2019 Community Customer Experience Operations 
Independent Banker
SEPTEMBER 30, 2021
But for most community banks, building a trustworthy brand isn’t a conscious effort. So first, we’ll look at how two community banks have become trusted pillars of the community through charity work and good old?fashioned fashioned customer service. billion-asset community bank. Build your community.
Gonzobanker
DECEMBER 20, 2019
GonzoBankers, 2019 was a year of extremes. Third, read and enjoy the 2019 edition of the GonzoBanker Awards, our 18 th. Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
South State Correspondent
JANUARY 30, 2024
The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience. and 11.1%, with a median of 8.1%
PopularBank
OCTOBER 28, 2020
The branch closures, which are expected to be completed simultaneously by January 29, 2021, are projected to reduce annual operating expenses by approximately $13 million. Popular is committed to meeting the needs of our customers and communities, guided by our 127-year legacy.
Abrigo
OCTOBER 21, 2019
It sounds like the beginning of a joke, but for many community financial institutions, a spectrum of different customers and banking needs is something that they see every day. However, they’re probably seeing fewer of these customers walking into a physical branch. It’s all about education, both for clients and employees.
PYMNTS
MARCH 11, 2020
Its fourth-quarter earnings report, released at the end of February, showed a revenue jump of 88 percent from 2019 to $1.1 In 2019, we increased GPU by $750. Most importantly, with our focus on exceptional customer experiences, those happy customers become the most credible resource for other car buyers in their spheres of influence.”.
Independent Banker
AUGUST 31, 2021
The payments space can be dizzying for even the most enterprising community bank. Experts point to a strategy built on customer input and relationship-building. For example, enabled by application programming interfaces (APIs), many community banks are embracing fintech solutions. The customer connection. Faster payments.
Expert insights. Personalized for you.
139 
Let's personalize your content