PYMNTS

MARCH 17, 2020

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 percent to 21.9 percent to 21.9

Innovation 159

Innovation Study Operations Examples 159

Perficient

FEBRUARY 10, 2021

While the healthcare industry has long embraced technology, the demand to innovate and adapt quickly has grown exponentially in 2020 and into 2021. This has created an even greater demand for healthcare companies to incorporate more innovative technologies and build custom products to stay competitive within the market.

Software 294

Software Innovation Company America 294

Gonzobanker

DECEMBER 22, 2020

This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Sit back and enjoy our take on the best and worst of banking in 2020 as you celebrate the holidays. Most Oft-Heard Statements of 2020. Kudos to blazing new trails that many institutions are taking on in 2020.

Idaho 183

Idaho Community Industry Strategy 183

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs. Until March of 2020.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

DECEMBER 9, 2020

What makes the current developments so interesting and exciting is that “we're just seeing that they're at the end of the innovation growth cycle,” he explained. All of these new FinTechs and digital innovators are changing the landscape as the role of payments rapidly shifts in the broader financial services arena.

Innovation 306

Innovation Fintech Payments Regulation 306

Accenture

MAY 14, 2019

In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . However, banks are unable to support this if they do not modernize their operations. 1 So, how do banks get to simplified, future-ready bank operations?

Operations 157

Operations System America Strategy 157

PYMNTS

OCTOBER 8, 2020

Risk management platform Feedzai announced a 44 percent increase in growth for the first half of the fiscal year for 2020, which a press release says was one of the company’s most successful so far. The deals sometimes concerned big players, including “some of the largest and most innovative companies in the world (e.g.

Report 247

Report Fraud Risk Management America 247

PYMNTS

DECEMBER 28, 2020

Looking back, when we take stock of what happened and sift through the chaos and heartbreak of the year that was, we’ll see the seismic shifts that took place in 2020. Big Tech faced threats, suits and other actions from regulators and lawmakers that centered (and still may succeed) on making Big Tech a little. smaller.

Maine 270

Maine Payments Policies Survey 270

PYMNTS

JANUARY 28, 2021

PSCU reported that the hike in mobile wallet credit purchases among its CUs’ members was nearly 48 percent by August 2020, while mobile wallet debit purchases climbed 22 percent during the same period. It will likely alter global markets and regulations as the financial ecosystem becomes more digitized.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

FEBRUARY 3, 2020

And in retail innovation, Indonesia’s Blibli.com has opened a cashierless brick-and-mortar store location for its BlibliMart brand. Data: 10K: Maximum number of scooters that would be permitted in 2020 with D.C.’s s program for dockless electric vehicle operators. The electric scooter and bike race in Washington, D.C.

Innovation 141

Innovation Washington Data Branding 141

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. More than 500 banking professionals across the country gathered for a two-day 2020 ThinkBIG: Manage Risk.

Management 195

Management Lending Community Strategy 195

Bank Innovation

APRIL 26, 2019

Capital One Financial plans to complete the exit from its data centers and to go fully into the public cloud by the end of 2020, Chairman and CEO Richard Fairbank said during the bank’s first-quarter earnings call on Thursday. based bank is expecting its full-year operating efficiency ratio to improve to 42% in […].

Capital 170

Capital Operations Data Digital Banking 170

PYMNTS

JANUARY 22, 2021

I am simply amazed at how well my team, my clients and the industry pulled together in 2020 to conquer significant business and societal challenges. What I hope we bring with us from 2020 is a positive and caring attitude for all with a passion for continued positive change. It’s been a year of rapid change.

Innovation 172

Innovation Tools Leadership Customer Experience 172

PYMNTS

JULY 27, 2020

Noting that some countries are able to operate more normally now than the U.S., The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by Tipalti CEO and Co-Founder Chen Amit. There are no more excuses for investing in a modern, viable FinTech stack.

Operations 183

Operations Fraud Payments How To 183

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

PYMNTS

MAY 4, 2020

He will be tasked with developing strategy, direction and comprehensive success of Mastercard’s operations across 53 countries in Europe. He added that he is eager to build on the company’s ideology to “drive new technology and innovation” and to be the “partner of choice.” .

Operations 141

Operations Regulation Regional Retail 141

Payments Dive

MARCH 9, 2017

With an estimated $817 billion expected in digital travel sales globally by 2020, airlines are missing significant revenues by failing to exploit the potential of mobile commerce and payment innovation.

Mobile 170

Mobile Operations Innovation Payments 170

PYMNTS

DECEMBER 24, 2020

market for initial public offerings (IPOs) had a banner year in 2020 despite the pandemic — or perhaps because of it. billion during 2020’s first nine months. percent during 2020’s first nine months to $1.75 Co-founded in 2011 by Facebook veteran Doug Hirsch (now GoodRx’s CEO), the company has operated in the black since 2016.

US 230

US Company Report Payments 230

PYMNTS

OCTOBER 24, 2020

In October 1829, Sam Patch jumped down the 175-foot Horseshoe Falls (the largest of the three waterfalls that make up Niagara Falls), but Taylor was the innovator who came up with the idea of adding a barrel to the trip. Taylor was not the first person to attempt a plunge over the famous falls. Usually we run out fairly quickly.”.

