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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.

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Putting smart to work: Raising Cora

Insights on Business

Diamond kicked off the session by outlining how disruptive forces shape the industry, factors such as the “customer experience is a new control point”. Financial institutions’ customers demand personalized experience driven by analytics and artificial intelligence, and it has to be mobile. Lastly, Ms.

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Money — and cloud transformation — never sleeps

Insights on Business

Digital transformation for the financial industry considers unique challenges such as non-traditional entrants, regulatory demands, and an increased demand for integrated customer experiences. IBM at Sibos 2018. Stay tuned for more blogs on Sibos 2018! Visit the IBM booth (#F22) at Sibos.

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As regulations and risk grow, IBM Watson expands further into RegTech

Insights on Business

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. Announced in May 2018, IBM’s acquisition of Armanta Inc., OpenPages 8.0 Financial Risk .

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Finovate Spring 2018 – Day 2

William Mills

Welcome to FinovateSpring 2018. There are a number of great events in FinTech but this one I do my best to attend each year. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. Fiserv is one of the top two US FinTech companies focusing mainly on core systems.