CB Insights

FEBRUARY 15, 2018

The wealth management industry is under siege by a new crop of “robo-retirement” fintech startups disrupting retirement savings. WEALTH TECH TRENDS TO WATCH IN 2018. Find out what’s ahead for traditional wealth managers and wealth tech startups in 2018. First Name. Wealth Tech. Track Wealth Tech Startups.

Management 50

Management Fintech Guidelines Strategy 50

PYMNTS

DECEMBER 12, 2019

banks reporting in 2018 that they would provide real-time payments. . Tapping into APIs can be quicker, and require less technical effort and investment, as directly participating FIs and FinTech firms have already done the heavy lifting. A December 2018 survey of 57 U.S. API-based services are easier for clients to adopt, too.

Payments 130

Payments Examples System User Experience 130

PYMNTS

OCTOBER 1, 2020

Visa and FinTech partner Novae have unveiled their revamped rewards program, dubbed My Rewards 2.0, rewards balances available to spend how you want, where you want, empowering the user and giving them the freedom to do as they wish with their rewards points.”. My Rewards was originally launched in 2018.

Apple 233

Apple Trends America Strategy 233

PYMNTS

APRIL 2, 2018

It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.

blockchain 171

blockchain Lending User Experience Mobile 171

CB Insights

MARCH 8, 2018

Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. What we’re watching in 2018. We define challenger banks as fintech companies leveraging technology and software to digitize and streamline retail banking.

Retail 78

Retail Digital Banking Fintech Regulation 78

Insights on Business

MARCH 26, 2018

Diamond pointed out that along with security and best-in-class user experience, a bank must play by the rules and maintain compliance. With the cost in dollars of seven figures per security incident, banks have no choice but to make this a top priority. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

CB Insights

DECEMBER 15, 2020

As with numerous other industries, the Covid-19 crisis has propelled digitization in the space — with fintechs and financial services incumbents alike. Consolidation will continue, even between fintech startups. Total wealth management deals were up 31% from 2018, according to PwC. Source: Deloitte. Source: Bloomberg.

Management 87

Management Fintech Industry Trends 87

Insights on Business

FEBRUARY 13, 2019

First line of defense business users have increasingly come to realize that risk is not only everyone’s responsibility but also a key part of business operations today. How user experience design (UXD) is empowering the first line of defense, and enabling the business to realize the value of “owning” risk.

User Experience 79

User Experience Compliance Risk Management Training 79

Insights on Business

JULY 20, 2018

With the new release of OpenPages, IBM is redefining GRC through innovation and investment in new technologies—from AI and analytics, to User Experience Design (UXD), to regulatory content and unparalleled domain expertise and advisory services. Wheeler, Jie Zhang, Earl Perkins.

Risk Management 96

Risk Management Management Compliance New York City 96

Insights on Business

JULY 18, 2018

With the new release of OpenPages, IBM is redefining GRC through innovation and investment in new technologies—from AI and analytics, to User Experience Design (UXD), to regulatory content and unparalleled domain expertise and advisory services. Wheeler, Jie Zhang, Earl Perkins.

Risk Management 70

Risk Management Compliance New York City Innovation 70

PYMNTS

DECEMBER 4, 2017

NXT-ID and FitPay are also working on a smart strap for analog watch faces by Wearatec, and some smart key fobs enabling users to make payments, log onto network-based computers, start vehicles and unlock the doors to homes, apartments and cars. Why can’t all these payment platforms just get along? Jewel Paymentech.

Payments 112

Payments Risk Management Data Branding 112

Insights on Business

OCTOBER 12, 2018

This is an opportunity to measure progress through meaningful key performance indicators, for example: new customer queries, compressed time from idea to market, percentage of revenue acquired, exceptional user experience via new digital channels, and percentage increase in net promoter score (NPS). IBM at Sibos 2018.

Innovation 87

Innovation Strategy Industry Technology 87

Insights on Business

DECEMBER 14, 2018

Palacios was exploring cognitive robotics processing automation (RPA), artificial intelligence, machine learning, blockchain, and fintech partnerships, but he knew the real challenge with the use of emerging technology would be the cultural change that had to happen in the business.

Las Vegas 155

Las Vegas Innovation Data Resources 155

Insights on Business

SEPTEMBER 26, 2016

The updated European Payment Services Directive (PSD2) that will take effect in 2018 , acting as a forcing function to spur innovation and level the playing field among traditional banks and financial services technology (FinTech) companies. The user interface is where most of the focus is currently directed.

Innovation 70

Innovation System User Experience Meeting 70

PYMNTS

FEBRUARY 7, 2020

Retailers that sell products and services online have been slowly, but steadily, removing payment frictions and improving user experience to boost conversion rates. Banks are also opening their APIs to FinTech firms, enabling the latter to create a flurry of new solutions for business customers.

Google 123

Google Retail United States Online 123

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. Announced in May 2018, IBM’s acquisition of Armanta Inc., OpenPages 8.0 Financial Risk .

Regulation 70

Regulation Compliance Analytics System 70

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t? Power 2019 U.S.

Customer Experience 72

Customer Experience Retail San Diego Study 72

William Mills

MAY 9, 2018

Welcome to FinovateSpring 2018. There are a number of great events in FinTech but this one I do my best to attend each year. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. Fiserv is one of the top two US FinTech companies focusing mainly on core systems.

Security 40

Security Samsung Strategy San Jose 40

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t? Power 2019 U.S.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

MARCH 23, 2018

Key to success in 2018 will be the adoption of a security by design approach in innovation that marries the establishment and deployment of standards with leading edge technology. We’re off to a great start in 2018, securing innovation through globally adopted standards like 3-D Secure 2.0

Innovation 186

Innovation Security Customer Experience Technology 186

Lex Sokolin

OCTOBER 28, 2020

Will the manufacturer of this phone, and therefore the company controlling the user experience of 400 million people, have more or less say about how financial products are consumed by those people? For India in 2018, we had a blind spot around Telecom providers as shown below. Will it look more or less like the iPhone?

blockchain 40

blockchain Google National Apple 40

PYMNTS

AUGUST 5, 2019

To that end, Visa and Billtrust said last week that JPMorgan Chase has joined the Visa and Billtrust Business Payments Network (BPN), with an eye on streamlining B2B payments for commercial users. Since the November 2018 launch, nearly $2 billion in virtual card payments for suppliers have been automated.

Payments 162

Payments Cards Data User Experience 162

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.

Industry 78

Industry Examples Tools Retail 78

PYMNTS

APRIL 23, 2018

That was until Amazon branched out of books and niche players like Etsy provided a different and better product selection with a cleaner user experience less than a decade later. In 2018, it’s a little bit of déjà vu all over again. See the Future — or Face the Inevitable. Take retail.

Retail 117

Retail Maine Lending Software 117

Fintech Labs Insights

APRIL 19, 2016

On the other hand, however, too much friction quickly turns user experiences into user ordeals. Awasthi: Nexmo has over 100k customers and they are primarily from the fintech BitGold, retail/ecommerce like Alibaba, transportation/travel/hospitality like Airbnb, gaming like Garena and social markets like Viber.

Mobile 12

Mobile San Francisco Capital User Experience 12

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. As of 2018, Digit has raised over $36M through subsequent rounds of funding. It plans to roll out over two dozen bots in late 2018 to financial institutions for testing.

Innovation 78

Innovation blockchain Technology Groups 78