Video 195

Video Customer Experience Innovation Course 195

PYMNTS

DECEMBER 26, 2019

Shorten the timeframe a bit, and it gets (just a bit) easier to see what may be rushing toward us – or what we may be rushing toward — in terms of innovation in-store, online and across all manner of channels. In fact, a time capsule sealed today, with a prediction of what Dec.

eBook 137

eBook Payments Course Trends 137

BankUnderground

NOVEMBER 2, 2022

Operational risk is rapidly becoming one of the most important threats to the financial system but is also one of the least well understood. But they are only one part of operational risk, which includes losses from any kind of business disruption or human error, including power outages or natural disasters.

Operations 87

Operations Policies System Regulation 87

PYMNTS

DECEMBER 24, 2020

Consumers, in short, entered spring 2020 realizing that their old, largely physical habits for feeding themselves were a bad fit in a world where proximity between themselves and strangers was frowned upon as a public health liability. Digital Innovations Will Outlast the Pandemic That Inspired Them. Paytronix CEO Andrew Robbins.

Study 206

Study Industry United States Innovation 206

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Brown said in a recent conversation with PYMNTS’ Karen Webster. “I

Innovation 318

Innovation Data Examples Community Bank 318

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. Woe to any QSR operation that ignores that lesson. Sales Trends. Customer Patience.

Innovation 155

Innovation Mobile Trends Operations 155

PYMNTS

SEPTEMBER 25, 2019

But as time passes and a new decade approaches – one that promises even higher levels of digital innovation and disruption – it’s becoming ever more clear that 5G mobile network technology will help power the so-called Industrial Revolution 4.0. Coal, steam and oil helped to fuel the industrial revolutions we read about in history books.

Innovation 160

Innovation Texas Video Mobile 160

PYMNTS

DECEMBER 28, 2020

Direct-to-consumer (D2C) brands came in two flavors during 2020. The second flavor were the brands that had seen traction before the pandemic and flourished during it with innovative marketing, fresh business models and cool packaging. That group is more exciting. Here are three we were most impressed by during the year.

Branding 162

Branding Retail Philadelphia Marketing 162

PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. Although Apple will operate the playlist, a fairly young label called UnitedMasters , founded in 2017, will provide much of the music. Others don’t. New Partnerships and Services. Concert Report.

Retail 151

Retail Innovation Apple San Jose 151

PYMNTS

SEPTEMBER 16, 2019

According to the new PYMNTS Order To Eat Tracker , the volume of mobile app orders rocketed 130 percent from 2016 to 2018, and the overall mobile order market value is set to reach $38 billion by 2020. And digital innovators are devising new ways to deliver food to consumers.

Innovation 192

Innovation Mobile Groups Indiana 192

Perficient

JUNE 22, 2020

His dedication to a data-driven approach to SEO solutions and his desire to learn, test, and understand how search engines operate has established him as a thought leader within the industry. This latest recognition is a fitting testament to Eric’s continued dedication to industry innovation.

Marketing 500

Marketing Industry US Tools 500

PYMNTS

OCTOBER 12, 2018

The innovation economy requires more than caffeine and collaboration for fuel. WeWork also wants to make a bigger name for itself as an enabler of innovation. Innovation Program. Coffee Meets Bagel has recently set up operations in Seattle — its first office outside San Francisco — and used WeWork space for that.

Innovation 122

Innovation San Francisco Seattle Meeting 122

PYMNTS

DECEMBER 31, 2020

Take a look (and have a listen) at our 10 favorite podcasts from 2020. Is 2020 Healthcare’s Year To #KillTheCheck? One is regulatory trends, where regulators are looking to increase competition in this field and drive innovation. The other is technological innovation. billion in sales for the month of November alone.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

DECEMBER 16, 2019

Not just any decade, but one that has seen unprecedented levels of innovation touch nearly every industry segment and almost every corner of the world. Only then, he said, can one get clarity about how those dots can guide innovators about the future. 2020 Trendline One: Rapid Acceleration Of Cash To Digital Payments.

Payments 180

Payments Innovation Cards Google 180

Perficient

JULY 26, 2021

Companies like Amazon, Apple, and Google have innovated the path for customer experience and integration, but the experience standards set by these CX leaders transcend all industries. Product-centric models that have been built to support carrier operations often result in a fragmented, difficult-to-navigate customer experience.

Customer Experience 294

Customer Experience Apple Study Google 294

PYMNTS

MARCH 12, 2020

There seem to be countless sources of collateral damage associated with the unexpected appearance of COVID-19 in early 2020 – the shutdown of production in China, the ripples through the global supply chain, the virtual zeroing out of the travel and events vertical and the carnage on Wall Street. An Opportunity for Innovation .

Innovation 283

Innovation Policies social media Examples 283

Perficient

OCTOBER 14, 2020

As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival. The Great Digital Acceleration of 2020.

Video 519

Video Tools Innovation Trends 519

Perficient

MAY 26, 2021

In the session “Differentiating Your Brand for the Digital Era,” Scott will discuss how financial services companies can leverage digital technologies in new and innovative ways to create new value for consumers and businesses. The presentation will occur on June 10 at 4:00 p.m.

Fintech 462

Fintech North Carolina Charlotte Conference 462

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. Woe to any QSR operation that ignores that lesson. Sales Trends. Customer Patience.

Innovation 100

Innovation Mobile Trends Operations 100