PYMNTS

FEBRUARY 21, 2019

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 million in net income for the fourth quarter of 2018.

Taxes 188

Taxes User Experience Cards Operations 188

PYMNTS

OCTOBER 31, 2018

The eCommerce operator, which released its third quarter 2018 results , said it has intermediated $38 million of gross merchandise value (GMV) so far. billion for the second quarter of 2018. Schenkel told investors that with eBay-owned StubHub , 90 percent of transactions are done with credit cards.). percent of GMV.

Management 134

Management Report Payments Apple 134

PYMNTS

JULY 3, 2020

percent in 2018. When asked what type of reward or benefit would encourage them to use their primary card more often, 60 percent wanted something other than cash back — like lower interest rates, [a waived] annual fee or points that can be used for online shopping or travel. Easy is the New Loyalty’. Dividends of Loyalty Innovation.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

APRIL 10, 2020

We support billing, scheduling, credit card processing, unlimited training and customer support.”. As a direct-to-consumer (DTC) brand, Fruit Street constantly conducts A/B testing across its website and advertising campaigns to improve the user experience.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

APRIL 30, 2018

According to a Crunchbase article published in February of 2018, investments in blockchain and blockchain-related startups (excluding initial coin offerings, or ICOs) were already 40 percent of what they were in 2017. billion in 2018 from $945 million in 2017 and will grow more than 80 percent year over year to reach $9.7

Fintech 183

Fintech blockchain Lending Digital Banking 183

Accenture

OCTOBER 18, 2019

Checks have to be written, invoices reconciled and credit cards kept safe. Our analysis shows that consumer credit card revenue per transaction dropped 12 percent, from $1.21 Now, that stuff has faded into the background as we get home from work, run a hot bath, turn on the central heating and heat a burrito in the microwave.

Industry 150

Industry Payments Survey User Experience 150

PYMNTS

APRIL 18, 2018

It’s an experience that people living in the developed world have learned to expect each time they produce a plastic debit, credit or gift card to use in a store anywhere in the world to pay for something they buy. That’s not the case in the digital world.

Cards 116

Cards Innovation Security Payments 116

PYMNTS

NOVEMBER 8, 2018

We will also be focusing on improving the first-time user experience to let customers taste the benefit of skipping the line without having to go through some of the onboarding steps” as the pilot moves through 2018. We are enabling our customers to control their in-store experience.

Dallas 186

Dallas United States Mobile Samsung 186

PYMNTS

NOVEMBER 12, 2019

consumer records containing PII increased by 126 percent between 2017 and 2018. consumers had their PII compromised in 2018 alone, and half of all consumers can find their birthdates, passwords, credit card details or even their Social Security numbers floating on the dark web. Too Much Data .

Fraud 100

Fraud Data Tools User Experience 100

PYMNTS

JUNE 13, 2019

Ends+Stems is not alone: Seven in 10 – or 70 percent – of top performers in the PYMNTS Subscription Commerce Conversion Index offered free trials in Q4 of 2018. For payment, the company accepts credit cards and debit cards.

User Experience 123

User Experience Cards Policies Survey 123

PYMNTS

DECEMBER 10, 2018

It’s the decoupled debit card. Merchants paid less when they accepted those cards. Aside from a handful of special use cases , there wasn’t mass adoption of decoupled debit cards, and merchants didn’t end up issuing many. 2018: Same Song, Different Verse. And what was the product? This all went … basically, nowhere.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well. In-App Purchases.

Security 102

Security CA User Experience Mobile 102

PYMNTS

JANUARY 28, 2019

It is also, according to reports, a favored new method by thieves, who will access someone else’s credit card information, use it to create a Fortnite account and then buy V-bucks, the game’s currency. Capital One ’s further reprots domestic card loans increased 8 percent or $5.8 Credit card loans increased 5 percent to $116.4

Video 128

Video Data Google Cards 128

PYMNTS

NOVEMBER 13, 2018

Upon arrival, the gate opens after a driver’s license plate is recognized, then payment is later added to that driver’s stored payment card account. All you have to do in the whole user experience is to find parking through voice recognition,” he said. times the installed base at the end of last year.

Course 174

Course Software User Experience Technology 174

PYMNTS

DECEMBER 21, 2018

Six years, a few million customers, a few billion dollars in loan volume and a new logo later, Levchin said that Affirm is closing the books on 2018 “clearly validating” that this type of credit is actually desired. It’s a paradigm that treats every product purchase as a separate loan, and an individual credit decision.

Tools 187

Tools Retail Cards User Experience 187

PYMNTS

APRIL 3, 2018

Ideally, those actions should run the gamut of transactions and financial services, across payments and cards. Amid that balancing act, Fiserv has been working to bring a frictionless experience to financial services in a voice setting, said Domach. The company was among the entrants to the 2018 Alexa Voice Challenge.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

OCTOBER 8, 2018

Now, it is the fall of 2018 – and these days, no one says all that much about chatbots one way or another. In fact, the most we’ve heard about chatbots in fall of 2018 has come in the form of a negative vote – Google has officially declared defeat when it comes to trying to make chatbots a thing.

Google 168

Google Samsung User Experience US 168

CB Insights

MARCH 8, 2018

Banks in Fintech: what’s ahead in 2018. These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces. What we’re watching in 2018. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

OCTOBER 25, 2017

Actually, a new player, one of our Canadian bank partners, may take that title in 2018. For example, we are working with a virtual prepaid Visa card which, coupled with a user experience layer and Apple Pay, can create an alternative to a gift card for any near-field, communication-enabled merchant.

