BankNXT

JANUARY 22, 2018

As we roll further into 2018, thoughts inevitably turn to the big themes we might expect (and hope) to see for user experience in the financial services industry. UX strategy in banking and financial services in 2018 on BankNXT. Story by Tom Evans.

UX 79

UX Strategy User Experience Industry 79

Insights on Business

DECEMBER 12, 2018

GRC Coming of Age in 2018. OpenPages with Watson v8 offers a completely reimagined user experience with a specific focus on engaging the first line of defense (or infrequent user) with a low touch, zero training model. Efficiency. Risk-aware decisions. Efficiency. Risk-aware decisions. to “what’s coming?”

Innovation 111

Innovation Compliance User Experience Regulation 111

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.

Industry 78

Industry Examples Tools Retail 78