banks are feeling the impact of the Great Resignation just like other industries, but with some significant differences. During the pandemic, many community banks introduced interactive teller machines (ITMs) to provide customers with a “branch-in-a-box” experience. Photo by Violeta Stoimenova/iStock.

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Independent Banker

JULY 31, 2022

Community banks are feeling the impact of the Great Resignation just like other industries, but with some significant differences. During the pandemic, many community banks introduced interactive teller machines (ITMs) to provide customers with a “branch-in-a-box” experience. Photo by Violeta Stoimenova/iStock.

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Community Bank Community Innovation Technology 91

Jeff For Banks

OCTOBER 23, 2021

A colleague is working with a nearby college to develop a curriculum for a banking minor. They asked us to accept interns from the program as we often have summer interns, at least prior to the pandemic. The program is supported by the state banking trade association. So, yeah, perhaps those students are thinking that way.

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Community Bank Community Management Leadership 78

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely.

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Chris Skinner

MARCH 28, 2017

We talk a lot about bank branch closures and, to be sure, there are a lot bank branch closures. The UK has seen 1 in 10 bank branches disappear over the last two years whilst the USA is seeing a similar trend, albeit at a slower pace. The good news is that it opens up the way for new retail space.

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Trends Video Online Retail 150

Independent Banker

FEBRUARY 28, 2023

Valley Bank offers financial literacy education to women through Hoving Home. Valley Bank is working side by side with Walter Hoving Home, a place of refuge for women struggling with addiction and other personal challenges, to offer residents financial empowerment. By Roshan McArthur For Valley Bank in Wayne, N.J.,

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PYMNTS

AUGUST 22, 2019

Challenger banks are beginning to offer more robust suites of services beyond the mobile apps and prepaid cards with which they started. Challengers like Britain’s Monzo and Germany’s N26 are using that funding to create products and expand into new markets like the U.S., But I think what it does is it pushes us.

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Innovation Digital Banking Fintech US 109

Cisco

NOVEMBER 16, 2020

Key considerations include the following: Ways to accelerate digitization of Remote Work and Trusted Workplace. Ways to leverage IoT sensors, and networking & security solutions for remote work & branch ATMs. Aligning employee video conferencing and collaboration use with your security, risk, and compliance requirements.

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Independent Banker

DECEMBER 1, 2021

Under the leadership of CEO Randell Leach, Beneficial State Bank is pursuing an ambitious mission of financial activism and strong corporate values. The idea that community banking can be a force for positive change is at the heart of Beneficial State Bank, which engages its customers through financial activism. Assets: $1.5

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Jeff For Banks

DECEMBER 28, 2023

I work for The Kafafian Group, a community bank consulting firm based in Bethlehem, Pennsylvania. And we've built our own solution because we found other solutions so challenging. Our competition in this line of business are software solutions providers. But our real competitor is indifference.

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PYMNTS

AUGUST 22, 2016

Though often written about and praised highly, the digital-only world may not have quite the number of converts the tech press would lead one to believe. Which is a bit of a problem, since there are objectively fewer banks now than there were even five years ago. ” Digital banking in the U.S. Case in point?

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Abrigo

AUGUST 21, 2019

Shopping for a bank secrecy act/anti-money laundering (BSA/AML) monitoring software can feel overwhelming. We’ve spent the last 20 years working with industry experts regarding regulatory compliance and our customer base regarding program efficiencies to build BAM+ into the ultimate BSA/AML regulatory and compliance solution.

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PYMNTS

JUNE 11, 2020

And, he said, to transform the experience in the physical branch, once the pandemic lifts. These CUs, he said, are by necessity looking at ways to leverage digital channels. It’s all about going through the journey with a member and making sure the channels themselves are secure and frictionless, he said.

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