Mobile 100

Mobile User Experience Examples Millennials 100

PYMNTS

JANUARY 15, 2019

To pay for their meals, diners can use their credit cards or their gift cards at a kiosks or pay at the counter. When it comes to Starbucks’ new stores in fiscal year 2018, Starbucks President and Chief Operating Officer Rosalind Brewer said in a call with analysts in November that more than 80 percent of them have drive-throughs.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

AUGUST 15, 2019

And insofar as they shopped online, cards (credit and debit) were preferred by nearly three-quarters of respondents. To get users on to the platform, it has adopted a points-based rewards system, as well as cash incentives to users who download the app and authenticate a Japanese phone number. percent).

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

NOVEMBER 9, 2016

Specification, a messaging protocol that allows consumers to be authenticated to card issuers during card-not-present transactions. That authentication can also extend to activities that are decidedly non-payment in nature, such as when an individual adds a payment card to his or her digital wallet.

Security 190

Security Payments CA Technology 190

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. Retailers that sell products and services online have been slowly, but steadily, removing payment frictions and improving user experience to boost conversion rates. Mastercard CEO Pushes Back Against National Payments Systems.

Google 123

Google Retail United States Online 123

NCR

MAY 25, 2016

For some consumers, even the idea of having to carry a payment card seems outdated when they can manage every other aspect of their lives through their phone. For instance, Efma notes that Spanish bank BBVA has acquired user experience and design company Spring Studio to improve its offerings. The rise of the challengers.

Fintech 45

Fintech User Experience Innovation Strategy 45

William Mills

MAY 9, 2018

Welcome to FinovateSpring 2018. Using Samsung SDS Digital Identity Platform, specifically Nexsign , a FIDO-certified biometric authentication solution, user identity is verified using non-duplicative biological information, such as a fingerprint, voice or facial scan, to deliver a user experience that is simple, fast, and more secure.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

MARCH 23, 2018

Key to success in 2018 will be the adoption of a security by design approach in innovation that marries the establishment and deployment of standards with leading edge technology. We’re off to a great start in 2018, securing innovation through globally adopted standards like 3-D Secure 2.0

Innovation 186

Innovation Security Customer Experience Technology 186

Lex Sokolin

OCTOBER 28, 2020

Will the manufacturer of this phone, and therefore the company controlling the user experience of 400 million people, have more or less say about how financial products are consumed by those people? For India in 2018, we had a blind spot around Telecom providers as shown below. Will it look more or less like the iPhone?

blockchain 40

blockchain Google National Apple 40

PYMNTS

AUGUST 5, 2019

To that end, Visa and Billtrust said last week that JPMorgan Chase has joined the Visa and Billtrust Business Payments Network (BPN), with an eye on streamlining B2B payments for commercial users. Since the November 2018 launch, nearly $2 billion in virtual card payments for suppliers have been automated.

Payments 162

Payments Cards Data User Experience 162

PYMNTS

APRIL 8, 2019

Gig workers, for example, will likely soon see an upgrade to their payments speed, thanks to a bit of help from their card network friends. Card Payouts is a card-based, front end user experience that integrates with treasury banks’ existing infrastructure. Visa Ups the Pace of Gig Payments.

Data 100

Data Payments Cards San Francisco 100

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”.

Payments 125

Payments User Experience Security Examples 125

PYMNTS

FEBRUARY 25, 2020

Chang’s rolled out its mobile ordering app in August 2018, but its rewards program has been in place since July 2015. Encryption and tokenization are [also] used, and [our partner] actually uses a [payment card industry]-compliant third-party payment processor as well.”. Cooking Up A Fresh App . Mobile Ordering Heads To Real Life .

Security 140

Security Mobile Chicago Trends 140

PYMNTS

FEBRUARY 27, 2018

Residents will be able to initiate payments from their phones, sans credit card, and finish the transactions at the kiosk. It is more cost-effective for the city to administer” services in this way, he told PYMNTS, “and the city has more control over the user experience.

Course 100

Course Online Payments User Experience 100

PYMNTS

NOVEMBER 15, 2017

The program has several million active users in seven global markets: the U.S., Korea, Brazil, Singapore, Malaysia, Vietnam and Taiwan, with several more markets on the docket for early 2018. Samsung is achieving these goals by working closely with partners on the user experience.

Samsung 100

Samsung User Experience Hawaii Cards 100

PYMNTS

APRIL 23, 2018

Traditional acquirers are being marginalized by technology players that provide solutions — not just payments processing — to software platforms who want more control over the end-to-end payments experience for the merchants with which they do business. In 2018, it’s a little bit of déjà vu all over again. To name but a few.

Retail 117

Retail Maine Lending Software 117

CB Insights

AUGUST 21, 2018

To get to this integrated state, MR will rely on technologies like voice recognition and predictive AI to better observe, interpret, and respond to user behavior. leveraging voice for an immersive user experience. using ai to predict user intent. Its Magic Leap One headset had a limited release earlier this summer.

Mobile 65

Mobile Google Apple Technology 65

CB Insights

OCTOBER 31, 2019

Facebook scaled back work on its flagship “M” virtual assistant after it revealed that M had failed in handling 70% of all user requests. By 2018, news coverage of chatbots was in decline. Mentions of chatbot tech on public company earnings calls peaked in early 2018, but fell to nearly half that by the end of the year.

Industry 78

Industry Examples Tools Retail 78

CB Insights

MAY 15, 2019

It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards.

Innovation 78

Innovation blockchain Technology Groups 78