The Year In Data: Measuring 2020’s Payments Innovation
PYMNTS
DECEMBER 31, 2020
Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. 31 percent bank via app. percent to 11.5
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